VCU Department of Human Resources

Recent recognition awards

• Leena Joseph, 4/11/2013 – Responsiveness – Nominated by Karla Mossi
  Organized, respectful, honest!! Most of all, polite at all times
• Staci Taylor, 6/3/2013 – Responsiveness – Nominated by Mark Roberts
  Staci has been instrumental with assisting the Grants and Contracts Accounting Office resolve many challenging fiscal tasks. Her willing nature and responsiveness have resulted in the desired results that will benefit the entire VCU research community, as well as Grants and Contracts Accounting. Staci is truly worthy of recognition for daily exercising the VCU compass points. Grants and Contracts Accounting is very appreciative of her interactions. Keep up the great work Staci!
• David Burton, 6/7/2013 – Respect – Nominated by Pamela G Taylor
  Dr. Burton's collegial support and generous sharing of ideas, supplies, equipment and time during summer school was so valued and appreciated. All of our students benefitted as well from his appreciation of differing approaches to teaching and learning.
• Lisa Webb, 5/6/2013 – Initiative – Nominated by Sarah Gholson
  Our division director, Lisa Webb, has been a great motivator for me. While proctoring exams in the testing center, I was able to study for continuing education credits to have my LPC license renewed. As a mental health counselor, I am keenly aware of the value of working in a healthy environment with a pleasant team of people. Our director sets the tone for our office and I commend her for her leadership.
• Elizabeth Verser, 6/10/2013 – Respect – Nominated by Scherley Jean-Baptiste
  Your Doula-esk composure is greatly appreciated:-) You keep it sunny in the LBO even on cloudy days. Thanks YOU!
• Khaleliah Williams, 6/7/2013 – Initiative – Nominated by April Compton
  Khaleliah is the hardest working employee for Advancement Services. She shows her appreciation for her employees by buying pizza on a rainy day, or sweets after working on a big project just to say thank you for all your hard work. She always has an open door where you feel like you can ask her anything. I would like to show her as much appreciation as she shows her employees!
• Janet Cousins, 6/3/2013 – Initiative – Nominated by James McCullough
  Ms. Cousins has done many contributory things for me in the time she has been here. Her latest has been scanning one of my books that I will distribute to my Practicum CPSD Trainees for this Fall, 2013. I think that Ms. Cousins is a huge asset to our Department. Jim McCullough
• Janet Cousins, 4/17/2013 – Responsiveness – Nominated by Jen Elswick
  Our department’s poster printer recently broke in the midst of a particularly busy printing season. Janet wasted no time in finding a solution that included negotiating the cost of a service visit rather than committing the department to a large expenditure for a new printer. While finding a fix for the printer, she used her resources and contacts to ensure that all incoming poster requests from students and faculty would be printed and delivered on time. Janet takes immense pride in her work and displays utmost excellence in service to our department. She would not have handled this situation any other way. We do not take this for granted. We thank her for her dedication, for avoiding excessive departmental costs and for the amazing work ethic she models for us each and every day.
• Bradley Bower, 2/1/2013 – Initiative – Nominated by Jen Elswick
  Through his careful scrutiny of one the department of psychology’s yearly events, Bradley saved them several hundred dollars by taking the proactive stance of simply asking why they would be charged a room fee. Psychology would like to thank Bradley for his initiative in this situation; however, they also want to thank him for the excellence he brings to his position as event planner more generally. He is highly competent, respectful, helpful, and brings an elevated level of professionalism to his job. Thanks for your hard work EVERY day, Bradley!
• Tony Giacco, 5/8/2013 – Responsiveness – Nominated by Daniel Jason
  Tony set up a computerized open enrollment station at our recent employee benefits fair that, for the first time, offered faculty and staff the opportunity to make elections at an on-site event using a bank of computers and a printer for confirmations. This was an unusual request and outside of Tony’s work requirements. He made the extra effort to coordinate the setup and ensure that equipment and services worked properly so that employees could complete their transactions quickly and easily and then continue to enjoy the rest of the event.
• Stephen Davenport, 5/7/2013 – Initiative – Nominated by Laurie Carter
  I needed budget Board materials delivered to a board member right away today and Stephen as usual was very willing to help. Stephen is always willing to do whatever is needed to get the job done and is a team player.
• Patrice Gray, 5/7/2013 – Responsiveness – Nominated by Laurie Carter
  Patrice assisted me with scanning quite a bit of information, and she handled it promptly and correctly. She is a team player who always does whatever she can to get the job done.
• Jacqueline Glover, 4/24/2013 – Responsiveness – Nominated by Regina Piercy-Ross
  I would like to thank Jackie Glover and Patricia Shazer. They are always pleasant, no matter how many times you call them with questions. They take the time to make sure you understand what to do when working in Banner or eVA. Thank you so much.
• Pamela Radwani, 4/12/2013 – Responsiveness – Nominated by Kawana Pace-Harding
  I am writing to thank Pamela for her assistance in scheduling the Hunton Student Center conference room and for assisting the consultant with room set up. Pamela was extremely professional, friendly, and helpful while making sure that the needs of the visitors and the consultant were met. Thanks to Pamela, the focus group meetings went very smoothly.
• Alicia Zukas, 4/11/2013 – Respect – Nominated by Delanie Stephenson
  I had a stroke on June 6, 2012 at age 33. Needless to say, I was scared and didn't know what my outcome would be. Dr. Alicia Zukas was my neurologist. When she met with me, I didn't see her as a doctor. She was a friend. Maybe it was because we were both about the same age and shared common interests. I never felt as if she talked "at" me - she always talked "to" me. I would look forward to our daily conversations during my two-week stay at VCU. I knew she was assessing me as part of her job but the way she went about her work made me forget, for a little while, about my situation. She never made me feel as if something was wrong with me - she always made me feel normal. I will always be grateful for all the support she gave my family and me, even to this day. I've met with many doctors over the past year, and I have to say Dr. Zukas is one of the best.
• Daniel Jason, 4/9/2013 – Responsiveness – Nominated by Karen Fields
  I wanted to take this opportunity to thank Daniel Jason, Employee Benefits Administrator, for providing information about certain benefits to my sister, who works at VCU. She related to me how impressed she was with his knowledge of all the policies and processes, coupled with his caring and kind disposition. I have always known Daniel to be a terrific colleague and asset to the HR team, but this personal experience takes my appreciation to a new level.
• Patricia Pleasant, 3/27/2013 – Responsiveness – Nominated by Susanne Croasdaile
  Pat facilitated a potentially difficult room change for the upcoming semester in less than an hour, making sure that the needs of the class were met. I thank her for her diligence and speed; she makes life easier for teaching faculty!
• Jennifer Elswick, 3/26/2013 – Initiative – Nominated by Steven Danish
  I had an accident last summer. I returned home from an almost 2-month hospital stay in the middle of July with limited mobility. There were a number of new tasks left to my wife to handle. Jen organized and facilitated having faculty and students bring dinners to the house, which reduced the burden on my wife considerably and made us feel cared for and a continuing part of the faculty. In the fall I was on leave from teaching as I still had limited mobility. Although I have a computer at home that enables me to access my emails, all my files and work were on my computer in my office. After asking permission, she went to my office and put all my files on Dropbox and sent them to me. All of a sudden I felt as if my home office had been transformed into my university office. She kept in continual contact with me throughout this period. Jen's contributions were really well beyond what one can expect from a colleague. What's more is that these wonderful initiatives were accompanied by a joke or a story designed to keep up my spirits
• Barbara Kidd, 3/6/2013 – Responsiveness – Nominated by Laurie Carter
  Barbara played a key role in the success of our BOV event at the Siegel Center on March 6, 2013. Barbara took the initiative and made sure that all staff were briefed regarding the special arrangements for parking for the BOV members. The parking went extremely smoothly and several members commented on how professional everything was.
• Dorothy Gonzales, 3/4/2013 – Responsiveness – Nominated by Ettora Burrell
  I contacted Dot to inquire about the status of a PAF that I did not see processed. She did not hesitate to return my call and provide me with the status. She is always responsive and courtesous when you contact her. She is never too busy to be courteous or return a phone call within 24 hours. Dot has a wealth of knowledge and experience that she is willing to share with anyone. I am appreciative that she is a viable member of the Human Resources Team as I look forward to working with her.
• Ingrid Mercer, 2/19/2013 – Integrity – Nominated by Meghan Barger
  Ingrid has been both at VCU and working in the field of international education (specifically immigration)for over a decade, and her knowledge in her field, as well as her commitment to institutional integrity, is unparalleled. She is always working to ensure that both VCU and its students are in compliance with federal regulations, an often daunting task in the face of competing interests. Her expertise and commitment are tremendous assets to the university.
• Elizabeth Hiett, 2/15/2013 – Responsiveness – Nominated by Meghan Barger
  Elizabeth has recently assumed a new role within the Global Education Office that involves the assumption of many duties she did not previously have. Many of these are related to supporting and facilitating events for the rest of our office, and Elizabeth has gone above and beyond in meeting our needs in a lightning-fast fashion. Additionally, she has taken care of several things for me that may not have even been in her job description, but she did them quickly and with a smile on her face! Her enthusiasm and expeditious nature are a breath of fresh air.
• Amber Hill, 2/1/2013 – Respect – Nominated by Meghan Barger
  Dr. Hill became the head of the newly-formed International Student & Scholar Services division of the Global Education Office in January 2013, and the collegial environment that she fosters is appreciated beyond words. She is always willing to listen to those she supervises, and while she has a tremendous amount of problems dropped in her lap, she avoid placing blame and works on finding solutions. She never promises more than she can deliver, and strives to make everyone's voice heard, and everyone's content-area expertise count, in the work of our team.
• Cindy Jackson, 1/18/2013 – Initiative – Nominated by Aaron Talbott
  Cindy was instrumental in working with the writing team that was creating a graphic novel for new VCU students. She helped the team understand how graphic novels are written and the information that would be most useful for the artist. Without her direction and expertise the writing team and process would not have have been as successful as it was. In addition, she was able to secure a location to meet without an hassle that provided plenty of room and space for the writing team to work.
• Ingrid Mercer, 2/20/2013 – Initiative – Nominated by Nathan Gillespie
  Ingrid Mercer possesses expert knowledge on US federal immigration regulations and processes and how these parlay with various US Department of Homeland Security and Department of State agencies. She is very good at communicating the intricacies surrounding immigration both verbally and in writing. My non-native English speaking colleagues here at VCU also speak of her in a similar, high regard. As a frequent user of VCU’s Immigration Services it is important to give credit where credit is due. Ingrid Mercer is highly respected among the international research scientists here at VCU. We greatly appreciate her efforts and professionalism.
• Charleyne Kelley, 2/14/2013 – Responsiveness – Nominated by La'tisha Roberson
  An external client needed payment information before the specified turn around time. While Charleyne was already performing travel authorizations and training a staff member, she took immediate action to research the wire transfer. She called a number of people and sent emails. She also followed up each day to stay on top of finding the wire transfer. As soon she received information, Charleyne came to my office to explain what happened and even offered to call the participant back for me. This is just one of the many ways Charleyne demonstrates her responsiveness. She is always quick to help however she can.
