Virginia Commonwealth University

Compensation and rewards

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Recent recognition awards

  • Valarie Carter, 9/19/2014 – Initiative – Nominated by Joey Noble
    Ms. Carter demonstrates superior customer service, professionalism and integrity in her daily responsibilities at VCU. She wears many hats and faces many challenges each and every day. Ms. Carter has been employed at VCU for many years and has developed an impressive list of contacts which enables her to accomplish tasks more efficiently and with better accuracy. She is a professional; she’s helpful, knowledgeable in VCU operations, and a pleasure to work with.
  • Terri Dickerson , 9/22/2014 – Responsiveness – Nominated by Guofang Wan
    Since I joined VCU and took on the supervisor role, Terri has been a great resource for me. I am impressed by her knowledge and professionalism. She always provides me with the information I need or directs me to the next right person. I especially found the checklist and directions she sends out for evaluation of employees very helpful. I took a workshop offered by HR on EWP, and found Terri's email is "a one stop shopping" for all I need to get the job done. Terri's welcoming smile adds to the services she provides. I would like to commend Terri for the wonderful job she is doing.
  • Valarie Carter, 9/19/2014 – Initiative – Nominated by Joey Noble
    Ms. Carter demonstrates superior customer service, professionalism and integrity in her daily responsibilities at VCU. She wears many hats and faces many challenges each and every day. Ms. Carter has been employed at VCU for many years and has developed an impressive list of contacts which enables her to accomplish tasks more efficiently and with better accuracy. She is a professional; she’s helpful, knowledgeable in VCU operations, and a pleasure to work with.
  • Tina Braden, 9/10/2014 – Integrity – Nominated by Jason Levy
    Tina is highly responsible and extremely knowledgeable and helpful.
  • Paige Harvey, 9/15/2014 – Responsiveness – Nominated by Kate Grant
    Paige serves as the building and facilities liaison for our department, which is outside the scope of her normal duties. In this role she has responded to many requests for assistance from faculty, staff and students to deal with issues that are disruptive. She always attends to these requests immediately and follows-up on each request, no matter how minor. She is proactive in anticipating problems and facilitating a timely resolution.
  • Nichole Haywood (Richardson), 9/16/2014 – Responsiveness – Nominated by Enid Virago
    Ms. Nichole Haywood (Richardson) has been with VCU Office of Research Subject Protection for over a decade. She consistently serves the office as needs arise such as temporarily filling a role when there is a vacancy until the office can fill the position. She acts as a resource by attending special meetings with Principal Investigators to educate them in regulatory matters. She is available and responsive as a resource to staff needs. She assists in training new regulatory staff. In other words, when a need arises she steps up without complaint and with enthusiasm to help with the research needs of the university. She is a joy to work with and an exemplary colleague.
  • Joey Noble, 9/4/2014 – Integrity – Nominated by Enid Virago
    Mr. Joey Noble has worked for VCU Virginia Institute for Psychiatric and Behavioral Genetics for five years. He was hired to do web design and tech support. He has taken on more and more responsibilities as the Institute’s needs arose. He has a particular interest in protecting research subject data and has implemented VCU policies in the department. He is also dedicated to minimizing/eliminating financial waste. This work has involved educating Institute staff and encrypting computers and portable devices. This is difficult work and he has maintained a positive and respectful work process. He is an exemplary employee.
  • Benjamin Henley, 9/2/2014 – Integrity – Nominated by Bobbijo Jackson
    Over the Labor Day weekend, Ben was involved in an accident while riding his bike. He broke his collarbone and sustained other injuries. In pain, he still came to work on the Tuesday following the holiday and did his job as best he could. Even though he is still in pain, he has not missed a day since. It is really nice to have such a dedicated employee we can count on no matter what happens. Awesome job, Ben!
  • India Urbach, 8/1/2014 – Responsiveness – Nominated by Evelyn Bradshaw
    Throughout August and September, it was necessary for me to call on India to ask questions about various issues including new hire procedures and payroll. India is ALWAYS patient and willing to help in any way possible. She has a calm demeanor, great sense of humor, and is simply a very nice person on all levels. I have been at VCU for almost four years and my experience in asking colleagues for assistance is not a particularly positive one. India is the exception. Our division is lucky to have her on staff. Thank you India!
  • Pamela Radwani, 8/21/2014 – Responsiveness – Nominated by Daryl King
    Pamela takes on a lot of responsibilities. It is an honor working with her in the different areas that I interact with her. Her nomination for "Responsiveness" is because of her attitude -- the way she addresses her work.
  • Samantha Anderson, 8/25/2014 – Responsiveness – Nominated by Leshera Harris
    Thank you for assisting CSCC with the GTA process.
  • Jackie Maroney, 9/11/2014 – Responsiveness – Nominated by Sarah Everette
    Since my arrival at VCU, Jackie has been a wonderful source of information and support. If ever she does not know the answer to a question I've had, she has promptly gotten me in touch with someone who can answer. Jackie's responsiveness and professionalism are admirable, but her welcoming personality and her eagerness to assist whenever needed have been what I have most appreciated.
  • Melissa Abell, 9/12/2014 – Responsiveness – Nominated by Sarah Everette
    My supervisor went on maternity leave shortly after I began working at the university, and having Melissa to turn to for guidance as I familiarize myself with my position has been a true gift. She is always quick to respond when I have questions and willing to explain the various policies and procedures of the school. I really don't know what I would have done without her for the last couple months! I am very grateful for our working relationship thus far, and I look forward to continuing to work with her in the future.
  • Diane Bowman, 9/3/2014 – Respect – Nominated by Sandra Mazzoli Edgell
    Simply put, Diane is amazing. She is always helpful when I call or email and, as busy as she is, she takes the time to assist me with my questions as if I were the only one "in the room." Two weeks ago, she helped me ensure grade changes submitted in late August were processed in time for summer graduation. Additionally, the students she assists with late adds have told me on several occasions how helpful she is when registering them for courses. She is professional, courteous, knowledgeable and an invaluable asset to VCU!
  • Dawn FieldsCrichlow, 9/2/2014 – Responsiveness – Nominated by Sandra Mazzoli Edgell
    Dawn is and has always been extremely helpful when it comes to assisting me with policy and procedures. Today she went above and beyond when she immediately processed the needed paperwork to ensure one of our students could graduate and retain employment. Dawn is an invaluable asset to the VCU Graduate School!
  • Jacqueline Maroney, 8/19/2014 – Initiative – Nominated by Kelly Severo
    Jackie is one of the most important people involved in the VCU School of Social Work's MSW program. From beautifully organizing the two-day MSW Orientation each fall, supporting the MSW Program Director, processing graduation applications and countless other extremely important jobs, Jackie keeps the MSW program running smoothly. She is reliable, professional, responsible and a joy to work with every day. The MSW program is extremely lucky to have her!
  • Sarah Everette, 8/19/2014 – Respect – Nominated by Kelly Severo
    Sarah came to the VCU School of Social Work program a few months ago. Right away, Sarah was supportive, kind, easy going, professional and responsible. She has provided the MSW program with fresh, new insights on providing student services. She jumped right in to working with a large caseload of MSW students and has been nothing short of wonderful to work with.
  • Kelly Severo, 8/27/2014 – Initiative – Nominated by Sarah Everette
    Since my predecessor left, Kelly had to take on the job of two people in advising all the MSW students in the School of Social Work. When I arrived in June, Kelly was still covering what would become my caseload as she helped to train me and ease me into my new position. In spite of my many questions throughout the process, Kelly has always been positive, helpful, and responsive. I feel like I won the lottery by having her as my co-worker!
  • Stephanie Odera, 8/27/2014 – Responsiveness – Nominated by Sarah Everette
    Stephanie has been incredibly helpful to me since my arrival at VCU 3 months ago. We frequently work together as she finds field placements for my MSW advisees - some at the very last minute. No matter how short of notice she has been given, Stephanie has been quick to respond and do her best to help students find an appropriate social work field experience. I don't know how she always comes through, but I am very thankful for her knowledge and professionalism!
  • Sarah Warfield, 8/22/2014 – Initiative – Nominated by Emily Ferlis
    Sarah Warfield has shown thoughtful planning and impressive initiative in the development of a Community of Practice for the English Language Program. She has exhibited dedication, perseverance, and great collaborative ability throughout the project. I would like to recognize Sarah for her commitment, initiative, and strategic thinking.
  • Sarah Everette, 8/19/2014 – Integrity – Nominated by Jackie Maroney
    Sarah has recently joined the MSW program as an academic advisor. She had to jump right into advising and orientation while her supervisor was on maternity leave. She has done a wonderful job finding her way in the program, interacting with students and asking questions when needed. She recently assisted in the MSW orientation for new students speaking about the Office of Student Success, checking in students and also speaking at the MSW and BSW Adjunct Orientation about the Office of Student Success. I am looking forward to working with her in the upcoming academic year.
  • Daniel Jason, 8/5/2014 – Responsiveness – Nominated by Laurie Carter
    I inquired to Daniel several weeks ago about my flexible spending. He researched for me and found out that it did not go through. He helped me through the process with the state and was responsive throughout every step and proactively communicated with me to keep me updated. Never once did I have to reach out to Daniel for information. Daniel is an example of how customer service and professionalism should be handled here at VCU. Daniel is this way every time I work with him.
  • John Venuti, 7/16/2014 – Respect – Nominated by Stephen Davenport
    A few weeks ago I was walking on West Grace Street with a colleague. I noticed Chief Venuti, who was also walking on the sidewalk, stop and pick up a piece of trash. His small gesture demonstrated the respect he has for VCU and served as a model for others who may have witnessed his actions.
  • Marisa Cosco, 7/28/2014 – Responsiveness – Nominated by Terisa Smith
    Thank you for making yourself available to help the CLC move 2 pallets of supplies from the curb to the 2nd floor. We couldn't have done it without you!!
  • Erin Carr, 7/28/2014 – Responsiveness – Nominated by Terisa Smith
    Thank you for making yourself available to help the CLC move 2 pallets of supplies from the curb to the 2nd floor. We couldn't have done it without you!!
  • Bryan Royal, 7/28/2014 – Responsiveness – Nominated by Terisa Smith
    Thank you for making yourself available to help the CLC move 2 pallets of supplies from the curb to the 2nd floor. We couldn't have done it without you!!
  • Buddy Weston, 7/15/2014 – Respect – Nominated by Jamie Ferguson
    Buddy has been a real joy to work with. He always greets his coworkers with a smile and a helping hand. His willingness to help with any task, big or small, makes life so much easier. Buddy is an asset to VCU and VCU SON!
  • Lauren Mortensen, 6/27/2014 – Responsiveness – Nominated by Adam Crowe
    Lauren provided a prompt and excellent response to a benefits problem that occurred for me. She took extra time to evaluate my issue and find a solution. I very much appreciate her quick and efficient help.
  • Carletta Wilson, 6/25/2014 – Initiative – Nominated by Isac Crouch
    Each time I ask Carletta a question she has the answer. Not only does she know the answer, but she always answers my questions with a smile. Carletta is an asset to VCU and more specifically VCU Athletics. Thank you, Carletta! You have the ability to make the most complicated situations seem simple.
  • Angela Flagg, 6/24/2014 – Responsiveness – Nominated by Fonda Neal
    Angela provided an extremely quick response to a task that she received which had a very urgent turnaround time on it. She responded to the request for information, requiring her to review content for accuracy and other proper communication components to be posted to the School's website, while she was in the midst of a very important meeting. I appreciate Angela's flexibility and quick attention which allowed me to complete my assignment by the deadline.
  • Fai Howard, 6/13/2014 – Responsiveness – Nominated by Amy Rostan
    On this particular date, Fai assisted me with a tough situation involving a student who was unfortunately ineligible to graduate. However, the above situation is one of many in which Fai goes above and beyond to help a colleague out. She is always willing to assist in any way she can and tirelessly advocates for not only her colleagues, but the entire advising profession. One of my favorite qualities of Fai is her calm demeanor. She is thorough, logical, and a wonderful sounding board to bounce ideas and scenarios off of. Fai is always smiling and is truly a wonderful addition to the VCU family.
  • Shira Schieken, 6/12/2014 – Responsiveness – Nominated by Cheryl Rocha
    Shira is very responsive to any request I send her and offers guidance when needed. I can always count on receiving a reply or call when I reach out with a question or request.
  • Kathleen Bush, 6/11/2014 – Responsiveness – Nominated by Regina Largent
    Kathleen is an expert in finance banner and the workings of the financial systems. When I ran into a problem trying to balance accounts, I called her. She stopped what she was doing and tried to assist me over the phone. When I sounded uncertain, she took time to come to my office to assist me. Kathleen is friendly, knowledgeable, responsive and pleasant, and a great CPA!
  • Carolyn Patterson, 6/4/2014 – Responsiveness – Nominated by Jean Thomas-Banks
    Carolyn and I interact intermittently throughout each week, but her willingness to assist you and promptly reply to request, conduct inquiry into making specific items and services available to the Wilder School are to be commended.
  • Marquita Aguilar, 5/26/2014 – Initiative – Nominated by Reena Jadav
    Marquita is such a responsible, respectful, and professional employee. She really "makes it real." Whether it be following through on tasks that need to get done, researching information to better the department, lending a helping hand to anyone that may need it, or just providing words of encouragement to her colleagues on any given day, she really does makes it happen. I aspire to be as courteous, diligent, and dedicated on a daily basis.
  • Tedra Baskerville, 6/4/2014 – Initiative – Nominated by Sam Mitchell
    Tedra is charged with faculty recruitment at the School of Nursing and this entails scheduling multi-day candidate interviews, including presentations, meetings, building tours and more. During the tours and meetings I see Tedra and our guests throughout the building and Tedra is ALWAYS so pleasant and courteous. I can immediately see the rapport she has developed with the visiting candidates. Tedra's initiative to ensure well planned schedules in a friendly atmosphere creates a pleasant experience for visitors and presents the warm and welcoming environment we want all who visit the School of Nursing to experience. Tedra is a great asset to the SON family!
  • Valarie Carter, 6/1/2014 – Integrity – Nominated by Mary Simmons
    Valarie takes pride in her work and completing any task before her. She would take the opportunity to assist you before you know that you need her. Valarie makes sure all things are done in order as it should be and makes sure you understand the university policy. It has been a pleasure being on the same team with an extraordinary person of integrity.
  • Rena McCutchen-Edwards, 6/2/2014 – Respect – Nominated by Mary Simmons
    Rena is a respectful colleague as she treats everyone with kindness. I have seen situations turn sour and she turn things around to meet the department goals. Rena is a colleague of high standards, focused, dedicated and gets the job done. It is an honor and joy to work with Rena and to be on the same team.
  • Colleen Bishop, 5/16/2014 – Integrity – Nominated by Jana Avery
    I'd like to recognize Colleen Bishop for always maintaining a high level of integrity by standing up for what she knows is right for her team and for the university. Selecting a specific date is difficult because she consistently displays such a high level of commitment and work ethic. She always supports me and my teammates in every way--providing guidance and advice, working side-by-side with us during upgrades, issues, or whatever the latest challenge may be.
  • Suzanne Havasy, 6/10/2014 – Initiative – Nominated by Dolores Clement
    Suzanne is always friendly and helpful. She thinks ahead and takes initiative to ensure that events are well planned in advance. Today when returning from leave she had already begun orientation of new student workers when I arrived!
  • Sherrie Washington, 6/9/2014 – Responsiveness – Nominated by Jeannette Porter
    I called the Human Research Office in a panic yesterday, looking for someone who could answer a lot of IRB questions in a hurry. Ms. Washington did not take a message or refer me to a web page first; she immediately and pleasantly found an IRB staffer who was able to answer every question.
  • Elicia Preslan, 6/9/2014 – Responsiveness – Nominated by Jeannette Porter
    I called the IRB in a panic looking for someone who could answer a lot of IRB questions in a hurry. Elicia Preslan dropped what she was doing to travel from the MCV campus to Monroe Park and sat with me for 3 hours to make sure my IRB submission was complete and correct. And, she was pleasant and expert.
  • Sharon Glenn, 5/22/2014 – Initiative – Nominated by Alison Crehore
    It’s not often that you come across a generous colleague like Sharon Glenn. I have had the pleasure of working with Sharon for one and one half years at the School of Nursing collaborating and coordinating efforts of the Office of Academic Programs and the Department of Adult Health. I am particularly impressed by Sharon’s unwavering dedication to assist staff and faculty no matter her workload and I have witnessed Sharon go above and beyond to assist colleagues in times of need. On numerous occasions, Sharon has been willing to lend me a helping hand whether to answer a question or help with a task. Sharon’s strong work ethic, initiative, and adaptability make her a valuable asset to the School of Nursing. I am very appreciative of her collegiality. Thank you, Sharon, for making the office a better place to work!!
  • Shane Conner, 6/4/2014 – Initiative – Nominated by Isac Crouch
    I called Shane out of the blue today with questions regarding setting up a scan to file share option for a Ricoh MFP. Not only did Shane provide me with the information I needed, he took initiative and offered to set up a solution for me on the spot. Thank you, Shane Conner.
  • Diane Bentley, 5/14/2014 – Respect – Nominated by Gail Bartee Canter
    On the few occasions that I've had the pleasure to work with Diane, she always finds a way to show her appreciation. Her respectful demeanor stands out and her kindness leaves behind a room of smiles.
