Healthcare, dental, and employee assistance programs

The Commonwealth of Virginia provides options for health benefits coverage for eligible VCU faculty and staff and their dependents (see 2017 Benefits-at-a-glance) Participants choose plans based on coverage needs and geographical location. Classified staff and nine-, 10- and 12-month faculty who work:

  • 20 or more hours a week are eligible to participate in health coverage;
  • 30 or more hours a week are eligible for the employer-paid contribution toward their monthly premiums.   

Need verification of your health benefits coverage through VCU? Visit EmployeeDirect (eDirect)* and print your coverage summary, which shows the plan you have in effect and the dependent(s), if any, you are covering. For instructions on using eDirect, view these frequently asked questions. You will need your state employee ID number when you first register to access EmployeeDirect (eDirect). It is not your Banner V-ID number. Your state employee ID number is the 7-digit number listed on your health plan card. It starts with "YTX." For example, if your health plan ID number is "YTX1234567XU," your employee number is "1234567." 

The State and Local Health Benefits Programs of the Department of Human Resource Management (the "Health Plan"), sponsored by the Commonwealth of Virginia (the “Commonwealth”) complies with applicable Federal civil rights laws and does not discriminate on the basis of race, color, national origin, age, disability, or sex. The Plan does not exclude people or treat them differently because of race, color, national origin, age, disability, or sex. See the full Health Plan non-discrimination notice.

COVA plans contact information +

COVA Care Plan

Eligible faculty and staff can participate in COVA Care plans.

Anthem Blue Cross and Blue Shield: Medical, vision and hearing benefits, and prescription drug program.
Member services: (804) 355-8506 in Richmond; (800) 552-2682 outside Richmond 
www.anthem.com/cova
 

Employee Assistance Program (EAP)
Member services: (855) 223-9277
www.anthemeap.com  

Delta Dental Plan of Virginia: Dental benefits
Member services: (888) 335-8296 
www.deltadentalva.com


COVA HealthAware Plan

Eligible faculty and staff can participate in COVA HealthAware plans.

Aetna: All services 
Member services: (855) 414-1901
Employee Assistance Program (EAP): (888) 238-6232 
www.covahealthaware.com 

Employee Assistance Program (EAP)
Member services: 
(888) 238-6232
www.mylifevalues.com 


MyActiveHealth Program

Eligible faculty and staff can participate in the program.

Active Health Management: Personal health assessment, premium rewards program, maternity management, diabetes management, bariatric surgery pre-education program 
Member services: (866) 938-0349 
www.myactivehealth.com/COVA 

NOTE: You will need your state employee ID number when you first register to access the MyActiveHealth Program. It is not your Banner V-ID number. Your state employee ID number is the 7-digit number listed on your health plan card. It starts with "YTX." For example, if your health plan ID number is "YTX1234567XU," your employee number is "1234567." 


COVA High Deductible Health Plan (HDHP)

Eligible faculty and staff can participate in COVA HDHP plans.

Anthem Blue Cross and Blue Shield: All services; except dental
Member services: (804) 355-8506 in Richmond; (800) 552-2682 outside Richmond  
www.anthem.com

Delta Dental Plan of Virginia: Dental benefits
Member services: (888) 335-8296 
www.deltadentalva.com 

Kaiser and TRICARE contact information +

Kaiser Permanente HMO Plan

Available only to eligible faculty and staff who live or work in the plan’s service areas: Northern Virginia; Fredericksburg, VA.; Maryland; and the District of Columbia.

Kaiser Permanente: Medical, behavioral health and vision benefits
Member services: (301) 468-6000 in service areas; (800) 777-7902 outside service areas 
my.kp.org/commonwealthofvirginia/

Dominion Dental Services, Inc.: Dental benefits
Member services: (888) 518-5338
www.dominiondental.com/kaiserdentists/

Beacon Health Options: Behavioral health and employee assistance program (EAP)
Member services: (866) 517-7042
www.achievesolutions.net/kaiser

For more information, visit the Kaiser Permanente website.

 

TRICARE Supplement Plan

The TRICARE Supplement Plan is available to eligible faculty and staff who are military retirees or spouses/surviving spouses of military retirees. This plan requires that participants have TRICARE Standard/Extra or TRICARE Prime as their primary coverage. 

SelmanCo ASI: All services
Member services: (866) 637-9911

For more information, visit the TRICARE Supplement Plan website.

Enrollment and coverage +

Health benefits coverage is not automatic upon employment.

  • Eligible faculty and staff may enroll in the plan on a pre-tax basis within 30 days of employment. If the enrollment request is received within this 30-day period, coverage is effective on the first of the month coinciding with or following the date of employment. Once the 30-day period expires, coverage is considered waived.
  • If you waive health benefits coverage as a new employee, you cannot elect coverage after the 30-dayperiod unless you have a life event change (qualifying mid-year event) or until the next open enrollment period.
  • Coverage ceases at the end of the month in which you terminate employment or if you are delinquent in paying your health insurance premiums following the end of the month in which you pay your last full premium.
  • Eligible faculty and staff who wish to elect dependent coverage must provide documentation verifying dependent eligibility along with the enrollment form. For details, see Eligibility Definitions and Required Documentation for Health Coverage, a publication of the Virginia Department of Human Resource Management (DHRM).

Open enrollment 

The Commonwealth of Virginia holds an annual health benefits open enrollment period in the spring of each year, during which time eligible participants can change their health plan options (for example, add or drop expanded coverage) or membership levels (for example, add or drop dependents). Documentation verifying dependent eligibility is required whenever adding or reinstating dependents to coverage. For more information, see DHRM's Eligibility Definitions and Required Documentation for Health Coverage.

Qualifying mid-year event

Faculty and staff may make certain changes to their benefits — such as adding or dropping dependents — within 60 days of a qualifying mid-year event. Documentation verifying dependent eligibility must be provided when adding any dependent. For more information, see DHRM's Eligibility Definitions and Required Documentation for Health Coverage.

COBRA (extended healthcare insurance coverage) +

On April 7, 1986, the federal Consolidated Omnibus Budget Reconciliation Act (COBRA) was enacted. COBRA requires employers that sponsor group health plans to offer employees and their families the opportunity to temporarily extend their health coverage at group rates in certain instances where plan coverage otherwise would end.

The group health continuation coverage under COBRA notice includes information for you and your spouse about your rights and obligations under the COBRA provision and provides answers to several frequently asked questions. COBRA election notices are mailed to the home addresses of eligible qualified beneficiaries. Enrollment forms are not available online.

Medicare and other resources +

Medicare

Check out these frequently asked questions‌ to learn more about how your health plan works when you or any of your covered dependents become eligible for Medicare.

Additional resources

The following resources are available for additional information on health care in Virginia:

Getting married or adding to your family +

VCU's Work/Life program is committed to the health and wellness of employees. We offer a variety of programs focused on healthy lifestyles and balancing the responsibilities of work and personal life.

If you are getting married or adding a new addition to the family, there are so many things to do that we've put together some resources to help with planning for these life changes.  Please click here to visit the Work/Life site.