• Bernie Adams, 2/12/2013 – Responsiveness – Nominated by Andrea Groat
  Special thanks to Bernie for ALWAYS being so helpful with parking for the Brandcenter's special events and blood drives. He has a smile in his voice, is quick to follow up and offer suggestions. We appreciate his cheerful and speedy response!
• Taliah Elder, 2/12/2013 – Initiative – Nominated by Mary Saunders
  Ms. Elder is a Quality Assurance Inspector for Physical Plant Housekeeping. This recognition is long overdue and is for all of my encounters with Ms. Elder over the past year. Ms. Elder faithfully meets with me in-person weekly if possible. When we meet she has already inspected the building and has made notes of not only areas that may need improvement, but the areas where the housekeeper has done a good job. She always asks me if I have any concerns or needs. When the new Housekeeping contract was put in place, I asked what, specifically, was I to expect from the new housekeeping staff and she provided me with a detailed schedule of their duties. On the few occasions that I have had issues or urgent needs, Ms. Elder has been quick to respond and get the issue handled efficiently. I have witnessed her direct a housekeeper to respond to an issue, and she is respectful and professional in her presentation, while showing ease and humor with the staff member. But I must say, I think the primary quality that Ms. Elder possesses, and the one that I admire the most is her very positive, professional attitude and her always cheerful disposition. Ms. Elder represents all four points on the VCU Compass. She takes the initiative to fully inspect this building, to regularly check in about 'how housekeeping is doing' and is very good at following up on issues and never leaves me hanging. Ms. Elder treats me and the housekeeping staff well and this demonstrates how much she respects her external and internal customers, the staff and her position. She is always very responsive to any of our needs. I can depend on her to take care of any need we may have, professionally, quickly and fairly. Overall, I believe Ms. Elder's actions and excellent work ethic repeatedly illustrate her dedication to her customers and her professional integrity. Thanks, Taliah for doing such a great job!!
• Lori Floyd-Miller, 2/6/2013 – Responsiveness – Nominated by Andrea Groat
  Thanks so much to Lori for helping me navigate the curriculum approval process. She's fast to answer my questions and always has the right answers. I greatly appreciate her willingness to help in such a quick and friendly manner.
• Shirley Beavers, 2/7/2013 – Responsiveness – Nominated by Beth Meyers
  This recognition is for a team of three healthcare workers in the VCU House Calls Program: Shirley Beavers, Robert Usher and Penny Hopkins. These three individuals are literally the "unsung heroes" of the program because they work "behind the scenes" and often do not receive thanks and acknowledgement for the great work they do! They handle a case load of between 200 - 400 patients for a program that continues to grow. Their work runs the gamut from interacting and scheduling appointments with over 18 clinicians to scheduling patient tests, healthcare services and transportation; processing labs/bloodwork; answering patient questions and helping to problem solve. All the while, they continually maintain and update patient records. I do not work directly with this team but, over the last few years, I have keenly observed each as they go about their daily jobs. They are kind and respectful and serve as models of efficiency, all while maintaining a stellar sense of humor. VCU is honored to have such a great team working with our sick, frail and homebound patients and in helping the clinicians who take such great care and pride in caring for their patients. I am in awe of the work ethic and dedication of this team. They are in many ways the heart and soul of the program, and for that I believe they deserve recognition.
• Robert Usher, 2/7/2013 – Responsiveness – Nominated by Beth Meyers
  This recognition is for a team of three healthcare workers in the VCU House Calls Program: Robert Usher, Penny Hopkins and Shirley Beavers. These three individuals are literally the "unsung heroes" of the program because they work "behind the scenes" and often do not receive thanks and acknowledgement for the great work they do! They handle a case load of between 200 - 400 patients for a program that continues to grow. Their work runs the gamut from interacting and scheduling appointments with over 18 clinicians to scheduling patient tests, healthcare services and transportation; processing labs/bloodwork; answering patient questions and helping to problem solve. All the while, they continually maintain and update patient records. I do not work directly with this team but, over the last few years, I have keenly observed each as they go about their daily jobs. They are kind and respectful and serve as models of efficiency, all while maintaining a stellar sense of humor. VCU is honored to have such a great team working with our sick, frail and homebound patients and in helping the clinicians who take such great care and pride in caring for their patients. I am in awe of the work ethic and dedication of this team. They are in many ways the heart and soul of the program, and for that I believe they deserve recognition.
• Penny Hopkins, 2/7/2013 – Initiative – Nominated by Beth Meyers
  This recognition is for a team of three healthcare workers in the VCU House Calls Program: Penny Hopkins, Shirley Beavers and Robert Usher. These three individuals are literally the "unsung heroes" of the program because they work "behind the scenes" and often do not receive thanks and acknowledgement for the great work they do! They handle a case load of between 200 - 400 patients for a program that continues to grow. Their work runs the gamut from interacting and scheduling appointments with over 18 clinicians to scheduling patient tests, healthcare services and transportation; processing labs/bloodwork; answering patient questions and helping to problem solve. All the while, they continually maintain and update patient records. I do not work directly with this team but, over the last few years, I have keenly observed each as they go about their daily jobs. They are kind and respectful and serve as models of efficiency, all while maintaining a stellar sense of humor. VCU is honored to have such a great team working with our sick, frail and homebound patients and in helping the clinicians who take such great care and pride in caring for their patients. I am in awe of the work ethic and dedication of this team. They are in many ways the heart and soul of the program, and for that I believe they deserve recognition.
• Sarah Jane Brubaker, 1/30/2013 – Responsiveness – Nominated by Diana Gay Cutchin
  Following a faculty meeting where significant changes were announced that will have an impact on the way I perform my role in the school, I asked Dr. Brubaker for clarification and consideration of how to implement these changes. Within a day, she had discussed this with her supervisor and made a decision that was communicated to me immediately.
• Betty Dodson, 2/5/2013 – Initiative – Nominated by Beth Meyers
  I work with Ms. Dodson on a regular basis so actually the "dates of interaction" are too numerous to count! She possesses not only iniative, but integrity (impecable), respect and is the ultimate in responsiveness. She is the kind of employee every company or business wishes they could have. She's fair, honest, kind, and respectful to everyone no matter their "status" here at VCU. She should definitely be rewarded not once but everyday for her tireless efforts to do her work (and often others) with the sense of pride and accomplishment worthy of a STAR! She's one of the reasons I can come to work everyday, no matter what the circumstances, with a positive, uplifted attitude!
• Jacek Ghosh, 1/31/2013 – Initiative – Nominated by Brantley Tyndall
  Jacek is a campus leader with great initiative to get projects started and completed. He is a wonderful campus resource for faculty, staff, and students to get their projects underway, and he will bend over backwards to help anyone. His long-term commitment to sustainability, as well as marketing the university's efforts, have benefited VCU's reputation nationally. Through events such as the recent VCU Sustainability Conference as well as the VA Governor's Conference on Energy, annual Earth Day and Sustainability Day events, and his leadership of the innovative and overarching Sustainability Committee, he has touched many departments and offices at the university and within the City of Richmond and Commonwealth of Virginia. He is a pleasure to work with day in and day out.
• Allison Ventura, 12/31/2012 – Initiative – Nominated by Lynette Brinkerhoff
  Alli has gone above and beyond in helping the CMHRC during its transition period of low staffing.
• Lee Watts, 1/23/2013 – Responsiveness – Nominated by Anne Stratton
  We would like to recognize Lee for his excellent work on a report we requested and for his quick turnaround regarding this very important information. Lee is always willing to help us out to make our jobs much easier! We greatly appreciate him and his responsiveness to help.
• Terri Dickerson, 1/28/2013 – Responsiveness – Nominated by Cheryl Bishop
  I would like to commend Terri Dickerson for her continual assistance to me during the hiring process of FA0070. I have contacted Terri several times with different questions and/or concerns about the hiring process and hiring forms. Terri is consistently very helpful, pleasant, and prompt in responding to me. I would like to acknowledge Terri for her assistance to me and our department. I have personally thanked Terri on several occasions but I wanted to also acknowledge her efforts.
• Eduardo Vidal, 12/17/2012 – Initiative – Nominated by Florence Johnson
  Initiative, Integrity, Respect, Responsiveness - Eduardo offers it all! I started in the Division for Diversity and Equity just before VCU's Winter Break, and from my first moment "on board" Eduardo offered guidance and information to help me become acclimated to my new department. No matter much, or what, he is working on at any given time he offers genuine assistance – with a smile. It didn't take long for me to see that his work ethic is sincere and consistent. On the phone, in the office, with visitors, students, faculty and staff, Eduardo truly exemplifies excellence in the workplace. I’m convinced my opinion is shared by all who know him, and I hope this small token of recognition serves as a reminder that he is well appreciated. Eduardo, thank you!
• Terry Ware, 1/4/2013 – Responsiveness – Nominated by Tina Braden
  My plate was overflowing with contracts and interviews for a vacant position. It is a wonderful feeling to be able to pick up the phone and ask someone can you help with some of the new hire paperwork and contracts while I'm participating on an interview panel. She not only came over and helped that day, but a few days later I called and stated I needed her to help once again on a few other tasks... she was there. Thank you Terry for all you do.
• John Venuti, 1/7/2013 – Initiative – Nominated by Emma Minor
  Monday evening when leaving the office, I saw the new police academy recruits running along Grace Street. While I have never personally met him, I did see that 'leading the pack' was our very own Chief Venuti (wearing a bright yellow VCU shirt). I have been privileged to watch many academy recruits running over the span of two decades and have NEVER seen one of our Chiefs running with his team. I would like to commend John Venuti for his team coaching, leadership and dedication to VCU by setting a positive example to all VCU students, staff, faculty and visitors. A real example of 'going the extra mile'...
• Robert Maroney, 12/21/2012 – Respect – Nominated by Emma Minor
  The day before VCU staff exited for the holiday break, I visited Rob Maroney, the new Parking Director, to solidify some parking deck level closure schedules. He advised me that on Christmas Day, no Enforcement and Safety Officers would be working that day. I could not stop thinking about his directive. Not only was this kind and innovative thinking, but it was also good business acumen and speaks positively regarding his mission vision. I wanted to commend him for this decision. Throughout many years and several management changes in the parking office, I was stunned at his new and refreshing leadership style. The Enforcement and Safety Officers do not enforce parking rules or write parking citations on Christmas Day, so it was just plain good judgement to offer his team their first Christmas Day off in more than 20 years. Kudos to Mr. Maroney.
• Cheryl Bishop, 1/2/2013 – Initiative – Nominated by Rachel Tew
  I would like to personally thank Cheryl Bishop for the behind the scenes work she has done to help my classroom receive some much needed reading passages. These hi interest low reader passages were laminated and sorted by SOL and classroom they will be utilized in. Thanks for going the extra mile to help my students be successful.