  • Kevin Jones, 5/12/2014 – Responsiveness – Nominated by Audrey Michael
    I would like to recognize Kevin Jones, IT Executive Aux Support, for his outstanding responsiveness to my software issues, laptop, etc., I have had to call on Kevin numerous times in the past, sometimes two or three times in one day and each and every time I have had to contact him for his support he has been "Johnny on the Spot". He has resolved my software and IT issues in a matter of minutes which has enabled me to meet my work expectations and deadlines. I am grateful for Kevin's responsiveness and his work ethics.
  • Curt Erwin, 4/14/2014 – Respect – Nominated by Christina Marino
    Dr. Curtis Erwin has the utmost respect for his staff. Having worked with him over the last year, it is very apparent that he has strong ethical standards, integrity and respectfulness. Dr. Erwin is going through the strategic planning process for Residential Life and Housing and has done so with great respect for the rest of the campus community. He truly understands the impact of Residential Life & Housing on the other campus departments from parking to dining and the provosts office. He truly values the input from the campus partners as he tries to determine the best course of action for Residential Life and Housing. Dr. Erwin has been very conscious of involvement from the campus community and ensures that there is representation from all the necessary departments and has truly made the strategic planning process collaborative.
  • Taron James, 4/14/2014 – Responsiveness – Nominated by R. Neil Miller
    The budget office recently had an HP printer go down due to a bad printer head. This component proved to be costly to replace and failed only five months after the warranty expired. Mr. James was able to recommend and advise us, in the budget office, as to HP's upgrade program, which saved us considerable dollars, allowed us to purchase a new combination color printer, fax and scanner and further allowed us with the savings to pursue an additional year's (now two-year) warranty, to avoid the problem again. So, this demonstrated that beyond Mr. James day-to-day assistance that he is thoughtful, a good problem solver and responsive. This is only one positive interaction that Mr. James should be recognized for.
  • (Norma) Jean Scott, 4/21/2014 – Responsiveness – Nominated by RIVKA SWENSON
    I am an assistant professor of English, tenure-line, and I would like to recognize Jean Scott, Information Associate/Patron Accounts Team Manager, Information Services, Cabell Library. Ms. Scott is exemplary in helping faculty complete their research, which makes her an invaluable member of VCU with its Carnegie-ranked "research 1" status as a research university. I found myself in a bind because all my books came due (with no more options for renewal) right at a time when I was coming up for tenure (i.e., this spring) and I was completely overwhelmed working on revisions to my book manuscript. It would have been extremely onerous for me to bring them all in physically to have them checked out again. Jean Scott went out of her way to help me. She manually re-checked in, remotely, all 102 of my items and checked them out again, one by one, working from a spreadsheet, laboriously copying and pasting all of the numbers online. This wonderfully responsive action on her part saved me a lot of time and even physical effort and I greatly appreciate her willingness to do this for a faculty member in need. I hope she will be recognized for this action, which she did without my urging. A research university is only as good as its research faculty, and we can only be as good as the librarians who facilitate our ability to do the work we are contractually required to do. Sincerely, Rivka Swenson Assistant Professor Department of English
  • Jackie Glover, 5/9/2014 – Responsiveness – Nominated by Sylvestine Branch
    I would like to commend Jackie for her initiative to go farther when employees are engaged in problem areas and need help. Every department speaks a different language when it comes to explaining work procedures and sometimes it takes a little more for someone not associated with their language to follow the process. After trying to manage a situation that several people had checked on, we finally met Jackie. She went that extra step, took the time to make sure we were following the correct procedure and walked us through what we needed. In 10 minutes or less the work was done and corrections were made. I would like to thank her on behalf of the people who had tried to handle this situation.
  • Amber Shaffer, 4/17/2014 – Initiative – Nominated by Emily Ferlis
    Amber Shaffer is new to her position but has been so helpful and responsive to my office with our tech issues. She has responded to multiple tech-related requests in an efficient and professional manner. She prioritizes the issues and reacts quickly and effectively. She has been such a huge help!
  • Fonda Neal, 4/11/2014 – Responsiveness – Nominated by Terisa Smith
    Fonda provided a very quick response to information requested by me that aided in the timely completion of my task.
  • Bethany Barefoot, 4/11/2014 – Responsiveness – Nominated by Terisa Smith
    Bethany provided a very quick response to information requested by me that aided in the timely completion of my task.
  • LaToya Davis, 4/11/2014 – Responsiveness – Nominated by Terisa Smith
    LaToya provided a very quick response to information requested by me that aided in the timely completion of my task.
  • Marisa Cosco Taylor, 4/11/2014 – Responsiveness – Nominated by Terisa Smith
    Marisa provided a very quick response to information requested by me that aided in the timely completion of my task.
  • Curt Blankenship, 4/9/2014 – Responsiveness – Nominated by Linda Johnston
    Curt Blankenship has been a long-time employee of the Department of Music. His role as Concert Hall Manager/Recording Engineer/Facilities Coordinator and other duties do not begin to describe his value to VCU Music and to the university. He should actually be nominated in each category. He has to deal with many departments and schools and always does so in an incredibly efficient and timely manner. He always does above and beyond what is necessary and is pleasant to everyone in the process. Just yesterday, he had to do a massive setup configuration for a concert last night and as usual, it was done perfectly and on time. He takes on additional tasks and always does them well! He is a class act and represents the VCU community in a superb manner.
  • Barbara Robinson, 3/28/2014 – Responsiveness – Nominated by Susan Kelley
    Barbara assisted me with a complicated transition of generic email accounts and Remedy support groups due to a personnel transfer in my department. Barbara guided me through the process and made the changes quickly and effectively so that the transition was completely seamless for our customers.
  • Sue McGinnis, 3/26/2014 – Initiative – Nominated by Sam Mitchell
    Sue is always willing to provide assistance whenever possible. She never hesitates to ask "what can I do to help" but most of the time she knows exactly what to do and jumps right in. In this recent instance, Sue took initiative in assisting me in setting up for the school’s monthly meeting by loading presentations, willingly accepting presentations form participants (even though it is not her responsibility), as well as providing technical assistance throughout the meeting allowing me to focus on taking minutes. I appreciate Sue’s initiative to help as well as the high level of customer service and responsiveness she always displays.
  • Austen Gouldman, 3/19/2014 – Responsiveness – Nominated by Joy Rush
    Austen Gouldman goes above and beyond the call of duty. As the graduate recruiter, I often get requests from prospective students for the School of Business and he always makes time in his busy schedule to assist in any way possible. Specifically, I had a last minute group tour to reschedule and Austen took time to join us and answer student questions - he is a great person to work with and always has a positive attitude.
  • Kayla Watts, 3/20/2014 – Initiative – Nominated by Terisa Smith
    Kayla was nominated to serve as secretary of the Staff Assembly for the 2014-2015 year, but has already taken on the responsibilities of the position as it is currently vacant. She has gone above and beyond the call of duty helping me to distribute staff surveys in an effort to complete one of the SON Initiatives for our Quest for Distinction.
  • Samantha Mitchell-Dix, 3/20/2014 – Responsiveness – Nominated by Terisa Smith
    Samantha assisted me with initial revisions to the Staff Assembly award criteria and bylaws. She is very helpful, a great sounding board and she always adds a impressive perspective to any project. Sam is always willing to lend a hand and for that I am thankful and couldn't do what I do without her help.
  • Terry Leonard, 2/3/2014 – Responsiveness – Nominated by Victoria Mallonee
    I am recognizing Terry Leonard not for just a single date of service but for many. He has been vital to the success of the new Content Management System TerminalFour. Terry's responsiveness to resolve my issues with TerminalFour when it comes to the server he manages, Pubapps has been outstanding. Not only has he helped me but he has helped other departments restore data, setup intranet sites, password protect areas and also assist other departments who use IIS servers and want to use TerminalFour. No matter what the task, Terry has helped without complaint or delay in getting my issues resolved and for that he deserves to be recognized.
  • Jamie Holcomb, 3/20/2014 – Responsiveness – Nominated by Anne Brooks
    The dates of Jamie's services are every time we need assistance. She is professional, ready and willing to help and if it is out of the scope of her duties, she assists in directing the person calling to the correct person. Since moving into this position she has demonstrated a desire to always be available and responses promptly to voice messages and email correspondence. She is an example of the high standard that makes VCU proud.
  • Jessica Cheatham, 3/20/2014 – Responsiveness – Nominated by Anne Brooks
    Jessica is always courtesy, professional and a diligent lady who always goes the extra mile and makes every effort to help resolve or redirect the caller to the right person to resolve all requests. She always has a telephone smile that comes through the phone and returns both emails and phone calls promptly. I have worked with Jessica for many years and wanted her to know that it is an honor to work with someone who is so dedicated to her position and VCU.
  • Isac Crouch, 3/14/2014 – Integrity – Nominated by Danise Harmon
    Isac is a newly and very welcomed support to the Center for Sport Leadership. He is very helpful and assures that he provides the best service to his customers. Isac is great with communicating the process and with follow-up. We are fortunate to have him on board.
  • Melissa Tyler, 3/11/2014 – Responsiveness – Nominated by Danise Harmon
    Melissa is very helpful and provides the essential feedback in resolving issues related to graduate school funding. Each time I call her, she takes the time to explain the process and timeline. Melissa thank you, I appreciate your knowledge and willingness to be so helpful.
  • Susan M Kelley, 12/18/2013 – Initiative – Nominated by Priscilla Clayborne
    Susan as always thank you for going the extra mile. Susan is a very helpful and conscientious person. She is efficient and quick with her responses. She is super.
  • Sarah Young, 2/27/2014 – Responsiveness – Nominated by Ashley Brown
    Sarah is a wonderful colleague to have at VCU. Her quick responses to my inquiries on a weekly (and sometimes daily) basis continue to help my office in its goal to provide exceptional customer service to VCU's prospective applicants, current students, and other members of the VCU community. Sarah brings a refreshingly positive attitude to VCU, and her work and interaction with other offices across campus contributes magnificently to VCU's core mission. Thank you for all of your work and dedication, Sarah!
  • Barbara Judy, 2/24/2014 – Responsiveness – Nominated by Pam Wiegardt
    Barbary Judy is incredibly helpful. Each time I call her, she takes all the time I need to answer my question(s). She always treats me like she did today when I called for an explanation of an issue on a students' degree works - like I am the only person who matters today. As busy as she is, she never rushes me, provides a detailed explanation to my question, and makes sure I understand before concluding the call. She always makes me feel like my question is important, even though I often think I should already know the answer. She is so thorough that today I learned two additional important things related to my question - that I never would have thought to ask. Always quick to give credit to her staff, she sets the example, as her staff treats me the same way. Thanks, Barbara. I appreciate your skill, knowledge and willingness to be so helpful.
  • Edith Allin, 2/21/2014 – Initiative – Nominated by Joann Williams
    Edith has been a jolt of energy and a driving force not only for me but for our department since she took on the position of Service Manager in the Department of Chemistry a little under two years ago. She is kind, has a great sense of humor and is always for looking for ways to implement efficiency within our department. She is dedicated to the success of our department and that helps us to achieve our ultimate goal to be the best we can. She is wonderful and supportive, and I am thankful she is a member of our team.
  • Chuck Creasy, 2/19/2014 – Initiative – Nominated by Adam Crowe
    As a new member of the Public Safety team, Chuck took the initiative to meet with me to understand my area's specific needs and begin to plan on how to address them in an efficient and effective manner. His initiative and responsiveness should be acknowledged as an excellent example for the VCU community.
  • Christine Tanner-Walker, 11/18/2013 – Responsiveness – Nominated by Joann Williams
    Christine is a dedicated individual that works with others to insure departments are getting proper instructions. She assisted our department with a rather tedious budget reallocation. She is wonderful at explaining procedures, walking you through the steps, and the end result is... her actions will make sure the process is completed.
  • Theresa Cry, 2/11/2014 – Responsiveness – Nominated by Kim Flournoy DiJoseph
    This is but only one example of Theresa's incredible and refreshing dedication to responsiveness and follow through both with fellow colleagues and students. She is a welcomed support to ensuring our students' success.
  • Greg Felton, 2/19/2014 – Responsiveness – Nominated by Tito Luna
    Officer Felton handles external relations for VCU Police. I work closely with him on issues that affect VCU's surrounding neighborhoods. Officer Felton has been recognized repeatedly at neighborhood association meetings and via email for his timely responsiveness to resident complaints. He confronts issues immediately and in person, and shows a great deal of respect and diplomacy. He deserves official recognition for his tireless service!
  • Carolyn Patterson, 1/28/2014 – Responsiveness – Nominated by James Keck
    Just one more example of Carolyn's responsiveness. She sat with me to pay a registration fee for a conference. She at first was not successful, but through her own initiative she immediately resolved the issue and was able to complete the registration.
  • J. Adam Craig, 2/19/2014 – Initiative – Nominated by Dan Han
    Adam went above and beyond his duties to help us troubleshoot a connectivity issue. He not only was timely in his correspondence, but he also made sure that he followed the problem all the way through.
  • Norma Briggs, 2/1/2014 – Integrity – Nominated by Iswarya Ramachandran
    Honestly Miss Norma has been so kind and helpful since my first open house at VCU as a prospective student. I am now a Junior and Miss Norma has always been there to help me and many of my peers numerous times. She is like the mother of the BME department.
  • June Jones, 2/14/2014 – Responsiveness – Nominated by Karen Williams
    Ms. Jones is the Educational Specialist in the Student Services Center in the School of Education. She has been responsive to my questions not just for this day, but on each and every occasion I need a question answered about the Teacher Preparation Program. When I ask a particular question, she takes the time and provide me with updates on program changes allowing me to stay more informed in my role as staff. I fully agree with her student advisees that say Ms. Jones is very engaging as she dispenses information and advice beyond the advisee's career as a student, and in my case, as a staff member.
  • Michael Jones, 2/10/2014 – Responsiveness – Nominated by Edward Howard
    Mike has always been incredibly willing to help over the years with the many complex requests that come from my office. This most recent request required a lot of work and time. Mike was very quick to respond and very thorough with the data he sent. I'm exceptionally grateful for his constant willingness to help, and the fast and professional way he always approaches my requests.
  • Barbara Judy, 2/14/2014 – Initiative – Nominated by Ananda Newmark
    Barbara and her entire staff have done an amazing job with DegreeWOrks. They have gone out of their way to assist the Bachelor of Social Work program in customizing our view of DegreeWorks in such a way that makes academic advising and the graduation application check accurate, effective, and streamlined. This has made our job much, much easier to provide students with accurate degree completion information and to confirm student's degree/graduation status. The Degree Audit team has also done a great job of improving the way that course substitutions and waivers are done by creating a google form. This not only makes it easy to locate the required form but also expedites the time that this information is reflected in DegreeWorks. Kudos to: Kristin, Ben, Adam, and Judy!!!
  • Kristin Smith, 2/10/2014 – Initiative – Nominated by Ananda Newmark
    Kristin and the entire DegreeWorks Team has made our approach to academic advising and the graduation application verification process amazingly effective. DegreeWorks is an integral part of our advising process by providing our advisors and students accurate information. It has allowed our students to utilize the course planning option effectively and our advisors the ability to keep up to date notes on their activities with their students. Kristin is always quick to respond to my inquiries and very creative in solving the issues that I am experiencing. She has gone out of her way to make our use of DegreeWorks to be effective as possible and has helped customized our use of the system. Kudos!
  • Ben Kimball, 1/29/2014 – Initiative – Nominated by Anadna Newmark
    Ben and the entire DegreeWorks Team has made our approach to academic advising and the graduation application verification process amazingly effective. DegreeWorks is an integral part of our advising process by providing our advisors and students accurate information. It has allowed our students to utilize the course planning option effectively and our advisors the ability to keep up to date notes on their activities with their students. Ben is always quick to process our substitution waivers which makes our use of DegreeWorks an amazing effective tool to confirm BSW graduation applications.
  • Adam Eddy, 2/12/2014 – Initiative – Nominated by Ananda Newmark
    Adam and the entire DegreeWorks Team has made our approach to academic advising and the graduation application verification process amazingly effective. DegreeWorks is an integral part of our advising process by providing our advisors and students accurate information. It has allowed our students to utilize the course planning option effectively and our advisors the ability to keep up to date notes on their activities with their students. Adam realized that there was a better way to process substitution waivers, which many of our transfer students have with their credits from other institutions. As soon as VCU adopted the Google Cloud platform, Adam got to work and created a Google Form to replace the paper form that often took many days… sometimes more than a week to process. He created a system for checks and authorized signature to make the process amazingly fast…. usually less than one day to process a request. In fact, I contacted Adam to inquire how he had set up the Google Form and utilized his ideas to create my own internal forms to process student override requests. What a great team of dedicated professionals! I am very happy to work with Adam, Barbara, Kristin, and Ben!
  • Kelly Winn, 2/12/2014 – Responsiveness – Nominated by Joan Rhodes
    Kelly was extremely supportive when I had an immediate need for paperwork to be completed on behalf of my doctoral student. Her support was clearly above and beyond the call of duty!
  • Sandra Edgell, 2/12/2014 – Initiative – Nominated by Joan Rhodes
    Sandra is always helpful, but this week she has gone beyond the call of duty as she supported my student in resolving an enrollment and grade issue. Sandra jumped in, assessed the situation and contacted the relevant parties. She provided direction in finding the appropriate forms for completing the necessary tasks. Without her support the situation would have taken weeks to resolve.
  • Henry Clark, 2/12/2014 – Responsiveness – Nominated by Joan Rhodes
    Dr. Clark always has an open door for faculty, but I really valued his willingness to assist me in resolving a student issue yesterday! His responsiveness on such short notice was essential and sincerely appreciated!