• Kelsey Jones, 1/2/2013 – Initiative – Nominated by Rachel Tew
  I would like to personally thank Kelsey Jones for the assistance she has provided my classroom. Not only has she worked on creating reading materials to be used in my classroom, she has been very helpful the two times I have visited the TTAC office in the last month. I appreciate her willingness to do anything she can to assist.
• Erik Froehlich, 1/2/2013 – Initiative – Nominated by Rachel Tew
  I would like the Erik for his willingness to stop what he is doing to assist myself and others as we visit the TTAC office so we can have the needed access to the technology system to be able to complete our work. He is not only helpful, but is hilarious to be around.
• Caitlin Bergendahl, 11/16/2012 – Responsiveness – Nominated by Laura McLay
  Caitlin was the administrative assistant for the Department of Statistical Sciences & Operations Research from 2011-2012. She is an amazing assistant in every possible way. I am nominating her for her responsiveness in handling all department manners in a timely manner (almost always before 24 hours) and for being proactive in setting up processes to save all staff members time. She does all these amazing things with a smile on her face.
• Rena McCutchen-Edwards, 12/12/2012 – Integrity – Nominated by Margaret Phillips
  Rena has been an exceptional example of upholding the integrity of VIPBG, and VCU, as her role here has been in a transition. Rena has always conducted her activities as the Fiscal Assistant with the highest of standards. In particular, she recently assisted in the expenditure clean up of an award which required her to take additional steps that were not required in order to preserve the integrity of the financials. Thank you Rena!!
• Barbara Herrmann, 11/30/2012 – Initiative – Nominated by Margaret Phillips
  Barbara went above and beyond the call of duty in assisting with our Institute's P50 grant submission. She took the initiative to personally review each and every reference cited for all Investigators, made necessary corrections, and prepared bios for submission. This submission would not have gone as smoothly without her help. Thank you Barbara!!!
• Carolyn Patterson, 12/11/2012 – Initiative – Nominated by Helen Ruth Aspaas
  At 1:00 p.m. on day noted, Mrs. Patterson was given a list of 20 diverse books for which she needed to search out the cheapest price and then place orders. She had to search a minimum of two websites for each book. By 3:30 of the same day, the books had been ordered. Mrs. Patterson showed not only initiative but exemplary and expeditious hard work to complete the task in a timely fashion. She did so with willingness and good grace.
• Karen Fields, 12/6/2012 – Initiative – Nominated by Emma Minor
  I would like to commend Karen Fields for her tireless dedication to training and educating staff on university policy, procedure and other mutliple topics of use. She is always so friendly and pleasant. She makes taking a class fun and has special talents that allow people easy ways to remember and understand complicated issues.
• Katherine Mottley, 12/12/2012 – Responsiveness – Nominated by Emma Minor
  Kathy Mottley is the definition of a dedicated and respected member of the university staff. She is to be commended for her prompt and accurate attention to detail. She is always pleasant and helpful. Today she was able to contact a vendor and assist with a pricing dilema in just a matter of minutes.
• Julia Sharp, 12/10/2012 – Responsiveness – Nominated by Liz Beirne
  On December 10, I attended a University Hearing Board hearing. This particular case made for a lengthy hearing. I participate in the car pool program and the hearing continued past the time my car pool usually departs, leaving me without a ride home. Despite never meeting me, Julia graciously offered to give me a ride home! Her responsiveness to me and the situation is to be highly admired. I have such heartfelt gratitude for Julia quickly responding and giving me, a stranger, a ride home; something, unfortunately, most people wouldn’t do. During our conversation on the ride home, it became apparent Julia is a very caring and giving individual. Not only am I appreciative for her act of kindness, but I am proud to know she is a VCU alumna and staff member. We all can learn how to Make it Real from Julia. Thank you again Julia!
• Jeremy Parker, 12/11/2012 – Responsiveness – Nominated by Isac Crouch
  Jeremy Parker always responds promptly to all classroom AV issues with a smile and willingness to help. He is the light at the end of a dark tunnel when something goes wrong. Jeremy's attitude towards helping others is truly refreshing.
• Kelsey Jones, 11/30/2012 – Responsiveness – Nominated by Cheryl Bishop
  Kelsey is a new member of the support team with VCU T/TAC. Kelsey provides excellent customer service to both T/TAC staff and our consumers. Kelsey is responsive to both T/TAC staff and our consumers/visitors providing excellent customer service and problem solving skills. Kelsey is our receptionist and greets all visitors in a professional friendly manner. She assists the support team in many ways. She is currently in the process of completing the inventory of our library/labs holdings. In addition, Kelsey provides assistance to the T/TAC support team in many ways. Kelsey arrives at work each day with a smile and willingness to assist in any way she can. Kelsey is consistently friendly and respectful and handles issues in a mature and professional manner. I appreciate Kelsey's assistance and complement her on her customer service skills and team participation. Thank you Kelsey for all your efforts and assistance.
• Ann Moorehead, 11/30/2012 – Responsiveness – Nominated by Cheryl Bishop
  Ann is responsible for answering our main phone line and she answers it promptly in a professional manner. Ann is friendly and willing to assist all callers as needed. Ann is also responsible for data entry in the NIRS and VDOE databases and assists with event coordination. Ann also assists with general office duties, maintenance and organization which is an on-going and constant process. Thank you Ann for your team participation and your efforts.
• J. Adam Craig, 11/16/2012 – Initiative – Nominated by Barry Lanneau Jr
  Adam went above and beyond the call of duty to assist with the re-provisioning of ImageNow eForms. His vast technical expertise, initiative and responsiveness in support of this project have been greatly appreciated by the Business Application Services team.
• Geraldine McInerney, 10/23/2012 – Initiative – Nominated by Janet Cousins
  Recently, I had to rerun some exams for a professor. Once in Oliver Hall, I ran into several offices looking for a copier to use but no one seemed to know where one was located. A young lady led me into the dean's office for the School of Education, where I met Geri McInerney, assistant to the dean, and her staff. Geri and her staff helped me copy and collate the papers and Geri stayed with me until everything was done. By then, I was exhausted but she just smiled and asked if there was anything else she could do. I want to recognize Geri and her staff for doing such a wonderful job.
• Kristen Schultheis, 10/18/2012 – Respect – Nominated by Mark Bassard
  Kristen deserves my respect and thanks for all her hard work over the years and for the many tasks she coordinates in the day-to-day functions of the Campus Learning Center (CLC), which includes the Testing Center (my operation). The CLC also includes Tutoring, the Writing Center, Supplemental Instruction, Study Groups, Focused Learning and Foreign Language Conversation Groups, plus the activities of our wonderful front desk staff of student workers who assist students and visitors. When I experienced a personal family crisis last year, Kristen was especially helpful to me in running the Testing Center, which was no easy task as it occurred during a time when we were in the middle of handling many requests from students and community users that typically come near the end of the term. She is tremendous asset to the Testing Center and to me.
• Allen Collins, 10/9/2012 – Responsiveness – Nominated by Kimberle Jacobs
  Allen Collins and Bernard Adams didn't have to help me with my flat tire in the 8th St parking deck, but they did. Not only did they 'help'. Allen immediately solved 2 problems and refused to stop until we found a solution for the 3rd problem with my car. At any point they could have said just call AAA. But they never did that. They went beyond the call of duty. Allen kept coming up with innovative solutions until all was well and I was on my way. In a difficult situation - this was very much appreciated.
• Bernard Adams, 10/9/2012 – Responsiveness – Nominated by Kimberle Jacobs
  Bernard Adams, along with Allen Collins helped me change my flat tire, but it turned out to be a lot harder than your typical flat tire change. Despite that Bernard never gave up. At the end he thanked me for helping him get some practice in this situation! There was no way he was going to give up until my car was ready to drive. I greatly appreciate his hard work.
• Tambre Hornsby, 10/1/2012 – Initiative – Nominated by Charles Creasy
  Tambre has been instrumental with regards to transferring knowledge to me; she does not think twice about doing things the right way instead of taking shortcuts, therefore providing superb quality, execution and expertise. She has been available for questions, and has also taking the time to send me useful tools that I can use going forward that will better my position and effectiveness here at VCU.
• Kathy Gabriel, 10/5/2012 – Responsiveness – Nominated by Jennifer Matthews
  Given that this is a very busy time for everyone, I greatly appreciate the extra attention to detail and responsiveness that Kathy provided to me as well as my department. She found a mistake in one of our grant proposals and helped me quickly correct it before being sent to the sponsor. Her patience and assistance are very valued.
• Sam Kennedy, 9/5/2012 – Responsiveness – Nominated by Adam Crowe
  Sam oversaw the support provided by Technology Services to the semester test of the alerting technologies. His prompt response to issues and challenges allowed for the multiple systems to be ready for the test that day. Likewise, after the test (at noon) he quickly began assessing issues with the alerting systems that helped us identify solutions quickly and to minimize any impact to our overall readiness.
• Lelia Brinegar, 8/27/2012 – Respect – Nominated by Brie Dubinsky
  I would like to recognize Ms. Lelia Brinegar for her excellence as a resource for medical students and for administrative clerkship staff. Lelia makes every effort to support members of the clerkship team and is truly an invaluable point of contact for us as we plan our academic year. Lelia is creative and flexible when confronted with a problem and is very open to hearing possible solutions. I always feel welcome to approach her with questions and I appreciate her collaborative approach to planning each rotation for our students.
• Melanie Goodman, 7/10/2012 – Responsiveness – Nominated by Alice Westerberg
  Loyalty, compassion and dedication are words that I would use to describe Melanie. Loyalty to everyone in the VCU community, compassion for those she feels need a helping hand, and dedication to her department and the whole VCU community. I am proud to call her my supervisor as well as being in my VCU family of friends.
• Raymond Blake, 9/20/2012 – Initiative – Nominated by Cheryl Ford-Smith
  Mr. Blake recognized a problem was developing with sophros and took the initiative to check if I had been having any problems, which I had. He immediately attended to the situation. This is an example of his performance on a regular basis. Thank you.
• Shirley Dettmore, 8/13/2012 – Responsiveness – Nominated by Shanee Crews
  Shirley "Diane", helped me plan committee meetings for a national administrative faculty search committee. Her promptness and organization was invaluable in helping proceed through the search at the pace we were able to. She's awesome!
• Tina Braden, 9/25/2012 – Responsiveness – Nominated by Diana Gay Cutchin
  Ms. Braden is always responsive to any needs I have and acts like it is a pleasure to help me instead of just part of her job. Her professionalism is unequaled in my experience and I have worked at VCU for almost 25 years. Just this morning, I needed assistance with a phone line in my office - as soon as she got the request she responded and was eager to assist me.
• Chauncey Jones, 9/20/2012 – Integrity – Nominated by Dahlia Ashford
  Chauncey always displays integrity in everything that she is involved in. We are working together on an event that our department sponsors. She had a family member to become severely ill, and flew down to be with her family. While she was away, she stayed in contact with another coworker and myself to make sure we stayed ahead on our tasks for the event. She did not have to do this. She could have focused on her family at the time. A person with that much heart and integrity will not let anything get in her way. I respect Chauncey due to her work ethic and her overall caring spirit.
• Lauren Mortensen, 9/24/2012 – Responsiveness – Nominated by Cindy Andrews
  Lauren has been coordinating the logistics for some on-campus interviews. Hotels, food, parking, etc - many, many details, always changing - and she has handled them all with patience and accuracy. She makes my job easier and I really appreciate her efforts!
• Stephanye Roney, 8/18/2012 – Responsiveness – Nominated by Sara Wilson McKay
  I was hoping to swap my parking spot or purchase a temporary parking spot for a colleague who is undergoing chemotherapy this fall semester. Ms. Roney literally made it happen!! Her compassion was palpable. She determined a way for the pass to be purchased without my colleague having to incur any inconvenience and she welcomed me to the parking office on a SATURDAY to complete the paperwork. It was an amazing show of kindness and dedication to fellow employees and a desire to make someone's world easier. Ms. Roney was a gift to me and my colleague! My colleague doesn't know the lengths Ms. Roney went to for her and she was completely overwhelmed by the gift of parking at this most stressful and physically taxing time for her. I am so grateful to Ms. Roney for her follow-through and her creativity in helping me help my colleague at this difficult time.
• Laurie Carter, 9/25/2012 – Initiative – Nominated by Pam Currey
  Laurie has handled the BOV book coordination and preparation with outstanding professionalism this month. She always does a great job, but this month there has been so much going on that what she does has been even more apparent than usual. She has been patient in waiting to get things and has made a number of very good calls.
• Janet Cousins, 9/25/2012 – Initiative – Nominated by Jennifer Elswick
  Janet demonstrates excellence in initiative each and every day and has thrown herself into project after project over the summer without being asked. For example, she compiled an excellent procedure manual for the receptionist position all at her own direction. This will greatly benefit the department for many years to come. This is only one small example of the daily display of excellence she brings to our office.
• Diana Pauley, 9/25/2012 – Responsiveness – Nominated by Jennifer Elswick
  Diana is charged with handling all of the moves and renovations for our department and has had her hands beyond full for the month of August in particular. As usual, she has worked diligently with Facilities to get the jobs done and has made sure that all new and returning faculty are well taken care of, despite the "rat race" involved in making it all happen. We want to thank Diana for her yearly devotion to this thankless task.
• Kimberly Ailstock, 8/20/2012 – Initiative – Nominated by Danielle Dick
  Kimberly led the Spit for Science project fall launch; she did a fabulous job of leading a large and complicated project!
• Dot Gonzales, 9/17/2012 – Initiative – Nominated by Anne Stratton
  Dot is ALWAYS responsive, professional and eager to help. She just worked another miracle for us! She was amazing during our faculty new hire "season." Everyone was keyed and paid on time! We love working with her. --Michelle Wilde, Anne Stratton
• Karin Messina, 9/17/2012 – Responsiveness – Nominated by Anne Stratton
  Karin is always responsive to our needs and a pleasure to work with. Whenever payroll issues arise, tension can mount, and we so appreciate Karin's quick, smart actions to help resolve issues. Michelle Wilde, Anne Stratton
• David Gray, 9/13/2012 – Initiative – Nominated by Emma Minor
  Mr. Gray exhibited extreme patience and follow-through on a work order request. I had been difficult to contact and he persevered until he located me and completed the assignnment. He was most professional and is to be commended for his 'attention to detail'. David is an asset to the university and represents PPD well in the Quest for Distinction.
• Claudia Mangum, 9/13/2012 – Integrity – Nominated by Emma Minor
  Today marks my one month anniversary as a team member with VCU's Physical Plant. Claudia Mangum has gone out of her way to welcome me to the department and ensure that I meet other team members and have the proper tools to ensure success. She has been very busy in the various roles of her area of responsibility, but kindly volunteered to mentor a new staff member. I am sincerely grateful for her kindness and respect for the PPD team's success.
• Dana Rajczewski, 9/13/2012 – Responsiveness – Nominated by Deidre Henley
  Several Family Medicine Employees participated in the Global Corporate Challenge as members of the Sole Patrol. HR asked me to be the Team Captain but part way through the Challenge some things occured which prevented me from continuing on in this role. Dana very willingly accepted my request that she take over and did a fabulous job rallying and encouraging our team members to "Keep Moving". Because of her leadership, the Sole Patrol logged over 7 Million real steps and helped to put VCU on the virtual global map! Thank you Dana!
• James Hinkle, 8/23/2012 – Initiative – Nominated by Emma Minor
  Mr. James Hinkle and Mr. Mark White responded to a work request to install a keyboard tray in my office. They noticed that my monitor, computer and telephone wires were all over the place. They took the initiative to get a drill and place a grommet in my desk and organized all the cables. Not to mention that they did not leave one speck of sawdust. They also noticed that I had a new eraser board that needed to be hung and offered to perform that service as well.
• Rhea Miller, 8/8/2012 – Responsiveness – Nominated by Cindy Andrews
  Rhea helped me ensure that a faculty position was posted quickly and then helped make a correction to the wording. She saved me time and effort. I appreciate her quick and efficient help.
• Monica Jackson, 8/3/2012 – Responsiveness – Nominated by Pam Currey
  Monica is always willing to go above and beyond the call of duty, but she really put forth such an effort this week on the University's Six-Year Plan and the University Budget meetings for the University Budget Advisory Committee. She stuck with us until 6:30 on the Friday night before her vacation began. Monica is such a pleasure to work with.
• Jacob Long, 8/3/2012 – Responsiveness – Nominated by Pam Currey
  Jacob works so hard for this office, but she really put forth such an effort this week on the University's Six-Year Plan and the University Budget meetings for the University Budget Advisory Committee. Even in the face of personal concerns, he plugged ahead and got an incredible amount of work done, allowing us to meet our state mandated deadlines.
• Paul Peterson, 8/3/2012 – Responsiveness – Nominated by Pam Currey
  Paul works so hard, day in and day out and is such a good soul. He always does his best by VCU and by his team. He really has been working non-stop this week on the University's Six-Year Plan and the University Budget meetings for the University Budget Advisory Committee. He accomplished timely submission of the first and the launch of the second. Kudos to you, Paul.
• Deborah Getty, 4/10/2012 – Responsiveness – Nominated by Ginny Heintzelman
  As an adjunct professor with in the Health and Human Performance Teacher Education Department I consult with Dr. Getty on a regular basis. I always find her to be extremely helpful and straight-forward about sharing her opinions and insight regarding working with students within this department. I would like to see her recognized for putting the department first and wanting what is best for the students within this department. I appreciate her continued support. Thank you Dr. Getty.
• Konjit Chitty, 7/19/2012 – Responsiveness – Nominated by Takeya McLaurin
  An applicant who has been having trouble with a job application stopped by unexpectedly for assistance. I attempted to assist myself but was unsuccessful, so I asked Konjit for help. She contacted the vendor for technical assistance and when she was told that the applicant would have to re-create that portion of her application, Konjit literally copied and pasted each of the many job records for the applicant.
• Connie Maslock, 7/13/2012 – Responsiveness – Nominated by Bassem Mohammed
  The form only allows me to choose one date and one compass point for Connie; however, I have observed her ongoing interaction from the day I entered VCU to complete my studies. Most importantly, Connie is the heart of the pharmacotherapy department. She is always eager to help, understands anxious graduate students and is equally responsive to everyone. You only need to enter her office to know you will get an answer or the help you need. Even with all her other responsibilities, she is very organized, things are done on time and she is a kind-hearted person to all of her colleagues and students. Thanks for being such a great person, Connie!
• Phillip Johnson, 7/12/2012 – Integrity – Nominated by Katherine Dolvin
  Phillip is an outstanding VCU employee and co-worker. He is resourceful, respectful, and professional. I have seen him go above and beyond the call of duty to assist students, visitors, and employees (myself included) on countless occasions. Phillip's positive attitude is contagious and appreciated. We are lucky to have him in the School of Social Work. Thank you, Phillip!
• Jessica Anderson, 7/11/2012 – Responsiveness – Nominated by Mitzi Lee
  Initiative, integrity, respect and responsiveness really define the character of Jessica. Not only today, but every encounter with her proves her to be an exemplary employee of F&A and a model for all VCU employees representing our institution. Being an extraordinarily resourceful and caring professional, she is always willing to share insight and help others.
• Caroline Boyd, 7/9/2012 – Responsiveness – Nominated by Robin Matsuyama
  There is no one date for which Carrie should be recognized and no one "compass point." Carrie consistently is responsive to all requests and questions. She brings to our department intelligence, integrity, capability,respect, and efficiency. No matter what you ask, Carrie always finds the answers in record time and complete accuracy. She keeps us organized while always remaining calm and pleasant. She is the best!
• George Harvey, 7/9/2012 – Responsiveness – Nominated by David Harless
  The form makes me put in one date, but I wish to recognize and thank George for his responsiveness, eagerness to help, and energy for his job through the whole year. George in the Faculty Support Center provides invaluable support to me and other faculty throughout the year. In my interactions with him, he does what is asked of him, and he goes the extra mile to do more and maximize benefit and help for faculty.
• Buddy Bishop, 7/5/2012 – Initiative – Nominated by Mark Roberts
  Buddy assisted with the timely resolution of getting my remote access re-established so that I am able to effectively work from home when needed. The initiative displayed and the teamwork between he and Nancy Pearce to follow-through is a great asset to VCU and should be recognized.
• Nancy Pearce, 7/5/2012 – Initiative – Nominated by Mark Roberts
  Nancy assisted with the timely resolution of getting my remote access re-established so that I am able to effectively work from home when needed. The initiative displayed and the teamwork between she and Buddy Bishop to follow-through is a great asset to VCU and should be recognized.
• Lucy Mitzner, 6/13/2012 – Initiative – Nominated by Rhonda Lee
  Lucy is always willing to help me with a question or technological issue that relates to my work as a Literacy Coach for our ExCELL and SEELLS projects. (The date above is just one instance - her assistance is ongoing!)
• Joanne Piper, 6/27/2012 – Initiative – Nominated by Regina Largent
  Joanne volunteered to complete video presentations that would be posted on the School of Business website. The presentations help students learn about the business school curriculum, how to improve their grades and the goals they need to meet to apply for their major.
• Sharon Kelly, 6/6/2012 – Initiative – Nominated by Marjorie Goodwin
  Last month I was out of state for work and could not reach my co-workers to assist me with information I needed at that moment. I called Sharon and without fail she assisted me to complete my task. If she had not assisted I would not have ocmpleted my task. Whenever I have a question concerning a job if she does not have the answer she will find out and get back to me as soon as she can. She is a jewel for the School of Allied Health Profession.