  • Dawn Fields Chrichlow, 2/12/2014 – Responsiveness – Nominated by Joan Rhodes
    Dawn offered excellent service by phone and email to help in resolving a grading issue. Her support was essential for a positive outcome!
  • Tabatha Dunlap, 10/7/2013 – Responsiveness – Nominated by Anne Brooks
    Dates of her assistance are numerous. There is no one date because Tabatha always has a smile whether on the phone or in person and she has on numerous occasions gone out of her way to assist and help answer and provide needed information. Her assistance has been invaluable. I just want her to know how much her help is appreciated. Tabatha is a dedicated VCU employee who does an excellent job at displaying the core values of this university.
  • Melyatta Powers, 12/4/2013 – Responsiveness – Nominated by Anne Brooks
    Melyatta has on numerous occasions taken the time to forward me vital records which I needed to complete some of my work and she has also taken the time to help and explain when questions arise over and above. She is a dedicated and valuable asset to this university with her vast knowledge that she is always willing to share when the need arises and I very much appreciate the help she has given me.
  • Grace Manno, 1/31/2014 – Responsiveness – Nominated by Anne Brooks
    Grace is always willing to assist and has been invaluable in the past helping our office to complete shipping requests and then to teach us how to complete the forms and go back into the system and pull needed billing information. Thank you Grace you are a valuable resource and I appreciate the time you have taken to help me.
  • Phyllis Dennis, 9/11/2013 – Initiative – Nominated by Debbie Cadet
    “People don't care how much you know until they know how much you care.” That is the motto of Phyllis Dennis, Insurance Coordinator for the VCU Massey Cancer Center. A recent great example of her excellent customer service involved a patient who had been given Phyllis’ name for assistance. This individual would be undergoing a major medical procedure at the VCU Medical Center and was concerned that it would incur an enormous bill. Phyllis investigated the situation and was able to confirm that the procedure was covered by insurance. Phyllis returned the call quickly as it was a Friday and she didn't want the individual to worry over the weekend.
  • Don Howe, 2/4/2014 – Responsiveness – Nominated by Jose Alcaine
    I wanted to say thanks to Mr. Don Howe because of all the help he and his team provides to us at SOE and VCU at large. I understand the great amount of important work he and his colleagues at OSP have especially in the face of limited resources, stressful deadlines, and at times difficult clientele. I am sure I was not alone yesterday requesting help on a proposal at the last minute on a deadline day! I just wanted to say thanks because Mr. Don always tries to help if he can, is always willing to listen and tries to work with his customers despite the great volume of work he and his colleagues have. Again, I just wanted to say thanks to Mr. Don, his team, OSP, and the Office of Research. They are part of the process in trying to become a premier, urban, research university as we aspire through Quest. Cheers Mr. Don! Gracias, Merci, Thanks!
  • Jocelyn Vinson, 1/15/2014 – Initiative – Nominated by Anne Brooks
    Jocelyn is always smiling and goes the extra miles to help all of us whether it is something about payroll, shipping packages or placing an order for supplies for the office there is nothing she won’t do to help out. She always steps up to the plate to help even when she is already very busy with her own work she always takes the time to help out all of her co-workers. Thank you for your SUNSHINE SMILE Jocelyn. She is a dedicated employee who is a real joy to work with.
  • Dorothy Gonzales, 1/10/2014 – Responsiveness – Nominated by Lauren Katchuk
    Long story short, I made a mistake on a PAF that almost kept someone form making it in under the payroll deadline and the reason they made it in is because Dot made it happen. She's so kind and quick to help and I never feel like I can't call her with a question or concern. I don't know what I would do without her. She's the best.
  • Kristin Smith, 11/25/2013 – Responsiveness – Nominated by Pam Wiegardt
    This recognition request actually spans the past few months. Kristin has been exceptionally responsive to my requests. Because my students in interdisciplinary studies have individualized programs, it is necessary to tailor each specific degree works. Kristin has generously responded quickly and efficiently to each students' need who is trying to graduate in Dec. (this means several hand entered changes). Her customer service is beyond expectations. Thanks, Kristin!
  • Christine Powell, 10/14/2013 – Respect – Nominated by Kira Alston
    Christine is a continuous positive energy in this office. She maintains a smile, even when she is not feeling well. Christine sincerely takes the time to assist her students with encouragement to strive higher and to achieve the very best.
  • Lisa Webb, 10/1/2013 – Respect – Nominated by Kira Alston
    Lisa is the supervisor of the Division for Academic Success. She is a constant motivator for her staff and always finds way to encourage them to reach their full potential. She is very respectful, responsive, and encouraging for the staff and students that are serviced through this office.
  • Ashley Clinton, 10/9/2013 – Responsiveness – Nominated by Kira Alston
    Ashley is the Testing Center Coordinator for the Division for Academic Success. She is very strategic in her thinking, responsive to students, and adds a certain level of charm to her position that allows her personality to exude and shine in the DAS office. Ashley is always willing to help and if she does not know the answer, she will find out. Ashley's attitude, go with the flow personality and critical thinking skills helps to keep this office organized.
  • Amy Miller, 10/2/2013 – Responsiveness – Nominated by Kira Alston
    Amy is the Assistant Director for the Division for Academic Success. Amy is very intelligent, encouraging and aids in any way that she can for both her staff, supervisors and students. She is appreciated in this office for her critical thinking skills, many talents and multi-tasking abilities.
  • Sarah Gholson, 10/2/2013 – Respect – Nominated by Kira Alston
    Mrs. Sarah is a creative and compassionate member of the DAS team. She is empathetic, helpful, and innovative in her approach to helping both staff and students. Her creativity, brilliant talent and openness to help both staff and students is very much acknowledged and appreciated.
  • Theresa Cry, 10/7/2013 – Responsiveness – Nominated by Jeff Wing
    Theresa has been terrific this fall in helping us deal with some lingering issues regarding financial aid for some Honors students. She sifts through the information we provide, figures out what needs to be done to resolve the situation, resolves the matter, and offers advice for avoiding the problem in the future. She is always professional and positive in our interactions. It is always a pleasure to work with Theresa!
  • Vivian Stahl, 10/16/2013 – Initiative – Nominated by Florence Johnson
    Vivian is a student assistant here in the Division for Inclusive Excellence. She offers a daily example of “going the extra mile.” No matter what task is given to her she completes it with excellence and diligence. She consistently takes the initiative in recognizing additional steps that may needed, and voluntarily handles associated tasks, always being sure to secure the appropriate authorization. Vivian carries a full course load and her grades are consistently excellent, which never fails to impress me given the hard work she does for our division. Her attitude is just wonderful! She’s friendly, polite and professional at all times, and illustrates customer service at its best. Her work ethic is exemplary, and I have no doubt she will prove herself to be absolutely successful in her professional and educational goals.
  • Justin Murphy, 10/15/2013 – Responsiveness – Nominated by J. Adam Craig
    Justin's assistance to the University Computer Center in support of a high-impact, high-profile data migration project has been invaluable. His knowledgeable and tactical approach to resolving problems, not to mention his stellar customer service skills and ready willingness to address urgent concerns -- despite their complexity -- have been an essential and significant contributor to the project's progress.
  • Pam Moorehead, 9/20/2013 – Responsiveness – Nominated by Charol Shakeshaft
    My laptop computer failed for good and I was leaving the country and needed a computer. Pam went out of her way to get one in for me, set it up, and have everything taken care of so that I would be able to do my work in Ghana. I really appreciate her responsiveness, cheerfulness, and willingness to help in a rush situation.
  • Elise Scott, 10/10/2013 – Respect – Nominated by Carolina Johnson
    Elise has always supported her staff with encouragement to do well, promote professional development, and she is always willing to listen to concerns, answer inquiries, and quick to address issues. She's compassionate, caring, and she treats everyone with respect. I am lucky to work for her.
  • Angela French, 10/10/2013 – Initiative – Nominated by Maria Goodman
    Angela French is the description of Respect, however she bestows Initiative, Integrity, & Responsiveness as well. Angela has been a huge reasoning behind my comfortable adjustment since I recently started working for the School of Dentistry. On a professional level, Angela is a great source of knowledge and is always ready and willing to lend a helping hand. I find great comfort in knowing that Angela is just a phone call away and am grateful for her continued help and support. On a personal level, Angela has a contagious smile and welcoming presence about her that a person can't help but be happy when they come in contact with her. She is a wonderful person and an outstanding representative for VCU!
  • Samantha Mitchell-Dix, 9/13/2013 – Initiative – Nominated by Fonda Neal
    Sam has been extremely instrumental in helping me to adjust in my position since I started working at the School of Nursing in February 2012. She is a great source of information and just a wonderful person. Her wealth of knowledge in the Office of Academic programs is astounding! She is never too busy to answer a question or assist me as I continue in my learning curve and always does it with a smile and warm, inviting spirit. She provided a large amount of coverage for me while I was on a leave last year and managed it well along with her own responsibilities. Her disposition is contagious and I am grateful for her continued help and support. Sam deserves all the recognition and acknowledgement she receives. She is all-around amazing. Thank you Sam!
  • Jamaal Ellis, 9/12/2013 – Responsiveness – Nominated by Terisa Smith
    Jamaal went above and beyond the call of duty this morning as he does on a daily basis. Anything that is needed by the department, staff or faculty Jamaal jumps in always taking care of the "dirty work". I just wanted to recognize and thank him for always getting the job done!!
  • Dorothy Gonzales Gonzales, 9/11/2013 – Responsiveness – Nominated by Takeya McLaurin
    Athletics has a new employee whose paperwork was submitted on time based upon the HR PAF deadline schedule but had not been processed. Although Ms. Dot is not the HR Ops Analyst assigned to Athletics, she immediately took care of the paperwork upon my contacting her. She even managed to coordinate with Payroll so that the new employee will be paid on Monday.
  • Janet Sweeney, 9/10/2013 – Responsiveness – Nominated by Takeya McLaurin
    Athletics has a new employee whose paperwork was being held due to a Hire Right error. I contacted Janet for help because I noticed that the employee was not scheduled to receive pay on Monday. Although Janet is the manager, she immediately took care of the paperwork. She even managed to coordinate with Payroll so that the new employee will be paid on Monday.
  • Isac Crouch , 9/10/2013 – Responsiveness – Nominated by Lana Sargent
    It is hard to pick a specific date in which I have seen Mr. Crouch be responsive, show initiative and be courteous since he does this every day. He is the backbone of what makes all systems run at the VCU School of Nursing. He responds to faculty by way of text and phone almost anytime of day or weekend and never complains. He is always running around helping staff and students. He has started to lecture in my course teaching students how to use iPads which is a significant benefit to their educational success. He has great potential and I know that we won't be able to keep him forever but I know with his work ethic and attitude he will go far!
  • Isac Crouch, 9/11/2013 – Responsiveness – Nominated by Sharon Glenn
    From the first time that I met Isac, his friendliness and outstanding customer service, his wealth of knowledge about computers and all related technology and willingness to help everyone made a lasting impression not only on me but others that work in the School of Nursing. He is definitely the type of person and employee that any department or school on this university would be proud to have on their team. He is always willing to take the time out of his busy schedule to fix any problems that we have with our computers or any related technology issues that arise at any given time of the day and he does it with a smile. I can't say enough about Isac because he so many great qualities and it would take me forever to put them into words, in other words, I could write a book and still not be done. It is not only his responsiveness, but his integrity and compassion that he has for his love of the type of work that he does and the love of making sure that everyone has the help that they need to do their jobs and make their days go smoothly that make him one special human being and co-worker. I am so proud to call him a friend and co-worker and so very glad that he is on my team.
  • Isac Crouch, 9/10/2013 – Responsiveness – Nominated by Rita Chapman
    I chose responsiveness, but all four - responsiveness, integrity, initiative, and respect apply.
  • Isac Crouch, 9/2/2013 – Initiative – Nominated by Angela Starkweather
    Thanks to Isac, I was able to get my computer back in working condition with no loss of time between getting publications out the door. Thank you Isac for your expertise and always having a smile on your face! Your presence make the work-place even better!
  • Elizabeth Miles, 9/10/2013 – Initiative – Nominated by Angela Starkweather
    Betsy is a genius with learning technologies and always goes the extra mile. Yesterday, she helped me navigate the copyright issues surrounding images and helped us get the information needed to our publisher. You're amazing Betsy!
  • Rita Chapman, 9/11/2013 – Respect – Nominated by Angela Starkweather
    Rita always greets students and faculty with a smile. As the first person you see walking into the building, her presence sets the stage of warmth and respect that people feel as they enter our building. She always goes the extra mile to help and accommodate the needs of others. Thank you Rita!
  • Sharon Glenn, 9/10/2013 – Initiative – Nominated by Angela Starkweather
    Sharon makes rounds to all of our offices on a daily basis to see how she can help. She takes initiative in helping others succeed in their work and looks for ways to lighten our load. Thank you Sharon!
  • Suzanne McGinnis, 9/11/2013 – Initiative – Nominated by Angela Starkweather
    Suzanne has been instrumental in developing our dataset of clinical sites and preceptors (among many other things). She takes initiative in helping us make it better by sharing communication that comes her way. Her IT and teaching/learning expertise as well as her vision of technology application in education has made our School a first-class learning environment.
  • Amy Barnes, 9/5/2013 – Responsiveness – Nominated by Anne Stratton and Michelle and India
    Amy is wonderful! She completely understands the importance of resolving a payroll issue quickly and her empathy and concern for our employees seems to motivate her to go the extra mile! She's smart, creative and diligent in her efforts to problem-solve. THANKS AMY!!!!!
  • Thelma Stockton, 8/15/2013 – Responsiveness – Nominated by Florence Johnson
    Of the many wonderful people I have the pleasure of working with, Thelma Stockton has to be one of the very best! From my first days here, Thelma has been such a tremendous help that I can hardly put it into words. No matter how often I call or email with questions on everything from corporate card application to spending limits and regulations, she patiently offers clear guidance, assistance and direction. If she ever experiences a “bad day,” those of us who call on her never know it. She consistently goes above and beyond and exemplifies excellence in customer service. I sent Thelma an email yesterday at 4:41pm, and she was on the phone to me at 8 AM this morning with not only the answer I needed, but additional information I didn’t even know I needed, all with a smile in her voice. Without a doubt, Thelma brings VCU’s Great Place Initiative to life! She’s a shining example to all of us in our quest to carry out inclusive excellence, and make our university a truly great place. Thank you Thelma!
  • J. Lee Watts, 7/31/2013 – Responsiveness – Nominated by Konjit Chitty
    This year's salary increases are going to a large number of eligible classified staff and faculty. Loading the increases into Banner is a lengthy and challenging process that requires our HRIS staff to work closely with VCU Technology Services. Lee Watts, HRIS, was tasked with ensuring the classified salaries were calculated correctly; the faculty salary list was received timely from the Provost's Office and the increases were loaded correctly into Banner; and the IT coding process was tested and salaries were verified. Lee did a wonderful job of accomplishing this huge task ahead of schedule. Thank you, Lee!
  • Kristin Smith, 7/17/2013 – Responsiveness – Nominated by Shannon Mitchell
    On this particular day Kristin followed up with another unit to see if our unit's issue could be resolved. Following the needed authorization, she ensured that all 40 of the UNIV 200 waivers were entered before the close of business!
  • Adam Eddy, 7/17/2013 – Responsiveness – Nominated by Shannon Mitchell
    On this particular day Adam ensured that all 40 of the UNIV 200 waivers were entered within a few hours of receiving the approval.
  • Benjamin Kimball, 7/17/2013 – Responsiveness – Nominated by Shannon Mitchell
    Ben made sure that over 40 waivers of UNIV 200 were completed for students in our program in lightning speed! This meant that we could submit graduation applications for them in time to meet the deadline for summer graduation.
  • Miranda Pyne, 7/10/2013 – Initiative – Nominated by Margaret Phillips
    During the week of 7/8/13 there were several key personnel out of the office for unexpected circumstances. Miranda took it upon herself to reach out to the entire Institute, inform everyone she was available for assistance in areas that were not her expertise, and did so with a smile. She exemplifies what it means to provide customer service above and beyond the job description to faculty, staff and students. She is an asset to VIPBG and I want to say Thank You!!
  • Sherrie Dabney-Washington, 7/11/2013 – Initiative – Nominated by Enid Virago
    Ms. Dabney-Washington requests additional work beyond her current job description and takes VCU training to ensure that she can complete this work properly. She is excited about taking on these new challenges and special projects. Her enthusiasm is contagious and helps office morale. She is generous with her knowledge and time. Ms. Dabney-Washington uses her time and knowledge to ensure that her colleagues have the tools they need to complete their work. She makes the office a better place to work.
  • Nichole Haywood, 7/8/2013 – Initiative – Nominated by Enid Virago
    Ms. Haywood has worked with me in numerous occasions to interpret regulatory and policy guidelines in order to develop flexible options for Principal Investigators regarding human research subject protections and “best practice” recommendations. Individual contributions can be hard to distinguish because much of our work is collaborative. Her impact stands out for those involved in mutual projects. Ms. Haywood is generous in her time, knowledge, and talents. She deserves special recognition.
  • Margaret Kelland, 7/8/2013 – Respect – Nominated by Emma Minor
    I would like to recognize Margaret Kelland for her expertise and mentorship. She is exceptionally knowledgeable about the many facets of VCU and has provided advice and guidance to assist me in enhancement of my communication skills and customer service initiatives and goals. She has also developed and fostered a new aspect of our division that will provide easy access to university resources via centralized conference services. Mrs. Kelland is very kind and respected by all.
  • Iris Bolton, 7/10/2013 – Responsiveness – Nominated by Brian Carpenter
    Nurse Bolton continuously responds to clients whether in the clinic setting or during office hours to assist them with many facets of needs. She does this with complete respect and while remaining positively motivating. Although it may be Iris's job to interact with clients, it is her willingness to stop what she's doing to assist them and she reacts in a very caring, earnest and compassionate way. She also responds in a manner which provides positive reinforcement that makes the clients feel good about asking for assistance.
  • Amanda Miller, 7/10/2013 – Initiative – Nominated by Brian Carpenter
    Mrs. Miller continuously responds to the needs of staff and clients whether it is in the clinic setting or during office hours to assist in any way needed. She does this with complete respect while remaining positively motivating. Amanda also responds in a manner which provides positive reinforcement that makes staff and clients feel good about asking for assistance. While the position of Case Manager was vacant for approximately 6 months, Amanda assumed these responsibilities in order to provide the continued client care and assistance. Her ability and willingness to assist other staff provides for a positive work environment.
  • Sylvia Britt, 7/9/2013 – Initiative – Nominated by Emma Minor
    Ms. Britt dedicates exhausting amounts of time negotiating contracts and meeting with vendors to ensure that VCU receives leading services at the most competitive economical prices. She has become a strong leader to her new, and quickly growing, staff while continuing to communicate department changes for prompt and efficient response. Her team members have learned so quickly and I admire Sylvia for her dedication and commendable commitment to VCU and Physical Plant.
  • Roxanne Razo, 7/8/2013 – Integrity – Nominated by Emma Minor
    I would like to commend Roxanne Razo for administering a professional and accelerated aptitude toward career adjustments during several changes in her job duties and areas of responsibility. Within the past year, Ms. Razo has 'worn many hats' and adapts very quickly.
  • William "Frank" Ludlam, 7/9/2013 – Responsiveness – Nominated by Department of Psychology
    We want to thank Frank for his dedication to our department. He demonstrates excellence in the work he performs and keeps our residents comfortable and efficient as a result. An employee was ill and inquired about possible environmental hazards in her office that may have been contributing factors. Frank arrived on the scene almost minutes from within the time the work order had been data-entered and told us, “Not on my watch!” He proceeded to go over and beyond the call of duty with the most thorough of room inspections. Frank is always friendly and brings a smile to our faces every time he is around.
  • Sean Fisher, 7/9/2013 – Responsiveness – Nominated by Department of Psychology
    We want to thank Sean for his dedication to our department. He demonstrates excellence in the work he performs and keeps our residents comfortable and efficient as a result. Our faculty and staff view Sean as nothing short of an expert on all building-related inquiries and rely on his expertise over and beyond what would normally be expected. When a faculty member who holds Sean in particularly high regard was recently hospitalized, Sean very kindly visited him in his off time. We have heard other faculty and staff members marvel at Sean’s dearth of knowledge and extol his virtues. He has a fantastic relationship with our building manager and staffers and is a joy for us to work with.
  • Michael Sosnkowski, 6/27/2013 – Initiative – Nominated by J. Adam Craig
    On June 27, 2013, the Business Application Services staff detected an issue affecting an application running on one of their servers. Mike proactively contacted the UCC engineer and mentioned that a network change could have been responsible for the issue. Mike's initiative and quick response demonstrated fantastic customer service skills that helped to efficiently and effectively pinpoint and resolve the problem.
  • Dorothy Gonzales, 5/24/2013 – Responsiveness – Nominated by Anne Brooks
    I would like to recognize Dorothy Gonzales for her dedication and service to VCU. This is a very busy time of year for human resources working to key all of the submitted faculty overloads and changes in status of employees. Mrs. Gonzales always has a smile in her voice when you are on the phone with her and she continues to go the extra mile to make sure that all submitted forms are keyed properly and faculty and staff are pay correctly and on time. We all really appreciate your hard work. Thank you Dot for everything you do.
  • Debra Hall, 5/9/2013 – Responsiveness – Nominated by Anne Brooks
    I would like to recognize Debra Hall for her dedication and service to the university will be missed. She always went the extra mile to help anyone who had a payroll question and if she did not know the answer she would forward you to the staff member who could help.
  • Jamie Holcomb, 6/17/2013 – Responsiveness – Nominated by Anne Brooks
    Jamie always has a smile in her voice when you see or speak with her on the phone and is always there to answer your questions and if she does not have the answer she will tell you that she will look into it and then get back with you which she always does. She has on two separate occasions during this final year end rush helped two of my faculty with invoice payments which were sent them at the last minute without adequate notification and Jamie helped see that both bills were processed in a timely fashion and in the fiscal year where the funds had been allocated to be spent.
  • Tom Diehl, 2/4/2013 – Responsiveness – Nominated by Linda Hancock
    This past spring Tom Diehl was incredibly responsive in helping us at both student health and The Well to help students. He is an amazingly kind and capable student advocate. We are thinking about making an Award for the VCU community member who goes above and beyond to help those affected by violence. If I had my way, I'd make Tom the first recipient of that award!
  • Schuyler Maedjaja, 6/11/2013 – Responsiveness – Nominated by Karen Mullins
    Schuyler deserves commendation for enduring the unending schedule changes that came from my office almost daily during the spring semester. I hoped each email I sent would be the last but it was never the case and Schuyler handled each with matchless grace and lightening quickness. I'm grateful for her patience.
  • Leena Joseph, 4/11/2013 – Responsiveness – Nominated by Karla Mossi
    Organized, respectful, honest!! Most of all, polite at all times
  • Staci Taylor, 6/3/2013 – Responsiveness – Nominated by Mark Roberts
    Staci has been instrumental with assisting the Grants and Contracts Accounting Office resolve many challenging fiscal tasks. Her willing nature and responsiveness have resulted in the desired results that will benefit the entire VCU research community, as well as Grants and Contracts Accounting. Staci is truly worthy of recognition for daily exercising the VCU compass points. Grants and Contracts Accounting is very appreciative of her interactions. Keep up the great work Staci!
  • David Burton, 6/7/2013 – Respect – Nominated by Pamela G Taylor
    Dr. Burton's collegial support and generous sharing of ideas, supplies, equipment and time during summer school was so valued and appreciated. All of our students benefitted as well from his appreciation of differing approaches to teaching and learning.
  • Lisa Webb, 5/6/2013 – Initiative – Nominated by Sarah Gholson
    Our division director, Lisa Webb, has been a great motivator for me. While proctoring exams in the testing center, I was able to study for continuing education credits to have my LPC license renewed. As a mental health counselor, I am keenly aware of the value of working in a healthy environment with a pleasant team of people. Our director sets the tone for our office and I commend her for her leadership.
  • Elizabeth Verser, 6/10/2013 – Respect – Nominated by Scherley Jean-Baptiste
    Your Doula-esk composure is greatly appreciated:-) You keep it sunny in the LBO even on cloudy days. Thanks YOU!
  • Khaleliah Williams, 6/7/2013 – Initiative – Nominated by April Compton
    Khaleliah is the hardest working employee for Advancement Services. She shows her appreciation for her employees by buying pizza on a rainy day, or sweets after working on a big project just to say thank you for all your hard work. She always has an open door where you feel like you can ask her anything. I would like to show her as much appreciation as she shows her employees!
  • Janet Cousins, 6/3/2013 – Initiative – Nominated by James McCullough
    Ms. Cousins has done many contributory things for me in the time she has been here. Her latest has been scanning one of my books that I will distribute to my Practicum CPSD Trainees for this Fall, 2013. I think that Ms. Cousins is a huge asset to our Department. Jim McCullough
  • Janet Cousins, 4/17/2013 – Responsiveness – Nominated by Jen Elswick
    Our department’s poster printer recently broke in the midst of a particularly busy printing season. Janet wasted no time in finding a solution that included negotiating the cost of a service visit rather than committing the department to a large expenditure for a new printer. While finding a fix for the printer, she used her resources and contacts to ensure that all incoming poster requests from students and faculty would be printed and delivered on time. Janet takes immense pride in her work and displays utmost excellence in service to our department. She would not have handled this situation any other way. We do not take this for granted. We thank her for her dedication, for avoiding excessive departmental costs and for the amazing work ethic she models for us each and every day.
  • Bradley Bower, 2/1/2013 – Initiative – Nominated by Jen Elswick
    Through his careful scrutiny of one the department of psychology’s yearly events, Bradley saved them several hundred dollars by taking the proactive stance of simply asking why they would be charged a room fee. Psychology would like to thank Bradley for his initiative in this situation; however, they also want to thank him for the excellence he brings to his position as event planner more generally. He is highly competent, respectful, helpful, and brings an elevated level of professionalism to his job. Thanks for your hard work EVERY day, Bradley!
  • Tony Giacco, 5/8/2013 – Responsiveness – Nominated by Daniel Jason
    Tony set up a computerized open enrollment station at our recent employee benefits fair that, for the first time, offered faculty and staff the opportunity to make elections at an on-site event using a bank of computers and a printer for confirmations. This was an unusual request and outside of Tony’s work requirements. He made the extra effort to coordinate the setup and ensure that equipment and services worked properly so that employees could complete their transactions quickly and easily and then continue to enjoy the rest of the event.
  • Stephen Davenport, 5/7/2013 – Initiative – Nominated by Laurie Carter
    I needed budget Board materials delivered to a board member right away today and Stephen as usual was very willing to help. Stephen is always willing to do whatever is needed to get the job done and is a team player.
  • Patrice Gray, 5/7/2013 – Responsiveness – Nominated by Laurie Carter
    Patrice assisted me with scanning quite a bit of information, and she handled it promptly and correctly. She is a team player who always does whatever she can to get the job done.
  • Jacqueline Glover, 4/24/2013 – Responsiveness – Nominated by Regina Piercy-Ross
    I would like to thank Jackie Glover and Patricia Shazer. They are always pleasant, no matter how many times you call them with questions. They take the time to make sure you understand what to do when working in Banner or eVA. Thank you so much.
  • Pamela Radwani, 4/12/2013 – Responsiveness – Nominated by Kawana Pace-Harding
    I am writing to thank Pamela for her assistance in scheduling the Hunton Student Center conference room and for assisting the consultant with room set up. Pamela was extremely professional, friendly, and helpful while making sure that the needs of the visitors and the consultant were met. Thanks to Pamela, the focus group meetings went very smoothly.
  • Alicia Zukas, 4/11/2013 – Respect – Nominated by Delanie Stephenson
    I had a stroke on June 6, 2012 at age 33. Needless to say, I was scared and didn't know what my outcome would be. Dr. Alicia Zukas was my neurologist. When she met with me, I didn't see her as a doctor. She was a friend. Maybe it was because we were both about the same age and shared common interests. I never felt as if she talked "at" me - she always talked "to" me. I would look forward to our daily conversations during my two-week stay at VCU. I knew she was assessing me as part of her job but the way she went about her work made me forget, for a little while, about my situation. She never made me feel as if something was wrong with me - she always made me feel normal. I will always be grateful for all the support she gave my family and me, even to this day. I've met with many doctors over the past year, and I have to say Dr. Zukas is one of the best.
  • Daniel Jason, 4/9/2013 – Responsiveness – Nominated by Karen Fields
    I wanted to take this opportunity to thank Daniel Jason, Employee Benefits Administrator, for providing information about certain benefits to my sister, who works at VCU. She related to me how impressed she was with his knowledge of all the policies and processes, coupled with his caring and kind disposition. I have always known Daniel to be a terrific colleague and asset to the HR team, but this personal experience takes my appreciation to a new level.
  • Patricia Pleasant, 3/27/2013 – Responsiveness – Nominated by Susanne Croasdaile
    Pat facilitated a potentially difficult room change for the upcoming semester in less than an hour, making sure that the needs of the class were met. I thank her for her diligence and speed; she makes life easier for teaching faculty!
  • Jennifer Elswick, 3/26/2013 – Initiative – Nominated by Steven Danish
    I had an accident last summer. I returned home from an almost 2-month hospital stay in the middle of July with limited mobility. There were a number of new tasks left to my wife to handle. Jen organized and facilitated having faculty and students bring dinners to the house, which reduced the burden on my wife considerably and made us feel cared for and a continuing part of the faculty. In the fall I was on leave from teaching as I still had limited mobility. Although I have a computer at home that enables me to access my emails, all my files and work were on my computer in my office. After asking permission, she went to my office and put all my files on Dropbox and sent them to me. All of a sudden I felt as if my home office had been transformed into my university office. She kept in continual contact with me throughout this period. Jen's contributions were really well beyond what one can expect from a colleague. What's more is that these wonderful initiatives were accompanied by a joke or a story designed to keep up my spirits
  • Barbara Kidd, 3/6/2013 – Responsiveness – Nominated by Laurie Carter
    Barbara played a key role in the success of our BOV event at the Siegel Center on March 6, 2013. Barbara took the initiative and made sure that all staff were briefed regarding the special arrangements for parking for the BOV members. The parking went extremely smoothly and several members commented on how professional everything was.
  • Dorothy Gonzales, 3/4/2013 – Responsiveness – Nominated by Ettora Burrell
    I contacted Dot to inquire about the status of a PAF that I did not see processed. She did not hesitate to return my call and provide me with the status. She is always responsive and courtesous when you contact her. She is never too busy to be courteous or return a phone call within 24 hours. Dot has a wealth of knowledge and experience that she is willing to share with anyone. I am appreciative that she is a viable member of the Human Resources Team as I look forward to working with her.
  • Ingrid Mercer, 2/19/2013 – Integrity – Nominated by Meghan Barger
    Ingrid has been both at VCU and working in the field of international education (specifically immigration)for over a decade, and her knowledge in her field, as well as her commitment to institutional integrity, is unparalleled. She is always working to ensure that both VCU and its students are in compliance with federal regulations, an often daunting task in the face of competing interests. Her expertise and commitment are tremendous assets to the university.
  • Elizabeth Hiett, 2/15/2013 – Responsiveness – Nominated by Meghan Barger
    Elizabeth has recently assumed a new role within the Global Education Office that involves the assumption of many duties she did not previously have. Many of these are related to supporting and facilitating events for the rest of our office, and Elizabeth has gone above and beyond in meeting our needs in a lightning-fast fashion. Additionally, she has taken care of several things for me that may not have even been in her job description, but she did them quickly and with a smile on her face! Her enthusiasm and expeditious nature are a breath of fresh air.
  • Amber Hill, 2/1/2013 – Respect – Nominated by Meghan Barger
    Dr. Hill became the head of the newly-formed International Student & Scholar Services division of the Global Education Office in January 2013, and the collegial environment that she fosters is appreciated beyond words. She is always willing to listen to those she supervises, and while she has a tremendous amount of problems dropped in her lap, she avoid placing blame and works on finding solutions. She never promises more than she can deliver, and strives to make everyone's voice heard, and everyone's content-area expertise count, in the work of our team.
  • Cindy Jackson, 1/18/2013 – Initiative – Nominated by Aaron Talbott
    Cindy was instrumental in working with the writing team that was creating a graphic novel for new VCU students. She helped the team understand how graphic novels are written and the information that would be most useful for the artist. Without her direction and expertise the writing team and process would not have have been as successful as it was. In addition, she was able to secure a location to meet without an hassle that provided plenty of room and space for the writing team to work.
  • Ingrid Mercer, 2/20/2013 – Initiative – Nominated by Nathan Gillespie
    Ingrid Mercer possesses expert knowledge on US federal immigration regulations and processes and how these parlay with various US Department of Homeland Security and Department of State agencies. She is very good at communicating the intricacies surrounding immigration both verbally and in writing. My non-native English speaking colleagues here at VCU also speak of her in a similar, high regard. As a frequent user of VCU’s Immigration Services it is important to give credit where credit is due. Ingrid Mercer is highly respected among the international research scientists here at VCU. We greatly appreciate her efforts and professionalism.
  • Charleyne Kelley, 2/14/2013 – Responsiveness – Nominated by La'tisha Roberson
    An external client needed payment information before the specified turn around time. While Charleyne was already performing travel authorizations and training a staff member, she took immediate action to research the wire transfer. She called a number of people and sent emails. She also followed up each day to stay on top of finding the wire transfer. As soon she received information, Charleyne came to my office to explain what happened and even offered to call the participant back for me. This is just one of the many ways Charleyne demonstrates her responsiveness. She is always quick to help however she can.
  • Bernie Adams, 2/12/2013 – Responsiveness – Nominated by Andrea Groat
    Special thanks to Bernie for ALWAYS being so helpful with parking for the Brandcenter's special events and blood drives. He has a smile in his voice, is quick to follow up and offer suggestions. We appreciate his cheerful and speedy response!