• Greg Council, 6/18/2012 – Initiative – Nominated by Kawana Pace-Harding
  Due to the unexpected departure of a coworker, Greg responded quickly to assist me in processing incoming workers’ compensation claims. Greg consistently demonstrates great teamwork and will help whenever and wherever he can. Thanks to Greg for his initiative and responsiveness. Without his assistance, the claims would not have been processed timely.
• Sandra Morgan, 6/25/2012 – Responsiveness – Nominated by Melanie Boynton
  Everyday, Sandy goes out of her way to help others, answer questions, and make others feel at ease. I am constantly impressed by her professionalism and responsiveness. Whenever I need help, even for something very small, she stops what she is doing to lend a hand. What a great team player!
• Rebecca E Jones, 6/25/2012 – Initiative – Nominated by Melanie Boynton
  Yesterday, Rebecca contacted me for some data regarding our school's diversity plan. This reminded me how much time and effort Rebecca spends, above and beyond her regular duties, to lead our school through the diversity plan effort. Her initiative should be commended and recognized by the university. Enhancing our diversity strategies is a worthwhile effort that people like Rebecca make happen.
• Michael Larson, 6/25/2012 – Initiative – Nominated by Mitzi Lee
  Mike shows awesome initiative and has demonstrated this time and time again in the short 6 months he has been with VCU. Mike joined our team in January, and he very quickly learned a highly complex web based database used to manage leases with extremely limited training available. His comittment, dedication and focus in learning this system is an important benefit to our work, and we are glad he is a part of our team.
• Katie McColgan, 6/25/2012 – Responsiveness – Nominated by Michelle Wilde
  I would like to recognize Katie McColgan! I work with Katie every day. Whether it is regarding a PAF, a contract or some type of payroll issue, I know I can count on her to help! She is always willing to go above and beyond to help. Her attention to detail is impeccable, her quick responsiveness is always appreciated by our office and she is a pleasure to work with. Therefore, I just want to say "Katie - thank you for everything you do!"
• Schuyler Maedjaja, 6/22/2012 – Responsiveness – Nominated by Caitlin Bergendahl
  Schuyler is always very quick to respond to room and space reservation requests, and she's also great at finding alternatives if the space we want isn't available. She is a delight to work with, and I enjoy all of my interactions with her. She is an asset to the VCU team! Thanks, Schuyler!
• Erica Peterson, 5/1/2012 – Initiative – Nominated by Nicholas Farrell
  Ms. Peterson surpasses all expectations in terms of initiative
• Deana Villani , 5/21/2012 – Responsiveness – Nominated by Karen Fields
  The day before a big training session I had to leave work to take care of an emergency with my elderly mom. Without being asked, Deana offered to make sure the course materials were complete, packed, and ready to go. That small act of kindness made it easier to focus on my mom without having to worry about loose ends for the upcoming class. This is typical of Deana - she is always ready to lend a hand.
• RaShel Charles, 5/14/2012 – Initiative – Nominated by Patricia Cummins
  This was the final step in uploading a Gates Foundation grant involving several schools and faculty. She was efficient and effective and pleasant at helping with all the logistis faculty researchers needed to make a Gates application possible. She consistently went above and beyond! She's great.
• Brigette Pfister, 5/14/2012 – Initiative – Nominated by William Pelfrey
  Brigette went well beyond expectations and carefully combed through an extensive grant proposal, offering many very good suggestions, revisions, and comments. Her assistance significantly strengthened the proposal.
• Sharon Dawson, 5/22/2012 – Responsiveness – Nominated by William Pelfrey
  Sharon was very helpful in finalizing a grant proposal and repaired some corrupt elements to the proposal narrative in a very timely fashion. On the day the grant was due, she was available and worked hard until everything was perfect.
• Linda Garrett, 5/15/2012 – Initiative – Nominated by Lisa Phipps
  I wanted to recognize my co-worker, Linda Garrett, for her help with a very complicated work issue. One of our hospital physicians was not receiving critical pager messages (it was bypassing his pager completely and going to his cell phone). Working with the different VCU offices, the physician and the VITA state agency, Linda was able to diagnose the problem (it was more than just a pager issue) and resolve the problem immediately. Linda really saved the day with her widespread knowledge. She is great to work with and a true asset to our team. This is only one example of how Linda takes the initiative to help her teammates every day she is in the office. I have worked with her for almost 10 years and, regardless of what she is doing, Linda will take the time to help others.
• Virginia Schmitz, 5/16/2012 – Respect – Nominated by Debra Gail Bartee
  I would like to take a moment to recognize Miss Ginny. I've had the pleasure of working with her for several years and would like to say that each and every time we have spoken, she has been kind, understanding, pleasant and always professional. At the end of each conversation, I have a smile on my face and I'm certain that she affects many people the same way. Thank you Miss G!
• Brian McTague, 5/2/2012 – Integrity – Nominated by Amira Pierce
  I have been working with Brian for the past semester on a collaboration between the Writing Center (where he works) and the National Scholarship Office (where I work). He has been responsive, helpful, kind and involved in all of our activities and I'm so glad we could form this alliance!
• Laura Gariepy, 5/2/2012 – Responsiveness – Nominated by Jeff Wing
  Laura has been a terrific colleague since she began at VCU three or four years ago. She is wonderfully supportive of the candidates for nationally competitive scholarships. She is also willing to help out with whatever ideas we have to encourage our candidates to more fully utilize the research support services of the library. Laura meets with individual candidates, often referring them to her colleagues who have specific subject matter expertise relevant to the candidate's proposal. At times, she takes on a more active role in advising individual students, when she feels she can help guide their research efforts. Whenever possible, Laura will join us for workshops and information sessions we request her assistance. She has even created a short powerpoint presentation--with voice over--that we can use when she is not available to join us. On top of her incredible competence and commitment to VCU's students, she always brings a positive, can-do attitude to our collaborations. It is a joy to call Laura our colleague, and we look forward to each opportunity we have to work with her.
• Diana Pauley, 5/10/2012 – Initiative – Nominated by Jennifer Elswick
  I want to thank Diana for agreeing to forego an upcoming vacation day so that our department has coverage in the front office. This sacrifice allows me to attend GEHLI which means a great deal to me. Thanks, Diana!
• Jenae Harrington, 4/19/2012 – Integrity – Nominated by Martha Harris
  Since the sudden passing of my husband, I have been going through the most difficult time in my life. Jenae has been my source of encouragement and inspiration. Even though I am considerable older than Jenae and have children older than her, she has given me the level of comfort and reassurance that are typical of older relatives and friends.
• Jennifer Gay, 5/10/2012 – Initiative – Nominated by Laurie Carter
  For the last several weeks and culminating on 5/10/12, Jennifer has independently initiated and followed through on an exhaustive search to make sure all terminal year graduate student (SoD) candidate files are complete and ready for graduation.
• Whitney McKenzie, 5/10/2012 – Responsiveness – Nominated by John Carter
  Whitney makes a work day a lot easier by being there if you need any kind of assistance. She makes sure that you have the supplies needed to complete your job/task. She is very considerate and will try to help you in any way that she can, even if it is not in her job description.
• Mary Tucker, 5/1/2012 – Responsiveness – Nominated by Christine Reid
  Mary Tucker often goes "above and beyond" the call of duty to help faculty members and students. This example of her responsiveness relates to sharing her "magic touch" with the photocopier. Our Department's photocopiers both frequently jam and break down. One evening I was alone in the office, trying to make some copies when both copiers jammed; although I thought I was doing what needed to be done to clear the jam, I couldn't get either copier to work. I went home and left notes on each machine indicating that they were both jammed. When I returned to work the next morning, both machines were working, my copies were already made for me, and Mary Tucker cheerfully offered to show me where the "hiding" jammed piece of paper had been in each machine. She didn't complain about the machines being unusable when she arrived; she just cheerfully fixed the problem and patiently showed me exactly how to avoid that problem in the future.
• Keysha Bailey, 4/26/2012 – Responsiveness – Nominated by Christine Reid
  Keysha Bailey was very responsive to requests for multiple types of information needed to file accurate performance reports for three Federal projects by working late at night, after focusing on other urgent budget matters during the day. I greatly appreciate Keysha's dedication, responsiveness, and focus on integrity in getting together the most accurate data possible to file with our reports. I appreciate her willingness to learn and find out new ways to access needed information.
• Amy Armstrong, 2/6/2012 – Respect – Nominated by Christine Reid
  Amy Armstrong is an outstanding Department Chair. This semester she met individually with each faculty member to ask what we think could be done better in the Department, and if there are any opportunities we see being missed, in advance of our visioning meeting. She showed profound respect for each opinion.
• Christopher Wagner, 4/16/2012 – Initiative – Nominated by Christine Reid
  With Amy Armstrong, Chris Wagner has worked to develop an initiative for bringing our Rehabilitation Counseling education program to an underserved area of Virginia, in Abingdon. I'm delighted that Dr. Wagner has agreed to serve as our Department's Vice Chair; we're lucky to have him working with us in this role.
• Carolyn Hawley, 5/3/2012 – Integrity – Nominated by Christine Reid
  Carolyn Hawley is an outstanding new faculty member. When asked to take the lead on an ethics workshop, she readily jumped in to prepare and deliver an excellent interactive presentation. She not only speaks authoritatively about integrity; she lives it.
• Sheila Baker, 5/9/2012 – Initiative – Nominated by Takeya McLaurin
  I'm scheduled to facilitate new employee orientation on May 10, 2012. Generally, each HR Generalist is solely responsible for the preparation of assigned orientations. This mostly involves making copies and putting packets together. We have HR Interns, who usually assist with this task; however, because the semester has ended, we are currently without interns. The May 10 orientation is full which means lots of copies and packets needed to be made. Sheila, along with the other HR Generalists, took time from their heavy workloads, to help me prepare for my orientation. With all four of us copying and putting packets together, the task took 2 hours. Imagine if I had to do this alone! I didn't even ask for the help. Sheila, and the other Generalists, recognized their team mate needed help and took the initiative to pitch in and help out. Thank you! I appreciate all you do and am so lucky to be part of such a wonderful and supportive team that truly works together.
• Patricia Wallace, 5/9/2012 – Initiative – Nominated by Takeya McLaurin
  I'm scheduled to facilitate new employee orientation on May 10, 2012. Generally, each HR Generalist is solely responsible for the preparation of assigned orientations. This mostly involves making copies and putting packets together. We have HR Interns, who usually assist with this task; however, because the semester has ended, we are currently without interns. The May 10 orientation is full which means lots of copies and packets needed to be made. Patricia, along with the other HR Generalists, took time from their heavy workloads, to help me prepare for my orientation. With all four of us copying and putting packets together, the task took 2 hours. Imagine if I had to do this alone! I didn't even ask for the help. Patricia, and the other Generalists, recognized their team mate needed help and took the initiative to pitch in and help out. Thank you! I appreciate all you do and am so lucky to be part of such a wonderful and supportive team that truly works together.
• Allison Wetterhahn, 5/9/2012 – Initiative – Nominated by Takeya McLaurin
  I'm scheduled to facilitate new employee orientation on May 10, 2012. Generally, each HR Generalist is solely responsible for the preparation of assigned orientations. This mostly involves making copies and putting packets together. We have HR Interns, who usually assist with this task; however, because the semester has ended, we are currently without interns. The May 10 orientation is full which means lots of copies and packets needed to be made. Allison, along with the other HR Generalists, took time from their heavy workloads, to help me prepare for my orientation. With all four of us copying and putting packets together, the task took 2 hours. Imagine if I had to do this alone! I didn't even ask for the help. Allison, and the other Generalists, recognized their team mate needed help and took the initiative to pitch in and help out. Thank you! I appreciate all you do and am so lucky to be part of such a wonderful and supportive team that truly works together.
• Audrey Short, 5/3/2012 – Initiative – Nominated by Tina Carter
  I have the pleasure to work with Audrey through her service-learning class with the English Language Program. She does a wonderful job of preparing her students to serve in the Lobs & Lessons afterschool program. The students prepare and teach a series of cultural life skills lessons, as well as assist with homework and tennis instruction. Audrey is an excellent community partner and communicator, and is quick to modify a lesson or schedule based on the needs or challenges of our youth. I look forward to our on-going partnership and the cultural diversity her students bring to our youth and program.
• Sarah Beth Yuhasz, 5/8/2012 – Integrity – Nominated by Kristen Conover
  Sarah Beth has consistently volunteered to take on more than a person should be expected to with the exit of key personnel in the Dean's Office, the Computer Center, and our Painting Departments. Her attention to detail and thorough follow through with fiscal responsibilities are top notch and as the year end approaches for the School of the Arts I have complete confidence that her strong work ethic and extreme competence will allow for an uneventful close to an eventful year.
• Mary Eisendrath , 4/24/2012 – Initiative – Nominated by Sarah Beth Yuhasz
  I just want to take a moment to recognize Mary Eisendrath for the work she does that is above and beyond her required duties. She has taken the reins time and again to coordinate and organize our awards ceremonies, good-bye gifts, and generally keeps the department feeling like a family, rather than a group of disparate individuals. Mary works so hard to make sure that all of our students and faculty are recognized for their hard work. I wanted to make sure she is also.
• Karen Mullins, 4/30/2012 – Respect – Nominated by Sarah Beth Yuhasz
  Karen Mullins is an excellent leader. She always shows tact and diplomacy when handling sensitive issues, and is ready to both speak up when something is wrong and praise people when things are going well. I see this most in her interactions with our student workers. She always uses a wonderfully instructive method and I can see the understanding and desire to better themselves in these students as a direct result of her interactions with them. She also is the first to recognize the hard work these students do for us and really goes above and beyond to make them feel like part of the team, not just disposable employees.
• David Puckette, 5/1/2012 – Initiative – Nominated by Nadine Wingfield
  Dave is always proactive in performing his job responsibilities. He goes above the call of duty. Not one to stand by and wait, he jumps in and lends a hand .
• Konjit Chitty, 5/2/2012 – Responsiveness – Nominated by Takeya McLaurin
  Our recruitment management system has recently undergone an upgrade. Since the system has been "live", Konjit has been so wonderful, kind, patient, and knowledgeable. When problems with the system arise, she responds quickly and accurately. I don't know what we would do without her!
• Janet Cousins, 4/25/2012 – Initiative – Nominated by Jennifer Elswick
  In the span of a month, Janet has literally transformed the receptionist position to one of excellence. Not only has she brought in plants of her own to beautify the common space, she has completely revamped the storage closet and made it much easier to use for her and her co-workers. Janet takes on new requests with enthusiasm and displays an altogether uncommon work ethic day in and day out. She demonstrates excellent customer service skills, takes initiative and is a wiz at writing procedures! In addition, she demonstrates a firm, yet caring touch with faculty and students. We want to thank Janet for her hard work, attention to detail, and respect for our processes.
• Enos "Lee" Southard, 4/18/2012 – Integrity – Nominated by Laura Gariepy
  Although I have selected today's date as the 'date of interaction,' I really wanted to comment on Lee Southard's continuously great attitude. In Lee's capacity as Facilities Coordinator, I see him often when he is delivering mail or addressing other issues around VCU Libraries. He is continually friendly, cheerful and simply brightens my day. It's as simple as that -- I look forward to seeing Lee and believe that he has a positive influence on our organizational culture. Thank you, Lee!
• Stephani Rodgers, 4/17/2012 – Responsiveness – Nominated by Laura Gariepy
  Although I've listed 4/17/12 as the "date of interaction," I wanted to acknowledge Stephani "Nia" Rodgers' flexibility and commitment to our students in general, particularly over the past month. Cabell Library's Research & Instructional Services unit recently expanded our research assistance hours from 9pm until midnight from Sunday-Thursday, and also expanded hours on Friday evenings and Saturday mornings. As we worked to cover this large increase in our hours, Nia not only worked quickly and tirelessly to rearrange the desk schedule and make sure all hours were covered, but she also stepped in to cover many of the hours herself. In many instances, she shifted her schedule to work until midnight. Her colleagues in Research and Instructional Services are grateful to her for so readily stepping up to the plate, and constantly keeping our library patrons at the forefront of her mind. Thank you, Nia!
• Schuyler Maedjaja, 3/21/2012 – Responsiveness – Nominated by Melissa Koch
  I had many updates to make to the summer schedule and Schuyler and her team (who are also wonderful) processed all the changes in record time. I am continually impressed by her hard work and positive attitude and I'm so thankful I get to work with her so closely.
• Leetah Stanley, 3/7/2012 – Responsiveness – Nominated by Cindy Andrews
  I made an error in an online donation and contacted Leetah. She immediately responded by cancelling the transaction and following up with my bank to ensure the transaction was not processed. I really appreciate her responsiveness and caring!
• Jamillah Curtis, 2/28/2012 – Responsiveness – Nominated by Jose Alcaine
  I would like to recognize and thank Jamillah for helping me with a sizable Blackboard project I have. The project involves many students enrolled in various on-line sections of the project. Jamillah's responsiveness and timely assistance made the launch of these classes a reality. Without her help and initiative it would have taken me much longer to open the courses. Jamillah may think this was just part of her work; for me it was a high level of service and response at a crucial time in the project. I really appreciate her efforts and help. Thank you.
• Lauren Katchuk, 2/27/2012 – Responsiveness – Nominated by Matthew Ruland
  I needed some assistance with recording some safety videos. Lauren was quick to get me 2 students (Cory Johnson and Amber-Lynn Taber, who were both outstanding) to assist. Lauren has also assisted me with my radio show on Monday nights on WVCW.org. The whole Student Media staff has been very cooperative and helpful with all my Crime Prevention endeavors.
• Stacie Harris , 2/3/2012 – Responsiveness – Nominated by Nicole Dailey
  In early February 2012 the Security Division learned that a current assignment was not renewing its contract. If that were to ocurr then five employees would be without work. When I advised Mrs. Harris of the situation she quickly took the initiative to help me find placement for the staff within the department. Her efforts and knowledge helped our agency secure work for very good and dependable staff members. Without her initiative the outcome may not have been as bright.
• Melvin Sexton, 2/8/2012 – Responsiveness – Nominated by Tricia Bartoo
  A female employee had her wallet stolen from a VCU Building. Mr. Sexton and his co-worker heard the call for help and observed a subject running from the building. The two gave chase and helped police with the apprehension of the suspect. Their quick response and willingness to help someone in need shows their dediciation to making VCU a better/safer place to work.
• Kevin Edwards, 2/8/2012 – Responsiveness – Nominated by Tricia Bartoo
  A VCU employee had her wallet stolen from a VCU Building. Mr. Edwards and his co-worker responded to the employee's call for help and chased the suspect. They assisted in the apprehension of the suspect. Their quick response and willingness to help a fellow VCU employee shows great dedication to making VCU a better/safer place to work.
• Ann Moorehead, 2/14/2012 – Responsiveness – Nominated by Susanne Croasdaile
  Ann took time from a task that she was beginning to make sure that I could get information before the start of the workday to improve the services I would be providing to consumers later in the day. She did it with a smile and gentle humor.
• Stephanie Hart, 2/14/2012 – Integrity – Nominated by Crystal Thomas
  Stephanie is hands down the most down-to-earth, even-keeled problem-solver. She keeps this department going. She is thorough and gets things done as one would expect but she simply does it all with the best attitude. I wonder what would happen if should she leave our little corner of VCU. While I'm certain SOMEONE would take on her role and get things done, I am extremely doubtful that anyone could take her place.
• Schuyler Maedjaja, 2/14/2012 – Integrity – Nominated by Jody Symula
  I have interactions with Schuyler throughout the academic year. She never fails to be very responsive, upbeat, helpful and all around a complete joy to work with. She is the best part of course scheduling and course maintenance forms!
• Susan M. Kelley, 2/13/2012 – Responsiveness – Nominated by Larry Walters
  I work in the Renovation Department and we have a consent need to give VCU approved contractor access to buildings that they are working on, sometimes we do not have a lot of notice ahead of the needed access. Just about every time I send over a request within five minutes Susan sends back an email saying "access granted"....this is excellent service, and I think she deserves the recognition.............It is a pleasure working with someone who performs their job at this level of service!
• Larry Walters, 2/1/2012 – Responsiveness – Nominated by Cynthia Myron
  For the past year, our department has been working with Larry on several renovation projects which require time sensitive responses and complex planning issues. Larry has always been a pleasure to deal with and has made our projects run smoothly and efficiently. He has provided us with the tools and resources to move through what could have been overwhelming processes. We are thankful for his professionalism, responsiveness and his clear and well communicated information. It is easy for us to compare our renovation processes with and without his help as projects we organized without his direction were far less efficient and more disruptive to our daily office operations.
• JoAnne Harding, 2/1/2012 – Responsiveness – Nominated by Ella Benn
  JoAnne is AWESOME. Always willing to lend a helping hand to the VCU community. Provides excellent customer service. She is, JoAnne on the spot and very much appreciated.
• Ella Benn, 2/1/2012 – Responsiveness – Nominated by JoAnne Harding
  Great responsiveness and responsibilty of work load throughout the year. Courteous attention to customers. And promptness with security issues.
• Jose Alcaine, 11/15/2011 – Responsiveness – Nominated by Cindy Kinney
  Jose is always very helpful. Grant submissions can be a high stress situation and Jose is ALWAYS helpful and often goes above and beyond to get the grant proposals submitted on time. He is always available to help with technical questions with InfoEd and other proposal submission issues.
• Sharon Banks, 2/7/2012 – Initiative – Nominated by Carol Brooks
  Sharon Banks, as the General Practice, Executive Secretary/Administrative Assistant, went out of her way to exceed our expectations of a renovated "lunch room/coffee lounge/gathering site" for our Department. Not only did she arrange for a new microwave but she set-up shelving for the coffee area, had the bookshelves painted and made that whole room more attractive. This is how she always responds to a request - she always exceeds our expectations!!! Thanks Sharon!!!