  • Taliah Elder, 2/12/2013 – Initiative – Nominated by Mary Saunders
    Ms. Elder is a Quality Assurance Inspector for Physical Plant Housekeeping. This recognition is long overdue and is for all of my encounters with Ms. Elder over the past year. Ms. Elder faithfully meets with me in-person weekly if possible. When we meet she has already inspected the building and has made notes of not only areas that may need improvement, but the areas where the housekeeper has done a good job. She always asks me if I have any concerns or needs. When the new Housekeeping contract was put in place, I asked what, specifically, was I to expect from the new housekeeping staff and she provided me with a detailed schedule of their duties. On the few occasions that I have had issues or urgent needs, Ms. Elder has been quick to respond and get the issue handled efficiently. I have witnessed her direct a housekeeper to respond to an issue, and she is respectful and professional in her presentation, while showing ease and humor with the staff member. But I must say, I think the primary quality that Ms. Elder possesses, and the one that I admire the most is her very positive, professional attitude and her always cheerful disposition. Ms. Elder represents all four points on the VCU Compass. She takes the initiative to fully inspect this building, to regularly check in about 'how housekeeping is doing' and is very good at following up on issues and never leaves me hanging. Ms. Elder treats me and the housekeeping staff well and this demonstrates how much she respects her external and internal customers, the staff and her position. She is always very responsive to any of our needs. I can depend on her to take care of any need we may have, professionally, quickly and fairly. Overall, I believe Ms. Elder's actions and excellent work ethic repeatedly illustrate her dedication to her customers and her professional integrity. Thanks, Taliah for doing such a great job!!
  • Lori Floyd-Miller, 2/6/2013 – Responsiveness – Nominated by Andrea Groat
    Thanks so much to Lori for helping me navigate the curriculum approval process. She's fast to answer my questions and always has the right answers. I greatly appreciate her willingness to help in such a quick and friendly manner.
  • Shirley Beavers, 2/7/2013 – Responsiveness – Nominated by Beth Meyers
    This recognition is for a team of three healthcare workers in the VCU House Calls Program: Shirley Beavers, Robert Usher and Penny Hopkins. These three individuals are literally the "unsung heroes" of the program because they work "behind the scenes" and often do not receive thanks and acknowledgement for the great work they do! They handle a case load of between 200 - 400 patients for a program that continues to grow. Their work runs the gamut from interacting and scheduling appointments with over 18 clinicians to scheduling patient tests, healthcare services and transportation; processing labs/bloodwork; answering patient questions and helping to problem solve. All the while, they continually maintain and update patient records. I do not work directly with this team but, over the last few years, I have keenly observed each as they go about their daily jobs. They are kind and respectful and serve as models of efficiency, all while maintaining a stellar sense of humor. VCU is honored to have such a great team working with our sick, frail and homebound patients and in helping the clinicians who take such great care and pride in caring for their patients. I am in awe of the work ethic and dedication of this team. They are in many ways the heart and soul of the program, and for that I believe they deserve recognition.
  • Robert Usher, 2/7/2013 – Responsiveness – Nominated by Beth Meyers
    This recognition is for a team of three healthcare workers in the VCU House Calls Program: Robert Usher, Penny Hopkins and Shirley Beavers. These three individuals are literally the "unsung heroes" of the program because they work "behind the scenes" and often do not receive thanks and acknowledgement for the great work they do! They handle a case load of between 200 - 400 patients for a program that continues to grow. Their work runs the gamut from interacting and scheduling appointments with over 18 clinicians to scheduling patient tests, healthcare services and transportation; processing labs/bloodwork; answering patient questions and helping to problem solve. All the while, they continually maintain and update patient records. I do not work directly with this team but, over the last few years, I have keenly observed each as they go about their daily jobs. They are kind and respectful and serve as models of efficiency, all while maintaining a stellar sense of humor. VCU is honored to have such a great team working with our sick, frail and homebound patients and in helping the clinicians who take such great care and pride in caring for their patients. I am in awe of the work ethic and dedication of this team. They are in many ways the heart and soul of the program, and for that I believe they deserve recognition.
  • Penny Hopkins, 2/7/2013 – Initiative – Nominated by Beth Meyers
    This recognition is for a team of three healthcare workers in the VCU House Calls Program: Penny Hopkins, Shirley Beavers and Robert Usher. These three individuals are literally the "unsung heroes" of the program because they work "behind the scenes" and often do not receive thanks and acknowledgement for the great work they do! They handle a case load of between 200 - 400 patients for a program that continues to grow. Their work runs the gamut from interacting and scheduling appointments with over 18 clinicians to scheduling patient tests, healthcare services and transportation; processing labs/bloodwork; answering patient questions and helping to problem solve. All the while, they continually maintain and update patient records. I do not work directly with this team but, over the last few years, I have keenly observed each as they go about their daily jobs. They are kind and respectful and serve as models of efficiency, all while maintaining a stellar sense of humor. VCU is honored to have such a great team working with our sick, frail and homebound patients and in helping the clinicians who take such great care and pride in caring for their patients. I am in awe of the work ethic and dedication of this team. They are in many ways the heart and soul of the program, and for that I believe they deserve recognition.
  • Sarah Jane Brubaker, 1/30/2013 – Responsiveness – Nominated by Diana Gay Cutchin
    Following a faculty meeting where significant changes were announced that will have an impact on the way I perform my role in the school, I asked Dr. Brubaker for clarification and consideration of how to implement these changes. Within a day, she had discussed this with her supervisor and made a decision that was communicated to me immediately.
  • Betty Dodson, 2/5/2013 – Initiative – Nominated by Beth Meyers
    I work with Ms. Dodson on a regular basis so actually the "dates of interaction" are too numerous to count! She possesses not only iniative, but integrity (impecable), respect and is the ultimate in responsiveness. She is the kind of employee every company or business wishes they could have. She's fair, honest, kind, and respectful to everyone no matter their "status" here at VCU. She should definitely be rewarded not once but everyday for her tireless efforts to do her work (and often others) with the sense of pride and accomplishment worthy of a STAR! She's one of the reasons I can come to work everyday, no matter what the circumstances, with a positive, uplifted attitude!
  • Jacek Ghosh, 1/31/2013 – Initiative – Nominated by Brantley Tyndall
    Jacek is a campus leader with great initiative to get projects started and completed. He is a wonderful campus resource for faculty, staff, and students to get their projects underway, and he will bend over backwards to help anyone. His long-term commitment to sustainability, as well as marketing the university's efforts, have benefited VCU's reputation nationally. Through events such as the recent VCU Sustainability Conference as well as the VA Governor's Conference on Energy, annual Earth Day and Sustainability Day events, and his leadership of the innovative and overarching Sustainability Committee, he has touched many departments and offices at the university and within the City of Richmond and Commonwealth of Virginia. He is a pleasure to work with day in and day out.
  • Allison Ventura, 12/31/2012 – Initiative – Nominated by Lynette Brinkerhoff
    Alli has gone above and beyond in helping the CMHRC during its transition period of low staffing.
  • Lee Watts, 1/23/2013 – Responsiveness – Nominated by Anne Stratton
    We would like to recognize Lee for his excellent work on a report we requested and for his quick turnaround regarding this very important information. Lee is always willing to help us out to make our jobs much easier! We greatly appreciate him and his responsiveness to help.
  • Terri Dickerson, 1/28/2013 – Responsiveness – Nominated by Cheryl Bishop
    I would like to commend Terri Dickerson for her continual assistance to me during the hiring process of FA0070. I have contacted Terri several times with different questions and/or concerns about the hiring process and hiring forms. Terri is consistently very helpful, pleasant, and prompt in responding to me. I would like to acknowledge Terri for her assistance to me and our department. I have personally thanked Terri on several occasions but I wanted to also acknowledge her efforts.
  • Eduardo Vidal, 12/17/2012 – Initiative – Nominated by Florence Johnson
    Initiative, Integrity, Respect, Responsiveness - Eduardo offers it all! I started in the Division for Diversity and Equity just before VCU's Winter Break, and from my first moment "on board" Eduardo offered guidance and information to help me become acclimated to my new department. No matter much, or what, he is working on at any given time he offers genuine assistance – with a smile. It didn't take long for me to see that his work ethic is sincere and consistent. On the phone, in the office, with visitors, students, faculty and staff, Eduardo truly exemplifies excellence in the workplace. I’m convinced my opinion is shared by all who know him, and I hope this small token of recognition serves as a reminder that he is well appreciated. Eduardo, thank you!
  • Terry Ware, 1/4/2013 – Responsiveness – Nominated by Tina Braden
    My plate was overflowing with contracts and interviews for a vacant position. It is a wonderful feeling to be able to pick up the phone and ask someone can you help with some of the new hire paperwork and contracts while I'm participating on an interview panel. She not only came over and helped that day, but a few days later I called and stated I needed her to help once again on a few other tasks... she was there. Thank you Terry for all you do.
  • John Venuti, 1/7/2013 – Initiative – Nominated by Emma Minor
    Monday evening when leaving the office, I saw the new police academy recruits running along Grace Street. While I have never personally met him, I did see that 'leading the pack' was our very own Chief Venuti (wearing a bright yellow VCU shirt). I have been privileged to watch many academy recruits running over the span of two decades and have NEVER seen one of our Chiefs running with his team. I would like to commend John Venuti for his team coaching, leadership and dedication to VCU by setting a positive example to all VCU students, staff, faculty and visitors. A real example of 'going the extra mile'...
  • Robert Maroney, 12/21/2012 – Respect – Nominated by Emma Minor
    The day before VCU staff exited for the holiday break, I visited Rob Maroney, the new Parking Director, to solidify some parking deck level closure schedules. He advised me that on Christmas Day, no Enforcement and Safety Officers would be working that day. I could not stop thinking about his directive. Not only was this kind and innovative thinking, but it was also good business acumen and speaks positively regarding his mission vision. I wanted to commend him for this decision. Throughout many years and several management changes in the parking office, I was stunned at his new and refreshing leadership style. The Enforcement and Safety Officers do not enforce parking rules or write parking citations on Christmas Day, so it was just plain good judgement to offer his team their first Christmas Day off in more than 20 years. Kudos to Mr. Maroney.
  • Cheryl Bishop, 1/2/2013 – Initiative – Nominated by Rachel Tew
    I would like to personally thank Cheryl Bishop for the behind the scenes work she has done to help my classroom receive some much needed reading passages. These hi interest low reader passages were laminated and sorted by SOL and classroom they will be utilized in. Thanks for going the extra mile to help my students be successful.
  • Kelsey Jones, 1/2/2013 – Initiative – Nominated by Rachel Tew
    I would like to personally thank Kelsey Jones for the assistance she has provided my classroom. Not only has she worked on creating reading materials to be used in my classroom, she has been very helpful the two times I have visited the TTAC office in the last month. I appreciate her willingness to do anything she can to assist.
  • Erik Froehlich, 1/2/2013 – Initiative – Nominated by Rachel Tew
    I would like the Erik for his willingness to stop what he is doing to assist myself and others as we visit the TTAC office so we can have the needed access to the technology system to be able to complete our work. He is not only helpful, but is hilarious to be around.
  • Caitlin Bergendahl, 11/16/2012 – Responsiveness – Nominated by Laura McLay
    Caitlin was the administrative assistant for the Department of Statistical Sciences & Operations Research from 2011-2012. She is an amazing assistant in every possible way. I am nominating her for her responsiveness in handling all department manners in a timely manner (almost always before 24 hours) and for being proactive in setting up processes to save all staff members time. She does all these amazing things with a smile on her face.
  • Rena McCutchen-Edwards, 12/12/2012 – Integrity – Nominated by Margaret Phillips
    Rena has been an exceptional example of upholding the integrity of VIPBG, and VCU, as her role here has been in a transition. Rena has always conducted her activities as the Fiscal Assistant with the highest of standards. In particular, she recently assisted in the expenditure clean up of an award which required her to take additional steps that were not required in order to preserve the integrity of the financials. Thank you Rena!!
  • Barbara Herrmann, 11/30/2012 – Initiative – Nominated by Margaret Phillips
    Barbara went above and beyond the call of duty in assisting with our Institute's P50 grant submission. She took the initiative to personally review each and every reference cited for all Investigators, made necessary corrections, and prepared bios for submission. This submission would not have gone as smoothly without her help. Thank you Barbara!!!
  • Carolyn Patterson, 12/11/2012 – Initiative – Nominated by Helen Ruth Aspaas
    At 1:00 p.m. on day noted, Mrs. Patterson was given a list of 20 diverse books for which she needed to search out the cheapest price and then place orders. She had to search a minimum of two websites for each book. By 3:30 of the same day, the books had been ordered. Mrs. Patterson showed not only initiative but exemplary and expeditious hard work to complete the task in a timely fashion. She did so with willingness and good grace.
  • Karen Fields, 12/6/2012 – Initiative – Nominated by Emma Minor
    I would like to commend Karen Fields for her tireless dedication to training and educating staff on university policy, procedure and other mutliple topics of use. She is always so friendly and pleasant. She makes taking a class fun and has special talents that allow people easy ways to remember and understand complicated issues.
  • Katherine Mottley, 12/12/2012 – Responsiveness – Nominated by Emma Minor
    Kathy Mottley is the definition of a dedicated and respected member of the university staff. She is to be commended for her prompt and accurate attention to detail. She is always pleasant and helpful. Today she was able to contact a vendor and assist with a pricing dilema in just a matter of minutes.
  • Julia Sharp, 12/10/2012 – Responsiveness – Nominated by Liz Beirne
    On December 10, I attended a University Hearing Board hearing. This particular case made for a lengthy hearing. I participate in the car pool program and the hearing continued past the time my car pool usually departs, leaving me without a ride home. Despite never meeting me, Julia graciously offered to give me a ride home! Her responsiveness to me and the situation is to be highly admired. I have such heartfelt gratitude for Julia quickly responding and giving me, a stranger, a ride home; something, unfortunately, most people wouldn’t do. During our conversation on the ride home, it became apparent Julia is a very caring and giving individual. Not only am I appreciative for her act of kindness, but I am proud to know she is a VCU alumna and staff member. We all can learn how to Make it Real from Julia. Thank you again Julia!
  • Jeremy Parker, 12/11/2012 – Responsiveness – Nominated by Isac Crouch
    Jeremy Parker always responds promptly to all classroom AV issues with a smile and willingness to help. He is the light at the end of a dark tunnel when something goes wrong. Jeremy's attitude towards helping others is truly refreshing.
  • Kelsey Jones, 11/30/2012 – Responsiveness – Nominated by Cheryl Bishop
    Kelsey is a new member of the support team with VCU T/TAC. Kelsey provides excellent customer service to both T/TAC staff and our consumers. Kelsey is responsive to both T/TAC staff and our consumers/visitors providing excellent customer service and problem solving skills. Kelsey is our receptionist and greets all visitors in a professional friendly manner. She assists the support team in many ways. She is currently in the process of completing the inventory of our library/labs holdings. In addition, Kelsey provides assistance to the T/TAC support team in many ways. Kelsey arrives at work each day with a smile and willingness to assist in any way she can. Kelsey is consistently friendly and respectful and handles issues in a mature and professional manner. I appreciate Kelsey's assistance and complement her on her customer service skills and team participation. Thank you Kelsey for all your efforts and assistance.
  • Ann Moorehead, 11/30/2012 – Responsiveness – Nominated by Cheryl Bishop
    Ann is responsible for answering our main phone line and she answers it promptly in a professional manner. Ann is friendly and willing to assist all callers as needed. Ann is also responsible for data entry in the NIRS and VDOE databases and assists with event coordination. Ann also assists with general office duties, maintenance and organization which is an on-going and constant process. Thank you Ann for your team participation and your efforts.
  • J. Adam Craig, 11/16/2012 – Initiative – Nominated by Barry Lanneau Jr
    Adam went above and beyond the call of duty to assist with the re-provisioning of ImageNow eForms. His vast technical expertise, initiative and responsiveness in support of this project have been greatly appreciated by the Business Application Services team.
  • Geraldine McInerney, 10/23/2012 – Initiative – Nominated by Janet Cousins
    Recently, I had to rerun some exams for a professor. Once in Oliver Hall, I ran into several offices looking for a copier to use but no one seemed to know where one was located. A young lady led me into the dean's office for the School of Education, where I met Geri McInerney, assistant to the dean, and her staff. Geri and her staff helped me copy and collate the papers and Geri stayed with me until everything was done. By then, I was exhausted but she just smiled and asked if there was anything else she could do. I want to recognize Geri and her staff for doing such a wonderful job.
  • Kristen Schultheis, 10/18/2012 – Respect – Nominated by Mark Bassard
    Kristen deserves my respect and thanks for all her hard work over the years and for the many tasks she coordinates in the day-to-day functions of the Campus Learning Center (CLC), which includes the Testing Center (my operation). The CLC also includes Tutoring, the Writing Center, Supplemental Instruction, Study Groups, Focused Learning and Foreign Language Conversation Groups, plus the activities of our wonderful front desk staff of student workers who assist students and visitors. When I experienced a personal family crisis last year, Kristen was especially helpful to me in running the Testing Center, which was no easy task as it occurred during a time when we were in the middle of handling many requests from students and community users that typically come near the end of the term. She is tremendous asset to the Testing Center and to me.
  • Allen Collins, 10/9/2012 – Responsiveness – Nominated by Kimberle Jacobs
    Allen Collins and Bernard Adams didn't have to help me with my flat tire in the 8th St parking deck, but they did. Not only did they 'help'. Allen immediately solved 2 problems and refused to stop until we found a solution for the 3rd problem with my car. At any point they could have said just call AAA. But they never did that. They went beyond the call of duty. Allen kept coming up with innovative solutions until all was well and I was on my way. In a difficult situation - this was very much appreciated.
  • Bernard Adams, 10/9/2012 – Responsiveness – Nominated by Kimberle Jacobs
    Bernard Adams, along with Allen Collins helped me change my flat tire, but it turned out to be a lot harder than your typical flat tire change. Despite that Bernard never gave up. At the end he thanked me for helping him get some practice in this situation! There was no way he was going to give up until my car was ready to drive. I greatly appreciate his hard work.