• Nathan Barnes, 1/4/2012 – Respect – Nominated by Scott Krogman
  Mr. Barnes displayed a level of respect to all trainees and the rest of his colleagues that no other Officers in Charge or Supervisors showed. This made working for him and with him an absolute pleasure.
• Joanne Harding, 1/25/2012 – Responsiveness – Nominated by Deidre Henley
  Joanne Harding ( Financial Reporting) always respectfully listens to my questions and then cheerfully continues to explain the answers until I understand. I cannot speak highly enough of Joanne Harding. She is very professional and full of integrity.
• Jessica Majkowycz, 1/11/2012 – Responsiveness – Nominated by Caitlin Bergendahl
  Jessica has been a delight to work with in her role as the Federal Work-Study Coordinator. On January 11th, 2012 she emailed out a Federal Work Study Award Tracker spreadsheet, that will help departments track their students' work-study awards, as well as a handbook and a how-to guide on using the Tracker. She has always been incredibly responsive and helpful in all of the interactions I've had with her, and she sends very clear and well-written communication to departments. I am grateful for her enthusiasm and helpfulness and for the fantastic tools she has provided to help me do my job more efficiently. She is a very valuable member of the VCU community!
• Angela Nelson, 1/11/2012 – Responsiveness – Nominated by Jordan Starbuck
  For over a year I have been trying to figure out a solution to our needs in the office of sustainability regarding an issue over purchasing. I had a meeting with another individual, who then brought me into Angela's office (unannounced to her). She (Angela) stopped what she was doing, was incredible insightful and came up with not only one solution but additional solutions if the first one didn't work. She was helpful, respectful and more then willing to take on the problem. (I have never met Angela before). Again, this was not even something she had on her radar for the day. By the end of the day, she had a solution and went above and beyond in my opinion.
• Scott Stech, 1/11/2012 – Responsiveness – Nominated by Laura Georgiadis
  The Division of Community Engagement would like to recognize Scott Stech, our Fiscal Tech, for his amazing attitude. He is always willing to give a helping hand no matter what the task. He is positive, responsive and professional. He has been a wonderful addition to the Division.
• Ashaki Anderson, 1/9/2012 – Responsiveness – Nominated by Laura Georgiadis
  I am recognizing several staff of VCU Parking who work at the Laurel Street Parking Deck. Ashaki Anderson, John Hoan, Stephen Joiner and Lee Monroe. Each morning as I wait for the gate to open so I can enter the Lauren Street Parking Deck the attendant on duty is welcoming and enthusiastic. Their excellent customer service has allowed me to start the day smiling and I feel this behavior should be commended. Thank you Ashaki, John, Lee and Stephen!
• John Hoang, 1/10/2012 – Responsiveness – Nominated by Laura Georgiadis
  I am recognizing several staff of VCU Parking who work at the Laurel Street Parking Deck. Ashaki Anderson, John Hoang, Stephen Joiner and Lee Monroe. Each morning as I wait for the gate to open so I can enter the Lauren Street Parking Deck the attendant on duty is welcoming and enthusiastic. Their excellent customer service has allowed me to start the day smiling and I feel this behavior should be commended. Thank you Ashaki, John, Lee and Stephen!
• Stephen Joiner, 1/11/2012 – Responsiveness – Nominated by Laura Georgiadis
  I am recognizing several staff of VCU Parking who work at the Laurel Street Parking Deck. Ashaki Anderson, John Hoang, Stephen Joiner and Lee Monroe. Each morning as I wait for the gate to open so I can enter the Lauren Street Parking Deck the attendant on duty is welcoming and enthusiastic. Their excellent customer service has allowed me to start the day smiling and I feel this behavior should be commended. Thank you Ashaki, John, Lee and Stephen!
• Lee Monroe, 1/6/2012 – Responsiveness – Nominated by Laura Georgiadis
  I am recognizing several staff of VCU Parking who work at the Laurel Street Parking Deck. Ashaki Anderson, John Hoang, Stephen Joiner and Lee Monroe. Each morning as I wait for the gate to open so I can enter the Lauren Street Parking Deck the attendant on duty is welcoming and enthusiastic. Their excellent customer service has allowed me to start the day smiling and I feel this behavior should be commended. Thank you Ashaki, John, Lee and Stephen!
• Cathleen Burke, 1/3/2012 – Respect – Nominated by Karen Fields
  Cathleen exhibited the utmost care and concern for me not only as a member of her staff but as an individual when I needed to be away from the office unexpectedly during my mother's sudden illness. Being treated this way by my supervisor only encourages me to contribute more to our team and is one of the reasons I chose to work at VCU and choose to remain employed here.
• Daynon Smith, 1/11/2012 – Respect – Nominated by Karen Fields
  Daynon stepped in with very little notice to teach my workshops when my mother had a heart attack. Although he was busy with his own heavy workload, Daynon acted as if helping me was no inconvenience at all. Colleagues like Daynon make the VCU HR team like family to me.
• Jim Toth, 12/22/2011 – Responsiveness – Nominated by Jim Yucha
  A security scan identified an issue that a sensitive file was exposed to internet. Jim, which on vacation, responding in a timely and professional manner, removed the identified file and associated directory from the system.
• John Fritz, 12/24/2011 – Responsiveness – Nominated by Jim Yucha
  A security scan identified a potential system vulnerability due to non-patched software. Fritz, while on vacation, both identified and installed the necessary patches to alleviated the vulnerability.
• Jonathan Cox, 12/23/2011 – Responsiveness – Nominated by Jimmy Ghaphery
  Jonathan responded quickly to help with an issue with the VCU Libraries' Digital Collections and the VCU Google Search Engine. This was on Friday morning the first day of winter break.
• Carl Purdin, 12/13/2011 – Responsiveness – Nominated by Larry Walters
  Since i have been at VCU (about 18 months) Carl has always taken time to answer my question that come up about different Architectural issues we deal with in the Renovations Department. It would be very easy for Carl to say "I am too busy" because he is, but he usually always has a minute when I drop in unexpected, Thanks Carl
• Barbara Claiborne, 12/13/2011 – Responsiveness – Nominated by Debra Hall
  Barbara's responsiveness during a payroll processing in which 2 employees would not have been paid was great, her quick response helped us to correct the situation and ensured that they received their monies on payday.
• Lydia Nichols, 12/14/2011 – Responsiveness – Nominated by Deana Villani
  I called Lydia with a question regarding Timekeeping access for an employee as he could not enter specific data into Banner but was able to go to the proper forms. Within minutes of my call, Lydia was able to decipher the issue and had the employee up and running with the proper maintenance access. Thanks, Lydia for your keen eye, quick thinking, and willingness to assist at a moment's notice!
• Molly Massey, 11/28/2011 – Responsiveness – Nominated by Sonyia Elder
  Molly goes above and beyond in her response to the needs of our clients and also to the community action team members we work with. If you ask Molly do to something..it's done, better than you ever expect. Our clients are bereaved mothers and their families, so timeliness equates to caring. Molly shows her caring and compassion by listening attentively, providing resources quickly and thoroughly and always following up to make sure the person received what they needed. It is an honor and privilege to work with her.
• Bernard Moitt, 11/9/2011 – Initiative – Nominated by Stephen Davenport
  Dr. Moitt graciously brought together a diverse group of faculty, staff and students. We all enjoyed remarkable conversation and wonderful food.
• Barbara Jackson, 11/15/2011 – Initiative – Nominated by Kimberle Jacobs
  I would award Barbara on all 4 compass points. Barbara always takes excellent care of our animal orders which are critical to our research. This was especially apparent last year when she went on vacation and we had some special requests during that time that did not get fulfilled. Barbara never fails us, always alerts us to any issues. She is incredibly responsive to any requests we make. She is just all around one of the most competent and consistently available and hardworking people that I have met at VCU.
• Dorothy Fillmore, 12/10/2011 – Initiative – Nominated by Wedy Kliewer
  Dorothy did a fantastic job organizing and executing the Psychology Department's graduation ceremony. Over 1,200 attended. The care and attention Dorothy put into the ceremony made this a memorable event for all of the graduates who attended.
• Clara Sine, 12/5/2011 – Initiative – Nominated by Jose Alcaine
  I would like to recognize Ms. Clara Sine because she is always helpful and attentive and is always willing to go the extra mile to get the job done. She always takes the initiative on projects and gets them done no matter how much work is involved. She is a great team player for Tech Transfer and the Office of Research. She is great to work with and her efforts are greatly appreciated.
• Calvin Sutton, 12/8/2011 – Responsiveness – Nominated by Blythe Proulx
  Calvin is a godsend every single day in the Wilder School. He is intelligent, polite, helpful, kind, good-natured, and works very hard to help the faculty with our everyday tasks and to make the Wilder School run smoothly. He has helped to make me feel very at home here at VCU and he goes out of his way for all of us. I do not know what we would do without him.
• Jackie Myers, 12/7/2011 – Initiative – Nominated by Deidre Henley
  I called Jackie to ask her how to fill out the Salary Reduction Agreement Form. She was extremely helpful and enlightening. There are so many issues I had not known to consider! Jackie took the time and care to explain everything to me so that I understood all of my options. If Jackie had not provided such individual attention, I would have missed out on receiving all of the available benefits.
• Lynn Welton, 11/21/2011 – Responsiveness – Nominated by Mary Boyes
  Lynn Welton is the Office Manager for the CTE but also provides support for the faculty of the University College. Several weeks ago, my daughter was very ill and I had to cancel my office hours and classes. When I called the UC to find someone to help me, Lynn was the only person who I could get on the phone. Despite the fact that Lynn handles a heavy work load that includes managing travel funds, leave, budget, etc. for over 50 faculty and staff, she cheerfully created a clear cancelation message for all of my classrooms and posted the messages immediately. This is just one small example of how Lynn works. She is quick, responsive, positive, and smart. I appreciate knowing that Lynn is here and that I can rely on her responsiveness and accuracy.
• Becky Aycock, 12/1/2011 – Responsiveness – Nominated by Jill Baedke
  This recognition is for years of support and help to the off-campus instructors - especially me! Becky and I have worked together for over 10 (?) years - and I have never met her face-to-face! Most all our correspondence has been by eMail. After teaching over thirty online course for VCU - she is still the first person I contact when I have a problem or need an answer to a question. Her responses are timely and very supportive of the special circumstances that come with dealing with students you never see and bookkeeping that is not face-to-face. She is a vital part of the off-campus online course program. Bravo!
• Sandra Brooks, 11/10/2011 – Initiative – Nominated by Alita Williams
  A co-worker left rather abruptly and I have been completing many of her assigned tasks while some of my own tasks have been falling behind. Without prompting, Ms. Sandra offered to help me complete my assignments as she had time in her day. This is an example of the great teamwork that we have in our area. I truly appreciate this gesture.
• Matthew Leake, 11/10/2011 – Initiative – Nominated by Alita Williams
  A co-worker left rather abruptly leaving myself and my supervisor to complete many of her assigned tasks. Matthew has stepped up to the plate to help in any ways possible. He has even taken the initiative to learn unfamiliar tasks in an effort to better help support the department. This is an example of the great teamwork that we have in our area. I truly appreciate his self-motivation and dedication to a job well done.