  • Tambre Hornsby, 10/1/2012 – Initiative – Nominated by Charles Creasy
    Tambre has been instrumental with regards to transferring knowledge to me; she does not think twice about doing things the right way instead of taking shortcuts, therefore providing superb quality, execution and expertise. She has been available for questions, and has also taking the time to send me useful tools that I can use going forward that will better my position and effectiveness here at VCU.
  • Kathy Gabriel, 10/5/2012 – Responsiveness – Nominated by Jennifer Matthews
    Given that this is a very busy time for everyone, I greatly appreciate the extra attention to detail and responsiveness that Kathy provided to me as well as my department. She found a mistake in one of our grant proposals and helped me quickly correct it before being sent to the sponsor. Her patience and assistance are very valued.
  • Sam Kennedy, 9/5/2012 – Responsiveness – Nominated by Adam Crowe
    Sam oversaw the support provided by Technology Services to the semester test of the alerting technologies. His prompt response to issues and challenges allowed for the multiple systems to be ready for the test that day. Likewise, after the test (at noon) he quickly began assessing issues with the alerting systems that helped us identify solutions quickly and to minimize any impact to our overall readiness.
  • Lelia Brinegar, 8/27/2012 – Respect – Nominated by Brie Dubinsky
    I would like to recognize Ms. Lelia Brinegar for her excellence as a resource for medical students and for administrative clerkship staff. Lelia makes every effort to support members of the clerkship team and is truly an invaluable point of contact for us as we plan our academic year. Lelia is creative and flexible when confronted with a problem and is very open to hearing possible solutions. I always feel welcome to approach her with questions and I appreciate her collaborative approach to planning each rotation for our students.
  • Melanie Goodman, 7/10/2012 – Responsiveness – Nominated by Alice Westerberg
    Loyalty, compassion and dedication are words that I would use to describe Melanie. Loyalty to everyone in the VCU community, compassion for those she feels need a helping hand, and dedication to her department and the whole VCU community. I am proud to call her my supervisor as well as being in my VCU family of friends.
  • Raymond Blake, 9/20/2012 – Initiative – Nominated by Cheryl Ford-Smith
    Mr. Blake recognized a problem was developing with sophros and took the initiative to check if I had been having any problems, which I had. He immediately attended to the situation. This is an example of his performance on a regular basis. Thank you.
  • Shirley Dettmore, 8/13/2012 – Responsiveness – Nominated by Shanee Crews
    Shirley "Diane", helped me plan committee meetings for a national administrative faculty search committee. Her promptness and organization was invaluable in helping proceed through the search at the pace we were able to. She's awesome!
  • Tina Braden, 9/25/2012 – Responsiveness – Nominated by Diana Gay Cutchin
    Ms. Braden is always responsive to any needs I have and acts like it is a pleasure to help me instead of just part of her job. Her professionalism is unequaled in my experience and I have worked at VCU for almost 25 years. Just this morning, I needed assistance with a phone line in my office - as soon as she got the request she responded and was eager to assist me.
  • Chauncey Jones, 9/20/2012 – Integrity – Nominated by Dahlia Ashford
    Chauncey always displays integrity in everything that she is involved in. We are working together on an event that our department sponsors. She had a family member to become severely ill, and flew down to be with her family. While she was away, she stayed in contact with another coworker and myself to make sure we stayed ahead on our tasks for the event. She did not have to do this. She could have focused on her family at the time. A person with that much heart and integrity will not let anything get in her way. I respect Chauncey due to her work ethic and her overall caring spirit.
  • Lauren Mortensen, 9/24/2012 – Responsiveness – Nominated by Cindy Andrews
    Lauren has been coordinating the logistics for some on-campus interviews. Hotels, food, parking, etc - many, many details, always changing - and she has handled them all with patience and accuracy. She makes my job easier and I really appreciate her efforts!
  • Stephanye Roney, 8/18/2012 – Responsiveness – Nominated by Sara Wilson McKay
    I was hoping to swap my parking spot or purchase a temporary parking spot for a colleague who is undergoing chemotherapy this fall semester. Ms. Roney literally made it happen!! Her compassion was palpable. She determined a way for the pass to be purchased without my colleague having to incur any inconvenience and she welcomed me to the parking office on a SATURDAY to complete the paperwork. It was an amazing show of kindness and dedication to fellow employees and a desire to make someone's world easier. Ms. Roney was a gift to me and my colleague! My colleague doesn't know the lengths Ms. Roney went to for her and she was completely overwhelmed by the gift of parking at this most stressful and physically taxing time for her. I am so grateful to Ms. Roney for her follow-through and her creativity in helping me help my colleague at this difficult time.
  • Laurie Carter, 9/25/2012 – Initiative – Nominated by Pam Currey
    Laurie has handled the BOV book coordination and preparation with outstanding professionalism this month. She always does a great job, but this month there has been so much going on that what she does has been even more apparent than usual. She has been patient in waiting to get things and has made a number of very good calls.
  • Janet Cousins, 9/25/2012 – Initiative – Nominated by Jennifer Elswick
    Janet demonstrates excellence in initiative each and every day and has thrown herself into project after project over the summer without being asked. For example, she compiled an excellent procedure manual for the receptionist position all at her own direction. This will greatly benefit the department for many years to come. This is only one small example of the daily display of excellence she brings to our office.
  • Diana Pauley, 9/25/2012 – Responsiveness – Nominated by Jennifer Elswick
    Diana is charged with handling all of the moves and renovations for our department and has had her hands beyond full for the month of August in particular. As usual, she has worked diligently with Facilities to get the jobs done and has made sure that all new and returning faculty are well taken care of, despite the "rat race" involved in making it all happen. We want to thank Diana for her yearly devotion to this thankless task.
  • Kimberly Ailstock, 8/20/2012 – Initiative – Nominated by Danielle Dick
    Kimberly led the Spit for Science project fall launch; she did a fabulous job of leading a large and complicated project!
  • Dot Gonzales, 9/17/2012 – Initiative – Nominated by Anne Stratton
    Dot is ALWAYS responsive, professional and eager to help. She just worked another miracle for us! She was amazing during our faculty new hire "season." Everyone was keyed and paid on time! We love working with her. --Michelle Wilde, Anne Stratton
  • Karin Messina, 9/17/2012 – Responsiveness – Nominated by Anne Stratton
    Karin is always responsive to our needs and a pleasure to work with. Whenever payroll issues arise, tension can mount, and we so appreciate Karin's quick, smart actions to help resolve issues. Michelle Wilde, Anne Stratton
  • David Gray, 9/13/2012 – Initiative – Nominated by Emma Minor
    Mr. Gray exhibited extreme patience and follow-through on a work order request. I had been difficult to contact and he persevered until he located me and completed the assignnment. He was most professional and is to be commended for his 'attention to detail'. David is an asset to the university and represents PPD well in the Quest for Distinction.
  • Claudia Mangum, 9/13/2012 – Integrity – Nominated by Emma Minor
    Today marks my one month anniversary as a team member with VCU's Physical Plant. Claudia Mangum has gone out of her way to welcome me to the department and ensure that I meet other team members and have the proper tools to ensure success. She has been very busy in the various roles of her area of responsibility, but kindly volunteered to mentor a new staff member. I am sincerely grateful for her kindness and respect for the PPD team's success.
  • Dana Rajczewski, 9/13/2012 – Responsiveness – Nominated by Deidre Henley
    Several Family Medicine Employees participated in the Global Corporate Challenge as members of the Sole Patrol. HR asked me to be the Team Captain but part way through the Challenge some things occured which prevented me from continuing on in this role. Dana very willingly accepted my request that she take over and did a fabulous job rallying and encouraging our team members to "Keep Moving". Because of her leadership, the Sole Patrol logged over 7 Million real steps and helped to put VCU on the virtual global map! Thank you Dana!
  • James Hinkle, 8/23/2012 – Initiative – Nominated by Emma Minor
    Mr. James Hinkle and Mr. Mark White responded to a work request to install a keyboard tray in my office. They noticed that my monitor, computer and telephone wires were all over the place. They took the initiative to get a drill and place a grommet in my desk and organized all the cables. Not to mention that they did not leave one speck of sawdust. They also noticed that I had a new eraser board that needed to be hung and offered to perform that service as well.
  • Rhea Miller, 8/8/2012 – Responsiveness – Nominated by Cindy Andrews
    Rhea helped me ensure that a faculty position was posted quickly and then helped make a correction to the wording. She saved me time and effort. I appreciate her quick and efficient help.
  • Monica Jackson, 8/3/2012 – Responsiveness – Nominated by Pam Currey
    Monica is always willing to go above and beyond the call of duty, but she really put forth such an effort this week on the University's Six-Year Plan and the University Budget meetings for the University Budget Advisory Committee. She stuck with us until 6:30 on the Friday night before her vacation began. Monica is such a pleasure to work with.
  • Jacob Long, 8/3/2012 – Responsiveness – Nominated by Pam Currey
    Jacob works so hard for this office, but she really put forth such an effort this week on the University's Six-Year Plan and the University Budget meetings for the University Budget Advisory Committee. Even in the face of personal concerns, he plugged ahead and got an incredible amount of work done, allowing us to meet our state mandated deadlines.
  • Paul Peterson, 8/3/2012 – Responsiveness – Nominated by Pam Currey
    Paul works so hard, day in and day out and is such a good soul. He always does his best by VCU and by his team. He really has been working non-stop this week on the University's Six-Year Plan and the University Budget meetings for the University Budget Advisory Committee. He accomplished timely submission of the first and the launch of the second. Kudos to you, Paul.
  • Deborah Getty, 4/10/2012 – Responsiveness – Nominated by Ginny Heintzelman
    As an adjunct professor with in the Health and Human Performance Teacher Education Department I consult with Dr. Getty on a regular basis. I always find her to be extremely helpful and straight-forward about sharing her opinions and insight regarding working with students within this department. I would like to see her recognized for putting the department first and wanting what is best for the students within this department. I appreciate her continued support. Thank you Dr. Getty.
  • Konjit Chitty, 7/19/2012 – Responsiveness – Nominated by Takeya McLaurin
    An applicant who has been having trouble with a job application stopped by unexpectedly for assistance. I attempted to assist myself but was unsuccessful, so I asked Konjit for help. She contacted the vendor for technical assistance and when she was told that the applicant would have to re-create that portion of her application, Konjit literally copied and pasted each of the many job records for the applicant.
  • Connie Maslock, 7/13/2012 – Responsiveness – Nominated by Bassem Mohammed
    The form only allows me to choose one date and one compass point for Connie; however, I have observed her ongoing interaction from the day I entered VCU to complete my studies. Most importantly, Connie is the heart of the pharmacotherapy department. She is always eager to help, understands anxious graduate students and is equally responsive to everyone. You only need to enter her office to know you will get an answer or the help you need. Even with all her other responsibilities, she is very organized, things are done on time and she is a kind-hearted person to all of her colleagues and students. Thanks for being such a great person, Connie!
  • Phillip Johnson, 7/12/2012 – Integrity – Nominated by Katherine Dolvin
    Phillip is an outstanding VCU employee and co-worker. He is resourceful, respectful, and professional. I have seen him go above and beyond the call of duty to assist students, visitors, and employees (myself included) on countless occasions. Phillip's positive attitude is contagious and appreciated. We are lucky to have him in the School of Social Work. Thank you, Phillip!
  • Jessica Anderson, 7/11/2012 – Responsiveness – Nominated by Mitzi Lee
    Initiative, integrity, respect and responsiveness really define the character of Jessica. Not only today, but every encounter with her proves her to be an exemplary employee of F&A and a model for all VCU employees representing our institution. Being an extraordinarily resourceful and caring professional, she is always willing to share insight and help others.
  • Caroline Boyd, 7/9/2012 – Responsiveness – Nominated by Robin Matsuyama
    There is no one date for which Carrie should be recognized and no one "compass point." Carrie consistently is responsive to all requests and questions. She brings to our department intelligence, integrity, capability,respect, and efficiency. No matter what you ask, Carrie always finds the answers in record time and complete accuracy. She keeps us organized while always remaining calm and pleasant. She is the best!
  • George Harvey, 7/9/2012 – Responsiveness – Nominated by David Harless
    The form makes me put in one date, but I wish to recognize and thank George for his responsiveness, eagerness to help, and energy for his job through the whole year. George in the Faculty Support Center provides invaluable support to me and other faculty throughout the year. In my interactions with him, he does what is asked of him, and he goes the extra mile to do more and maximize benefit and help for faculty.
  • Buddy Bishop, 7/5/2012 – Initiative – Nominated by Mark Roberts
    Buddy assisted with the timely resolution of getting my remote access re-established so that I am able to effectively work from home when needed. The initiative displayed and the teamwork between he and Nancy Pearce to follow-through is a great asset to VCU and should be recognized.
  • Nancy Pearce, 7/5/2012 – Initiative – Nominated by Mark Roberts
    Nancy assisted with the timely resolution of getting my remote access re-established so that I am able to effectively work from home when needed. The initiative displayed and the teamwork between she and Buddy Bishop to follow-through is a great asset to VCU and should be recognized.
  • Lucy Mitzner, 6/13/2012 – Initiative – Nominated by Rhonda Lee
    Lucy is always willing to help me with a question or technological issue that relates to my work as a Literacy Coach for our ExCELL and SEELLS projects. (The date above is just one instance - her assistance is ongoing!)
  • Joanne Piper, 6/27/2012 – Initiative – Nominated by Regina Largent
    Joanne volunteered to complete video presentations that would be posted on the School of Business website. The presentations help students learn about the business school curriculum, how to improve their grades and the goals they need to meet to apply for their major.
  • Sharon Kelly, 6/6/2012 – Initiative – Nominated by Marjorie Goodwin
    Last month I was out of state for work and could not reach my co-workers to assist me with information I needed at that moment. I called Sharon and without fail she assisted me to complete my task. If she had not assisted I would not have ocmpleted my task. Whenever I have a question concerning a job if she does not have the answer she will find out and get back to me as soon as she can. She is a jewel for the School of Allied Health Profession.
  • Greg Council, 6/18/2012 – Initiative – Nominated by Kawana Pace-Harding
    Due to the unexpected departure of a coworker, Greg responded quickly to assist me in processing incoming workers’ compensation claims. Greg consistently demonstrates great teamwork and will help whenever and wherever he can. Thanks to Greg for his initiative and responsiveness. Without his assistance, the claims would not have been processed timely.
  • Sandra Morgan, 6/25/2012 – Responsiveness – Nominated by Melanie Boynton
    Everyday, Sandy goes out of her way to help others, answer questions, and make others feel at ease. I am constantly impressed by her professionalism and responsiveness. Whenever I need help, even for something very small, she stops what she is doing to lend a hand. What a great team player!
  • Rebecca E Jones, 6/25/2012 – Initiative – Nominated by Melanie Boynton
    Yesterday, Rebecca contacted me for some data regarding our school's diversity plan. This reminded me how much time and effort Rebecca spends, above and beyond her regular duties, to lead our school through the diversity plan effort. Her initiative should be commended and recognized by the university. Enhancing our diversity strategies is a worthwhile effort that people like Rebecca make happen.
  • Michael Larson, 6/25/2012 – Initiative – Nominated by Mitzi Lee
    Mike shows awesome initiative and has demonstrated this time and time again in the short 6 months he has been with VCU. Mike joined our team in January, and he very quickly learned a highly complex web based database used to manage leases with extremely limited training available. His comittment, dedication and focus in learning this system is an important benefit to our work, and we are glad he is a part of our team.
  • Katie McColgan, 6/25/2012 – Responsiveness – Nominated by Michelle Wilde
    I would like to recognize Katie McColgan! I work with Katie every day. Whether it is regarding a PAF, a contract or some type of payroll issue, I know I can count on her to help! She is always willing to go above and beyond to help. Her attention to detail is impeccable, her quick responsiveness is always appreciated by our office and she is a pleasure to work with. Therefore, I just want to say "Katie - thank you for everything you do!"
  • Schuyler Maedjaja, 6/22/2012 – Responsiveness – Nominated by Caitlin Bergendahl
    Schuyler is always very quick to respond to room and space reservation requests, and she's also great at finding alternatives if the space we want isn't available. She is a delight to work with, and I enjoy all of my interactions with her. She is an asset to the VCU team! Thanks, Schuyler!
  • Erica Peterson, 5/1/2012 – Initiative – Nominated by Nicholas Farrell
    Ms. Peterson surpasses all expectations in terms of initiative
  • Deana Villani , 5/21/2012 – Responsiveness – Nominated by Karen Fields
    The day before a big training session I had to leave work to take care of an emergency with my elderly mom. Without being asked, Deana offered to make sure the course materials were complete, packed, and ready to go. That small act of kindness made it easier to focus on my mom without having to worry about loose ends for the upcoming class. This is typical of Deana - she is always ready to lend a hand.
  • RaShel Charles, 5/14/2012 – Initiative – Nominated by Patricia Cummins
    This was the final step in uploading a Gates Foundation grant involving several schools and faculty. She was efficient and effective and pleasant at helping with all the logistis faculty researchers needed to make a Gates application possible. She consistently went above and beyond! She's great.
  • Brigette Pfister, 5/14/2012 – Initiative – Nominated by William Pelfrey
    Brigette went well beyond expectations and carefully combed through an extensive grant proposal, offering many very good suggestions, revisions, and comments. Her assistance significantly strengthened the proposal.
  • Sharon Dawson, 5/22/2012 – Responsiveness – Nominated by William Pelfrey
    Sharon was very helpful in finalizing a grant proposal and repaired some corrupt elements to the proposal narrative in a very timely fashion. On the day the grant was due, she was available and worked hard until everything was perfect.