• LaToya Robinson, 11/3/2011 – Responsiveness – Nominated by Jeff Wing
  This is not really a one-time experience. LaToya provides transcripts, as requested, for VCU's national scholarship candidates. She is ALWAYS quick to respond to our requests and gracious and professional in ALL of our interations. We have worked with a series of great members of the Records & Registration staff. LaToya is the latest and is doing a terrific job of upholding the high standards that are obviously the norm in R&R. Her support for our national scholarship candidates is an important contribution to their successes. Thanks!
• Laura Gariepy, 11/10/2011 – Initiative – Nominated by Jeff Wing
  The National Scholarship Office has worked with Laura since shortly after she began in her role at Cabell Library. Laura works closely with many of the national scholarship candidates to aid them in their research efforts. She does a terrific job of connecting our candidates with other (discipline-specific) resources within VCU's libraries. The candidates regularly report that Laura is wonderful is providing assistance and support as they develop their scholarship proposals. More importantly, several of them return to consult with her multiple times during the course of the application cycle.
• Eleanor Sharp, 9/5/2011 – Initiative – Nominated by Rachel Kopelovich
  Eleanor really stepped up when I hired a new program assistant. She was incredibly responsive to training requests and really went above and beyond - She helped our new program assistant with training in Banner, even assisting in the creation of a specialized home page. She even went so far as to create videos to assist. She was available on the phone and over email until the new program assistant was up to speed.
• Brenda Jones, 11/11/2011 – Initiative – Nominated by Karen Bryant
  Mrs. Jones is a very dedicated worker who performs assigned responsibilities with a strong sense of commitment. As the Enrollment Specialist for the School of Pharmacy's Professional PharmD Program, she prepares information packets for prospective students and applicants to the school's professional program. Mrs. Jones assists the Associate Dean in welcoming these individuals by planning informal receptions to show how important they are to us and to showcase our faculty's valuable research. She also makes herself available to assist co-workers with the same strong commitment. She is a wonderful individual and can brighten your day with her infectious smile. It has been an honor working with and learning from Mrs. Jones. She is more than just an asset to the school, she is an icon in her own right. We know her accomplishments and this recognition helps give her a day in the sun to shine as brightly as she can for all of VCU to see.
• Whitney McKenzie, 11/1/2011 – Responsiveness – Nominated by John Carter
  Whitney is always on top of any project that she is given and gives it her utmost attention. She is very detailed orientated and wants her projects to have the perfection it needs. She is very cooperative and delivers any project within a very reasonable time frame.
• Jean Scott, 11/10/2011 – Responsiveness – Nominated by David Spivey
  Ms. Scott was very helpful in resolving some confusion over a "overdue" book that I believed I had returned to the library. She resolved my issue quickly and courteously. In fact, she wasn't just courteous. She was pleasant. She located the book an area responsible for assessing damage. She explained the procedure the library follows in such a situation. I was already satisfied with my service when I received a follow-up e-mail from Ms. Scott detailing additional information she gathered after I had left. Ms. Scott was one of the good things that happened to me on November 10.
• Susan Roth, 11/15/2011 – Respect – Nominated by Pamela G. Taylor
  For her sincere interest and respect for research and for her always taking the time to listen! She is an inspiration and always makes me feel valued!
• Julia Withers, 11/16/2011 – Responsiveness – Nominated by J Lee Watts
  Julia has been very helpful and assisted me with completion numerous projects in the past. Today she assisted me with setting up a project to send out email notifications on a regular schedule. Thank you for all that you do.
• Brenda Alexander, 11/11/2011 – Respect – Nominated by Michael Pierce
  For Veteran's Day, Brenda went around the office, and asked each employee if they wanted to contribute $1.00 towards lunch for the lone veteran in our workgroup. She then gave the donated small amount of money to this employee, telling him to go out and have lunch on us. It was a simple, sweet, affordable way to honor and thank this employee for his service to our country.
• Ramont Reed, 11/8/2011 – Initiative – Nominated by Jennifer Elswick
  I submitted a ticket in error to the VCU Help Desk for information regarding video conferencing. Even though the request should have gone to Media Services, ultimately, it reached Ramont Reed, technology support services, in the College of Humanities and Sciences. I do believe it would have been perfectly reasonable for Ramont to send the request back and point out the error. Instead, he contacted me to assess my needs and determine if he could help me. My command of the technical jargon was quite bad and I made several verbal blunders that would have frustrated even the most patient of people. But, true to form, Ramont was his usual patient, kind and helpful self. As a result, we were able to handle the video conferencing internally, resulting in budget savings and not having move to another location. Ramont has always demonstrated excellence in customer service, so this is not new information. But I want him to know that I/we continue to value him for his kind nature, his initiative in taking on issues (not always directly under his purview) in service to his fellow staff members, and his creative problem-solving that keeps our college running smooth. Thanks, Ramont!
• Dorothy Fillmore, 11/8/2011 – Integrity – Nominated by Jen Elswick
  Thanks to Dorothy for taking time out of her very busy schedule to assist me with an operations problem on Tuesday. Her experience and wisdom are so valuable in our department and we are lucky to have her. It is a very busy time of year for her, but she was willing and patient with my request all the same and I now have a clear way forward on my problem. Thanks, Dorothy!
• Pamela Williams, 10/26/2011 – Responsiveness – Nominated by Judy Turk
  An accreditation site visit team recommended the School of Mass Communications for re-accreditation. The successful outcome was possible because Pam coordinated the efforts of the School's staff to ensure that the self-study was complete and that on-site arrangements for the visit were efficiently made.
• Jack Schreiber, 11/3/2011 – Responsiveness – Nominated by Florence Johnson
  In August 2007 I moved into my current position in the School of Engineering and soon realized my responsibilities included several procedures I was unfamiliar with. Jack Schreiber guided me with patience and attention to detail though he was not required to do so. Where others might offer such assistance sparingly, he was genuinely determined to help me, despite his own workload, which is quite substantial as assistant to the department chair in Chemical Engineering. Jack is a true team player. He helps whenever called upon, whether it’s one of his peers, a faculty member, a student or visiting guest. He does not subscribe to the “not in my job description” category philosophy. He will as easily deliver mail as facilitate a meeting. He has a consistently superior work ethic, willingness to help both within and outside the confines of his position, and the ability to smile through it all. He has a commitment to do the right thing in the best way. Thank you, Jack.
• Debra Hall, 9/1/2011 – Respect – Nominated by Jennie Pegram
  Debbie was and is a GREAT supervisor. She is always willing to help her employees with any problems, questions and covering their work when they are out of the office. She understands that everyone makes mistakes, and doesn't "beat you up when you do". Debbie is one of the best supervisors I had in the almost 50 years of my work career. I wish her the best in all she does.
• Fonda Neal, 10/31/2011 – Initiative – Nominated by Aja Chambers
  Fonda has been providing me with guidance since I joined the department almost 3 years ago. I have looked up to her as a great source of information and a great coworker from which I have learned alot from. Her amazing work ethic and positive attitude are contagious and she should be recognized for the great work she does in our department!
• Rodney Steppe, 9/26/2011 – Initiative – Nominated by Daynon Smith
  On Monday (9/26), we received a large shipment of Health Care manuals. HR Operations representatives, Rodney Steppe and Bert Motley, saw that I needed help in relocating the materials and quickly offered to assist me – they saved the day! I really appreciate their help. Thanks guys.
• Bertram Motley, 9/26/2011 – Initiative – Nominated by Daynon Smith
  On Monday (9/26), we received a large shipment of Health Care manuals. HR Operations representatives, Rodney Steppe and Bert Motley, saw that I needed help in relocating the materials and quickly offered to assist me – they saved the day! I really appreciate their help. Thanks guys.
• Karen Fields, 10/21/2011 – Responsiveness – Nominated by Earle Draucker
  Thanks for all of your help in cleaning the Junk Room in the Basement of the Lindsey House. Could not have done it without you.
• Avian Goldsmith, 10/21/2011 – Responsiveness – Nominated by Earle Draucker
  Thanks so much for your help in cleaning up the Junk Room in the basement of the Lindsey House. You are just the best.
• Anthony Giacco, 10/21/2011 – Responsiveness – Nominated by Earle Draucker
  Thank you so much for your hard work in cleaning up the Junk Room in the Basement of the Lindsey House. You're the best
• Emma Minor, 10/18/2011 – Responsiveness – Nominated by Cindy Andrews
  Emma responded quickly to my email request for help with a Parking hang tag problem. She found a solution and ensured some great customer service. I appreciate the human touch behind a group email address and the quick response!
• Stephanye Roney, 10/18/2011 – Responsiveness – Nominated by Cindy Andrews
  Stephanye provided great customer service by ensuring that I got a new parking hang tag quickly and easily. I appreciate her efforts and responsiveness!
• Chia Chiu, 10/11/2011 – Responsiveness – Nominated by Andrea Perseghin
  Chia spent time troubleshooting a connectivity problem I was experiencing with my Center's website. Not only did he try to help me over the telephone, but also allowed me to visit his office with my laptop to troubleshoot further. He exhausted all options before suggesting I contact the service desk. Chia was very friendly and helpful and I truly appreciate all of his help!
• Lauren Wood, 10/12/2011 – Initiative – Nominated by Cindy Andrews
  Lauren took care of all of the behind the scenes details for a meeting of some higher ed schools. She coordinated parking, maps, food, and materials for a successful event. Thanks, Lauren for your initiative and responsiveness!
• Debra Hall, 10/3/2011 – Responsiveness – Nominated by Temp Temp
  Debbie quickly responded to a faculty member's inquiry, preventing confusion from growing!
• Lee Watts, 9/30/2011 – Responsiveness – Nominated by Temp Temp
  We contacted Lee this morning to discuss an issue with a particular report. Lee listened to what we needed and responded to our request by reworking the report so that it now populates with more accurate data. This will save us so much time--and it's important information to our decision-making prcess.
• Sarah Beth Yuhasz, 10/2/2011 – Responsiveness – Nominated by Temp Temp
  I regularly feel that i couldn't do my job without the support that my co-worker Sarah Beth gives me. She has a savant-like knowledge of all our processes that i cannot possibly keep straight. Sarah Beth is an invaluable resource each and every day.
• Blake MacIver, 9/29/2011 – Integrity – Nominated by Temp Temp
  Blake provides consistent, exceptional leadership and guidance not just for myself, but for the department as a whole. He sets the highest standard as both worker and supervisor. His work ethic and attitude are unmatched.
• Tiffany France, 9/28/2011 – Responsiveness – Nominated by Temp Temp
  Tiffany is the person behinds the scenes that helps so many departments get their web sites ready for launching. She provides quick, thorough, and responsive assistance. And she's very patient with us non-technical folk. Thanks, Tiffany, for helping HR go live with the new site!