  • Linda Garrett, 5/15/2012 – Initiative – Nominated by Lisa Phipps
    I wanted to recognize my co-worker, Linda Garrett, for her help with a very complicated work issue. One of our hospital physicians was not receiving critical pager messages (it was bypassing his pager completely and going to his cell phone). Working with the different VCU offices, the physician and the VITA state agency, Linda was able to diagnose the problem (it was more than just a pager issue) and resolve the problem immediately. Linda really saved the day with her widespread knowledge. She is great to work with and a true asset to our team. This is only one example of how Linda takes the initiative to help her teammates every day she is in the office. I have worked with her for almost 10 years and, regardless of what she is doing, Linda will take the time to help others.
  • Virginia Schmitz, 5/16/2012 – Respect – Nominated by Debra Gail Bartee
    I would like to take a moment to recognize Miss Ginny. I've had the pleasure of working with her for several years and would like to say that each and every time we have spoken, she has been kind, understanding, pleasant and always professional. At the end of each conversation, I have a smile on my face and I'm certain that she affects many people the same way. Thank you Miss G!
  • Brian McTague, 5/2/2012 – Integrity – Nominated by Amira Pierce
    I have been working with Brian for the past semester on a collaboration between the Writing Center (where he works) and the National Scholarship Office (where I work). He has been responsive, helpful, kind and involved in all of our activities and I'm so glad we could form this alliance!
  • Laura Gariepy, 5/2/2012 – Responsiveness – Nominated by Jeff Wing
    Laura has been a terrific colleague since she began at VCU three or four years ago. She is wonderfully supportive of the candidates for nationally competitive scholarships. She is also willing to help out with whatever ideas we have to encourage our candidates to more fully utilize the research support services of the library. Laura meets with individual candidates, often referring them to her colleagues who have specific subject matter expertise relevant to the candidate's proposal. At times, she takes on a more active role in advising individual students, when she feels she can help guide their research efforts. Whenever possible, Laura will join us for workshops and information sessions we request her assistance. She has even created a short powerpoint presentation--with voice over--that we can use when she is not available to join us. On top of her incredible competence and commitment to VCU's students, she always brings a positive, can-do attitude to our collaborations. It is a joy to call Laura our colleague, and we look forward to each opportunity we have to work with her.
  • Diana Pauley, 5/10/2012 – Initiative – Nominated by Jennifer Elswick
    I want to thank Diana for agreeing to forego an upcoming vacation day so that our department has coverage in the front office. This sacrifice allows me to attend GEHLI which means a great deal to me. Thanks, Diana!
  • Jenae Harrington, 4/19/2012 – Integrity – Nominated by Martha Harris
    Since the sudden passing of my husband, I have been going through the most difficult time in my life. Jenae has been my source of encouragement and inspiration. Even though I am considerable older than Jenae and have children older than her, she has given me the level of comfort and reassurance that are typical of older relatives and friends.
  • Jennifer Gay, 5/10/2012 – Initiative – Nominated by Laurie Carter
    For the last several weeks and culminating on 5/10/12, Jennifer has independently initiated and followed through on an exhaustive search to make sure all terminal year graduate student (SoD) candidate files are complete and ready for graduation.
  • Whitney McKenzie, 5/10/2012 – Responsiveness – Nominated by John Carter
    Whitney makes a work day a lot easier by being there if you need any kind of assistance. She makes sure that you have the supplies needed to complete your job/task. She is very considerate and will try to help you in any way that she can, even if it is not in her job description.
  • Mary Tucker, 5/1/2012 – Responsiveness – Nominated by Christine Reid
    Mary Tucker often goes "above and beyond" the call of duty to help faculty members and students. This example of her responsiveness relates to sharing her "magic touch" with the photocopier. Our Department's photocopiers both frequently jam and break down. One evening I was alone in the office, trying to make some copies when both copiers jammed; although I thought I was doing what needed to be done to clear the jam, I couldn't get either copier to work. I went home and left notes on each machine indicating that they were both jammed. When I returned to work the next morning, both machines were working, my copies were already made for me, and Mary Tucker cheerfully offered to show me where the "hiding" jammed piece of paper had been in each machine. She didn't complain about the machines being unusable when she arrived; she just cheerfully fixed the problem and patiently showed me exactly how to avoid that problem in the future.
  • Keysha Bailey, 4/26/2012 – Responsiveness – Nominated by Christine Reid
    Keysha Bailey was very responsive to requests for multiple types of information needed to file accurate performance reports for three Federal projects by working late at night, after focusing on other urgent budget matters during the day. I greatly appreciate Keysha's dedication, responsiveness, and focus on integrity in getting together the most accurate data possible to file with our reports. I appreciate her willingness to learn and find out new ways to access needed information.
  • Amy Armstrong, 2/6/2012 – Respect – Nominated by Christine Reid
    Amy Armstrong is an outstanding Department Chair. This semester she met individually with each faculty member to ask what we think could be done better in the Department, and if there are any opportunities we see being missed, in advance of our visioning meeting. She showed profound respect for each opinion.
  • Christopher Wagner, 4/16/2012 – Initiative – Nominated by Christine Reid
    With Amy Armstrong, Chris Wagner has worked to develop an initiative for bringing our Rehabilitation Counseling education program to an underserved area of Virginia, in Abingdon. I'm delighted that Dr. Wagner has agreed to serve as our Department's Vice Chair; we're lucky to have him working with us in this role.
  • Carolyn Hawley, 5/3/2012 – Integrity – Nominated by Christine Reid
    Carolyn Hawley is an outstanding new faculty member. When asked to take the lead on an ethics workshop, she readily jumped in to prepare and deliver an excellent interactive presentation. She not only speaks authoritatively about integrity; she lives it.
  • Sheila Baker, 5/9/2012 – Initiative – Nominated by Takeya McLaurin
    I'm scheduled to facilitate new employee orientation on May 10, 2012. Generally, each HR Generalist is solely responsible for the preparation of assigned orientations. This mostly involves making copies and putting packets together. We have HR Interns, who usually assist with this task; however, because the semester has ended, we are currently without interns. The May 10 orientation is full which means lots of copies and packets needed to be made. Sheila, along with the other HR Generalists, took time from their heavy workloads, to help me prepare for my orientation. With all four of us copying and putting packets together, the task took 2 hours. Imagine if I had to do this alone! I didn't even ask for the help. Sheila, and the other Generalists, recognized their team mate needed help and took the initiative to pitch in and help out. Thank you! I appreciate all you do and am so lucky to be part of such a wonderful and supportive team that truly works together.
  • Patricia Wallace, 5/9/2012 – Initiative – Nominated by Takeya McLaurin
    I'm scheduled to facilitate new employee orientation on May 10, 2012. Generally, each HR Generalist is solely responsible for the preparation of assigned orientations. This mostly involves making copies and putting packets together. We have HR Interns, who usually assist with this task; however, because the semester has ended, we are currently without interns. The May 10 orientation is full which means lots of copies and packets needed to be made. Patricia, along with the other HR Generalists, took time from their heavy workloads, to help me prepare for my orientation. With all four of us copying and putting packets together, the task took 2 hours. Imagine if I had to do this alone! I didn't even ask for the help. Patricia, and the other Generalists, recognized their team mate needed help and took the initiative to pitch in and help out. Thank you! I appreciate all you do and am so lucky to be part of such a wonderful and supportive team that truly works together.
  • Allison Wetterhahn, 5/9/2012 – Initiative – Nominated by Takeya McLaurin
    I'm scheduled to facilitate new employee orientation on May 10, 2012. Generally, each HR Generalist is solely responsible for the preparation of assigned orientations. This mostly involves making copies and putting packets together. We have HR Interns, who usually assist with this task; however, because the semester has ended, we are currently without interns. The May 10 orientation is full which means lots of copies and packets needed to be made. Allison, along with the other HR Generalists, took time from their heavy workloads, to help me prepare for my orientation. With all four of us copying and putting packets together, the task took 2 hours. Imagine if I had to do this alone! I didn't even ask for the help. Allison, and the other Generalists, recognized their team mate needed help and took the initiative to pitch in and help out. Thank you! I appreciate all you do and am so lucky to be part of such a wonderful and supportive team that truly works together.
  • Audrey Short, 5/3/2012 – Initiative – Nominated by Tina Carter
    I have the pleasure to work with Audrey through her service-learning class with the English Language Program. She does a wonderful job of preparing her students to serve in the Lobs & Lessons afterschool program. The students prepare and teach a series of cultural life skills lessons, as well as assist with homework and tennis instruction. Audrey is an excellent community partner and communicator, and is quick to modify a lesson or schedule based on the needs or challenges of our youth. I look forward to our on-going partnership and the cultural diversity her students bring to our youth and program.
  • Sarah Beth Yuhasz, 5/8/2012 – Integrity – Nominated by Kristen Conover
    Sarah Beth has consistently volunteered to take on more than a person should be expected to with the exit of key personnel in the Dean's Office, the Computer Center, and our Painting Departments. Her attention to detail and thorough follow through with fiscal responsibilities are top notch and as the year end approaches for the School of the Arts I have complete confidence that her strong work ethic and extreme competence will allow for an uneventful close to an eventful year.
  • Mary Eisendrath , 4/24/2012 – Initiative – Nominated by Sarah Beth Yuhasz
    I just want to take a moment to recognize Mary Eisendrath for the work she does that is above and beyond her required duties. She has taken the reins time and again to coordinate and organize our awards ceremonies, good-bye gifts, and generally keeps the department feeling like a family, rather than a group of disparate individuals. Mary works so hard to make sure that all of our students and faculty are recognized for their hard work. I wanted to make sure she is also.
  • Karen Mullins, 4/30/2012 – Respect – Nominated by Sarah Beth Yuhasz
    Karen Mullins is an excellent leader. She always shows tact and diplomacy when handling sensitive issues, and is ready to both speak up when something is wrong and praise people when things are going well. I see this most in her interactions with our student workers. She always uses a wonderfully instructive method and I can see the understanding and desire to better themselves in these students as a direct result of her interactions with them. She also is the first to recognize the hard work these students do for us and really goes above and beyond to make them feel like part of the team, not just disposable employees.
  • David Puckette, 5/1/2012 – Initiative – Nominated by Nadine Wingfield
    Dave is always proactive in performing his job responsibilities. He goes above the call of duty. Not one to stand by and wait, he jumps in and lends a hand .
  • Konjit Chitty, 5/2/2012 – Responsiveness – Nominated by Takeya McLaurin
    Our recruitment management system has recently undergone an upgrade. Since the system has been "live", Konjit has been so wonderful, kind, patient, and knowledgeable. When problems with the system arise, she responds quickly and accurately. I don't know what we would do without her!
  • Janet Cousins, 4/25/2012 – Initiative – Nominated by Jennifer Elswick
    In the span of a month, Janet has literally transformed the receptionist position to one of excellence. Not only has she brought in plants of her own to beautify the common space, she has completely revamped the storage closet and made it much easier to use for her and her co-workers. Janet takes on new requests with enthusiasm and displays an altogether uncommon work ethic day in and day out. She demonstrates excellent customer service skills, takes initiative and is a wiz at writing procedures! In addition, she demonstrates a firm, yet caring touch with faculty and students. We want to thank Janet for her hard work, attention to detail, and respect for our processes.
  • Enos "Lee" Southard, 4/18/2012 – Integrity – Nominated by Laura Gariepy
    Although I have selected today's date as the 'date of interaction,' I really wanted to comment on Lee Southard's continuously great attitude. In Lee's capacity as Facilities Coordinator, I see him often when he is delivering mail or addressing other issues around VCU Libraries. He is continually friendly, cheerful and simply brightens my day. It's as simple as that -- I look forward to seeing Lee and believe that he has a positive influence on our organizational culture. Thank you, Lee!
  • Stephani Rodgers, 4/17/2012 – Responsiveness – Nominated by Laura Gariepy
    Although I've listed 4/17/12 as the "date of interaction," I wanted to acknowledge Stephani "Nia" Rodgers' flexibility and commitment to our students in general, particularly over the past month. Cabell Library's Research & Instructional Services unit recently expanded our research assistance hours from 9pm until midnight from Sunday-Thursday, and also expanded hours on Friday evenings and Saturday mornings. As we worked to cover this large increase in our hours, Nia not only worked quickly and tirelessly to rearrange the desk schedule and make sure all hours were covered, but she also stepped in to cover many of the hours herself. In many instances, she shifted her schedule to work until midnight. Her colleagues in Research and Instructional Services are grateful to her for so readily stepping up to the plate, and constantly keeping our library patrons at the forefront of her mind. Thank you, Nia!
  • Schuyler Maedjaja, 3/21/2012 – Responsiveness – Nominated by Melissa Koch
    I had many updates to make to the summer schedule and Schuyler and her team (who are also wonderful) processed all the changes in record time. I am continually impressed by her hard work and positive attitude and I'm so thankful I get to work with her so closely.
  • Leetah Stanley, 3/7/2012 – Responsiveness – Nominated by Cindy Andrews
    I made an error in an online donation and contacted Leetah. She immediately responded by cancelling the transaction and following up with my bank to ensure the transaction was not processed. I really appreciate her responsiveness and caring!
  • Jamillah Curtis, 2/28/2012 – Responsiveness – Nominated by Jose Alcaine
    I would like to recognize and thank Jamillah for helping me with a sizable Blackboard project I have. The project involves many students enrolled in various on-line sections of the project. Jamillah's responsiveness and timely assistance made the launch of these classes a reality. Without her help and initiative it would have taken me much longer to open the courses. Jamillah may think this was just part of her work; for me it was a high level of service and response at a crucial time in the project. I really appreciate her efforts and help. Thank you.
  • Lauren Katchuk, 2/27/2012 – Responsiveness – Nominated by Matthew Ruland
    I needed some assistance with recording some safety videos. Lauren was quick to get me 2 students (Cory Johnson and Amber-Lynn Taber, who were both outstanding) to assist. Lauren has also assisted me with my radio show on Monday nights on WVCW.org. The whole Student Media staff has been very cooperative and helpful with all my Crime Prevention endeavors.
  • Stacie Harris , 2/3/2012 – Responsiveness – Nominated by Nicole Dailey
    In early February 2012 the Security Division learned that a current assignment was not renewing its contract. If that were to ocurr then five employees would be without work. When I advised Mrs. Harris of the situation she quickly took the initiative to help me find placement for the staff within the department. Her efforts and knowledge helped our agency secure work for very good and dependable staff members. Without her initiative the outcome may not have been as bright.
  • Melvin Sexton, 2/8/2012 – Responsiveness – Nominated by Tricia Bartoo
    A female employee had her wallet stolen from a VCU Building. Mr. Sexton and his co-worker heard the call for help and observed a subject running from the building. The two gave chase and helped police with the apprehension of the suspect. Their quick response and willingness to help someone in need shows their dediciation to making VCU a better/safer place to work.
  • Kevin Edwards, 2/8/2012 – Responsiveness – Nominated by Tricia Bartoo
    A VCU employee had her wallet stolen from a VCU Building. Mr. Edwards and his co-worker responded to the employee's call for help and chased the suspect. They assisted in the apprehension of the suspect. Their quick response and willingness to help a fellow VCU employee shows great dedication to making VCU a better/safer place to work.
  • Ann Moorehead, 2/14/2012 – Responsiveness – Nominated by Susanne Croasdaile
    Ann took time from a task that she was beginning to make sure that I could get information before the start of the workday to improve the services I would be providing to consumers later in the day. She did it with a smile and gentle humor.
  • Stephanie Hart, 2/14/2012 – Integrity – Nominated by Crystal Thomas
    Stephanie is hands down the most down-to-earth, even-keeled problem-solver. She keeps this department going. She is thorough and gets things done as one would expect but she simply does it all with the best attitude. I wonder what would happen if should she leave our little corner of VCU. While I'm certain SOMEONE would take on her role and get things done, I am extremely doubtful that anyone could take her place.
  • Schuyler Maedjaja, 2/14/2012 – Integrity – Nominated by Jody Symula
    I have interactions with Schuyler throughout the academic year. She never fails to be very responsive, upbeat, helpful and all around a complete joy to work with. She is the best part of course scheduling and course maintenance forms!
  • Susan M. Kelley, 2/13/2012 – Responsiveness – Nominated by Larry Walters
    I work in the Renovation Department and we have a consent need to give VCU approved contractor access to buildings that they are working on, sometimes we do not have a lot of notice ahead of the needed access. Just about every time I send over a request within five minutes Susan sends back an email saying "access granted"....this is excellent service, and I think she deserves the recognition.............It is a pleasure working with someone who performs their job at this level of service!
  • Larry Walters, 2/1/2012 – Responsiveness – Nominated by Cynthia Myron
    For the past year, our department has been working with Larry on several renovation projects which require time sensitive responses and complex planning issues. Larry has always been a pleasure to deal with and has made our projects run smoothly and efficiently. He has provided us with the tools and resources to move through what could have been overwhelming processes. We are thankful for his professionalism, responsiveness and his clear and well communicated information. It is easy for us to compare our renovation processes with and without his help as projects we organized without his direction were far less efficient and more disruptive to our daily office operations.
  • JoAnne Harding, 2/1/2012 – Responsiveness – Nominated by Ella Benn
    JoAnne is AWESOME. Always willing to lend a helping hand to the VCU community. Provides excellent customer service. She is, JoAnne on the spot and very much appreciated.
  • Ella Benn, 2/1/2012 – Responsiveness – Nominated by JoAnne Harding
    Great responsiveness and responsibilty of work load throughout the year. Courteous attention to customers. And promptness with security issues.
  • Jose Alcaine, 11/15/2011 – Responsiveness – Nominated by Cindy Kinney
    Jose is always very helpful. Grant submissions can be a high stress situation and Jose is ALWAYS helpful and often goes above and beyond to get the grant proposals submitted on time. He is always available to help with technical questions with InfoEd and other proposal submission issues.
  • Sharon Banks, 2/7/2012 – Initiative – Nominated by Carol Brooks
    Sharon Banks, as the General Practice, Executive Secretary/Administrative Assistant, went out of her way to exceed our expectations of a renovated "lunch room/coffee lounge/gathering site" for our Department. Not only did she arrange for a new microwave but she set-up shelving for the coffee area, had the bookshelves painted and made that whole room more attractive. This is how she always responds to a request - she always exceeds our expectations!!! Thanks Sharon!!!
  • Nathan Barnes, 1/4/2012 – Respect – Nominated by Scott Krogman
    Mr. Barnes displayed a level of respect to all trainees and the rest of his colleagues that no other Officers in Charge or Supervisors showed. This made working for him and with him an absolute pleasure.
  • Joanne Harding, 1/25/2012 – Responsiveness – Nominated by Deidre Henley
    Joanne Harding ( Financial Reporting) always respectfully listens to my questions and then cheerfully continues to explain the answers until I understand. I cannot speak highly enough of Joanne Harding. She is very professional and full of integrity.
  • Jessica Majkowycz, 1/11/2012 – Responsiveness – Nominated by Caitlin Bergendahl
    Jessica has been a delight to work with in her role as the Federal Work-Study Coordinator. On January 11th, 2012 she emailed out a Federal Work Study Award Tracker spreadsheet, that will help departments track their students' work-study awards, as well as a handbook and a how-to guide on using the Tracker. She has always been incredibly responsive and helpful in all of the interactions I've had with her, and she sends very clear and well-written communication to departments. I am grateful for her enthusiasm and helpfulness and for the fantastic tools she has provided to help me do my job more efficiently. She is a very valuable member of the VCU community!
  • Angela Nelson, 1/11/2012 – Responsiveness – Nominated by Jordan Starbuck
    For over a year I have been trying to figure out a solution to our needs in the office of sustainability regarding an issue over purchasing. I had a meeting with another individual, who then brought me into Angela's office (unannounced to her). She (Angela) stopped what she was doing, was incredible insightful and came up with not only one solution but additional solutions if the first one didn't work. She was helpful, respectful and more then willing to take on the problem. (I have never met Angela before). Again, this was not even something she had on her radar for the day. By the end of the day, she had a solution and went above and beyond in my opinion.
  • Scott Stech, 1/11/2012 – Responsiveness – Nominated by Laura Georgiadis
    The Division of Community Engagement would like to recognize Scott Stech, our Fiscal Tech, for his amazing attitude. He is always willing to give a helping hand no matter what the task. He is positive, responsive and professional. He has been a wonderful addition to the Division.
  • Ashaki Anderson, 1/9/2012 – Responsiveness – Nominated by Laura Georgiadis
    I am recognizing several staff of VCU Parking who work at the Laurel Street Parking Deck. Ashaki Anderson, John Hoan, Stephen Joiner and Lee Monroe. Each morning as I wait for the gate to open so I can enter the Lauren Street Parking Deck the attendant on duty is welcoming and enthusiastic. Their excellent customer service has allowed me to start the day smiling and I feel this behavior should be commended. Thank you Ashaki, John, Lee and Stephen!
  • John Hoang, 1/10/2012 – Responsiveness – Nominated by Laura Georgiadis
    I am recognizing several staff of VCU Parking who work at the Laurel Street Parking Deck. Ashaki Anderson, John Hoang, Stephen Joiner and Lee Monroe. Each morning as I wait for the gate to open so I can enter the Lauren Street Parking Deck the attendant on duty is welcoming and enthusiastic. Their excellent customer service has allowed me to start the day smiling and I feel this behavior should be commended. Thank you Ashaki, John, Lee and Stephen!
  • Stephen Joiner, 1/11/2012 – Responsiveness – Nominated by Laura Georgiadis
    I am recognizing several staff of VCU Parking who work at the Laurel Street Parking Deck. Ashaki Anderson, John Hoang, Stephen Joiner and Lee Monroe. Each morning as I wait for the gate to open so I can enter the Lauren Street Parking Deck the attendant on duty is welcoming and enthusiastic. Their excellent customer service has allowed me to start the day smiling and I feel this behavior should be commended. Thank you Ashaki, John, Lee and Stephen!
  • Lee Monroe, 1/6/2012 – Responsiveness – Nominated by Laura Georgiadis
    I am recognizing several staff of VCU Parking who work at the Laurel Street Parking Deck. Ashaki Anderson, John Hoang, Stephen Joiner and Lee Monroe. Each morning as I wait for the gate to open so I can enter the Lauren Street Parking Deck the attendant on duty is welcoming and enthusiastic. Their excellent customer service has allowed me to start the day smiling and I feel this behavior should be commended. Thank you Ashaki, John, Lee and Stephen!
  • Cathleen Burke, 1/3/2012 – Respect – Nominated by Karen Fields
    Cathleen exhibited the utmost care and concern for me not only as a member of her staff but as an individual when I needed to be away from the office unexpectedly during my mother's sudden illness. Being treated this way by my supervisor only encourages me to contribute more to our team and is one of the reasons I chose to work at VCU and choose to remain employed here.
  • Daynon Smith, 1/11/2012 – Respect – Nominated by Karen Fields
    Daynon stepped in with very little notice to teach my workshops when my mother had a heart attack. Although he was busy with his own heavy workload, Daynon acted as if helping me was no inconvenience at all. Colleagues like Daynon make the VCU HR team like family to me.
  • Jim Toth, 12/22/2011 – Responsiveness – Nominated by Jim Yucha
    A security scan identified an issue that a sensitive file was exposed to internet. Jim, which on vacation, responding in a timely and professional manner, removed the identified file and associated directory from the system.
  • John Fritz, 12/24/2011 – Responsiveness – Nominated by Jim Yucha
    A security scan identified a potential system vulnerability due to non-patched software. Fritz, while on vacation, both identified and installed the necessary patches to alleviated the vulnerability.
  • Jonathan Cox, 12/23/2011 – Responsiveness – Nominated by Jimmy Ghaphery
    Jonathan responded quickly to help with an issue with the VCU Libraries' Digital Collections and the VCU Google Search Engine. This was on Friday morning the first day of winter break.
  • Carl Purdin, 12/13/2011 – Responsiveness – Nominated by Larry Walters
    Since i have been at VCU (about 18 months) Carl has always taken time to answer my question that come up about different Architectural issues we deal with in the Renovations Department. It would be very easy for Carl to say "I am too busy" because he is, but he usually always has a minute when I drop in unexpected, Thanks Carl
  • Barbara Claiborne, 12/13/2011 – Responsiveness – Nominated by Debra Hall
    Barbara's responsiveness during a payroll processing in which 2 employees would not have been paid was great, her quick response helped us to correct the situation and ensured that they received their monies on payday.
  • Lydia Nichols, 12/14/2011 – Responsiveness – Nominated by Deana Villani
    I called Lydia with a question regarding Timekeeping access for an employee as he could not enter specific data into Banner but was able to go to the proper forms. Within minutes of my call, Lydia was able to decipher the issue and had the employee up and running with the proper maintenance access. Thanks, Lydia for your keen eye, quick thinking, and willingness to assist at a moment's notice!
  • Molly Massey, 11/28/2011 – Responsiveness – Nominated by Sonyia Elder
    Molly goes above and beyond in her response to the needs of our clients and also to the community action team members we work with. If you ask Molly do to something..it's done, better than you ever expect. Our clients are bereaved mothers and their families, so timeliness equates to caring. Molly shows her caring and compassion by listening attentively, providing resources quickly and thoroughly and always following up to make sure the person received what they needed. It is an honor and privilege to work with her.
  • Bernard Moitt, 11/9/2011 – Initiative – Nominated by Stephen Davenport
    Dr. Moitt graciously brought together a diverse group of faculty, staff and students. We all enjoyed remarkable conversation and wonderful food.
  • Barbara Jackson, 11/15/2011 – Initiative – Nominated by Kimberle Jacobs
    I would award Barbara on all 4 compass points. Barbara always takes excellent care of our animal orders which are critical to our research. This was especially apparent last year when she went on vacation and we had some special requests during that time that did not get fulfilled. Barbara never fails us, always alerts us to any issues. She is incredibly responsive to any requests we make. She is just all around one of the most competent and consistently available and hardworking people that I have met at VCU.
  • Dorothy Fillmore, 12/10/2011 – Initiative – Nominated by Wedy Kliewer
    Dorothy did a fantastic job organizing and executing the Psychology Department's graduation ceremony. Over 1,200 attended. The care and attention Dorothy put into the ceremony made this a memorable event for all of the graduates who attended.
  • Clara Sine, 12/5/2011 – Initiative – Nominated by Jose Alcaine
    I would like to recognize Ms. Clara Sine because she is always helpful and attentive and is always willing to go the extra mile to get the job done. She always takes the initiative on projects and gets them done no matter how much work is involved. She is a great team player for Tech Transfer and the Office of Research. She is great to work with and her efforts are greatly appreciated.
  • Calvin Sutton, 12/8/2011 – Responsiveness – Nominated by Blythe Proulx
    Calvin is a godsend every single day in the Wilder School. He is intelligent, polite, helpful, kind, good-natured, and works very hard to help the faculty with our everyday tasks and to make the Wilder School run smoothly. He has helped to make me feel very at home here at VCU and he goes out of his way for all of us. I do not know what we would do without him.
  • Jackie Myers, 12/7/2011 – Initiative – Nominated by Deidre Henley
    I called Jackie to ask her how to fill out the Salary Reduction Agreement Form. She was extremely helpful and enlightening. There are so many issues I had not known to consider! Jackie took the time and care to explain everything to me so that I understood all of my options. If Jackie had not provided such individual attention, I would have missed out on receiving all of the available benefits.
  • Lynn Welton, 11/21/2011 – Responsiveness – Nominated by Mary Boyes
    Lynn Welton is the Office Manager for the CTE but also provides support for the faculty of the University College. Several weeks ago, my daughter was very ill and I had to cancel my office hours and classes. When I called the UC to find someone to help me, Lynn was the only person who I could get on the phone. Despite the fact that Lynn handles a heavy work load that includes managing travel funds, leave, budget, etc. for over 50 faculty and staff, she cheerfully created a clear cancelation message for all of my classrooms and posted the messages immediately. This is just one small example of how Lynn works. She is quick, responsive, positive, and smart. I appreciate knowing that Lynn is here and that I can rely on her responsiveness and accuracy.
  • Becky Aycock, 12/1/2011 – Responsiveness – Nominated by Jill Baedke
    This recognition is for years of support and help to the off-campus instructors - especially me! Becky and I have worked together for over 10 (?) years - and I have never met her face-to-face! Most all our correspondence has been by eMail. After teaching over thirty online course for VCU - she is still the first person I contact when I have a problem or need an answer to a question. Her responses are timely and very supportive of the special circumstances that come with dealing with students you never see and bookkeeping that is not face-to-face. She is a vital part of the off-campus online course program. Bravo!
  • Sandra Brooks, 11/10/2011 – Initiative – Nominated by Alita Williams
    A co-worker left rather abruptly and I have been completing many of her assigned tasks while some of my own tasks have been falling behind. Without prompting, Ms. Sandra offered to help me complete my assignments as she had time in her day. This is an example of the great teamwork that we have in our area. I truly appreciate this gesture.
  • Matthew Leake, 11/10/2011 – Initiative – Nominated by Alita Williams
    A co-worker left rather abruptly leaving myself and my supervisor to complete many of her assigned tasks. Matthew has stepped up to the plate to help in any ways possible. He has even taken the initiative to learn unfamiliar tasks in an effort to better help support the department. This is an example of the great teamwork that we have in our area. I truly appreciate his self-motivation and dedication to a job well done.
  • LaToya Robinson, 11/3/2011 – Responsiveness – Nominated by Jeff Wing
    This is not really a one-time experience. LaToya provides transcripts, as requested, for VCU's national scholarship candidates. She is ALWAYS quick to respond to our requests and gracious and professional in ALL of our interations. We have worked with a series of great members of the Records & Registration staff. LaToya is the latest and is doing a terrific job of upholding the high standards that are obviously the norm in R&R. Her support for our national scholarship candidates is an important contribution to their successes. Thanks!
  • Laura Gariepy, 11/10/2011 – Initiative – Nominated by Jeff Wing
    The National Scholarship Office has worked with Laura since shortly after she began in her role at Cabell Library. Laura works closely with many of the national scholarship candidates to aid them in their research efforts. She does a terrific job of connecting our candidates with other (discipline-specific) resources within VCU's libraries. The candidates regularly report that Laura is wonderful is providing assistance and support as they develop their scholarship proposals. More importantly, several of them return to consult with her multiple times during the course of the application cycle.
  • Eleanor Sharp, 9/5/2011 – Initiative – Nominated by Rachel Kopelovich
    Eleanor really stepped up when I hired a new program assistant. She was incredibly responsive to training requests and really went above and beyond - She helped our new program assistant with training in Banner, even assisting in the creation of a specialized home page. She even went so far as to create videos to assist. She was available on the phone and over email until the new program assistant was up to speed.
  • Brenda Jones, 11/11/2011 – Initiative – Nominated by Karen Bryant
    Mrs. Jones is a very dedicated worker who performs assigned responsibilities with a strong sense of commitment. As the Enrollment Specialist for the School of Pharmacy's Professional PharmD Program, she prepares information packets for prospective students and applicants to the school's professional program. Mrs. Jones assists the Associate Dean in welcoming these individuals by planning informal receptions to show how important they are to us and to showcase our faculty's valuable research. She also makes herself available to assist co-workers with the same strong commitment. She is a wonderful individual and can brighten your day with her infectious smile. It has been an honor working with and learning from Mrs. Jones. She is more than just an asset to the school, she is an icon in her own right. We know her accomplishments and this recognition helps give her a day in the sun to shine as brightly as she can for all of VCU to see.
  • Whitney McKenzie, 11/1/2011 – Responsiveness – Nominated by John Carter
    Whitney is always on top of any project that she is given and gives it her utmost attention. She is very detailed orientated and wants her projects to have the perfection it needs. She is very cooperative and delivers any project within a very reasonable time frame.
  • Jean Scott, 11/10/2011 – Responsiveness – Nominated by David Spivey
    Ms. Scott was very helpful in resolving some confusion over a "overdue" book that I believed I had returned to the library. She resolved my issue quickly and courteously. In fact, she wasn't just courteous. She was pleasant. She located the book an area responsible for assessing damage. She explained the procedure the library follows in such a situation. I was already satisfied with my service when I received a follow-up e-mail from Ms. Scott detailing additional information she gathered after I had left. Ms. Scott was one of the good things that happened to me on November 10.
  • Susan Roth, 11/15/2011 – Respect – Nominated by Pamela G. Taylor
    For her sincere interest and respect for research and for her always taking the time to listen! She is an inspiration and always makes me feel valued!
  • Julia Withers, 11/16/2011 – Responsiveness – Nominated by J Lee Watts
    Julia has been very helpful and assisted me with completion numerous projects in the past. Today she assisted me with setting up a project to send out email notifications on a regular schedule. Thank you for all that you do.
  • Brenda Alexander, 11/11/2011 – Respect – Nominated by Michael Pierce
    For Veteran's Day, Brenda went around the office, and asked each employee if they wanted to contribute $1.00 towards lunch for the lone veteran in our workgroup. She then gave the donated small amount of money to this employee, telling him to go out and have lunch on us. It was a simple, sweet, affordable way to honor and thank this employee for his service to our country.
  • Ramont Reed, 11/8/2011 – Initiative – Nominated by Jennifer Elswick
    I submitted a ticket in error to the VCU Help Desk for information regarding video conferencing. Even though the request should have gone to Media Services, ultimately, it reached Ramont Reed, technology support services, in the College of Humanities and Sciences. I do believe it would have been perfectly reasonable for Ramont to send the request back and point out the error. Instead, he contacted me to assess my needs and determine if he could help me. My command of the technical jargon was quite bad and I made several verbal blunders that would have frustrated even the most patient of people. But, true to form, Ramont was his usual patient, kind and helpful self. As a result, we were able to handle the video conferencing internally, resulting in budget savings and not having move to another location. Ramont has always demonstrated excellence in customer service, so this is not new information. But I want him to know that I/we continue to value him for his kind nature, his initiative in taking on issues (not always directly under his purview) in service to his fellow staff members, and his creative problem-solving that keeps our college running smooth. Thanks, Ramont!
  • Dorothy Fillmore, 11/8/2011 – Integrity – Nominated by Jen Elswick
    Thanks to Dorothy for taking time out of her very busy schedule to assist me with an operations problem on Tuesday. Her experience and wisdom are so valuable in our department and we are lucky to have her. It is a very busy time of year for her, but she was willing and patient with my request all the same and I now have a clear way forward on my problem. Thanks, Dorothy!
  • Pamela Williams, 10/26/2011 – Responsiveness – Nominated by Judy Turk
    An accreditation site visit team recommended the School of Mass Communications for re-accreditation. The successful outcome was possible because Pam coordinated the efforts of the School's staff to ensure that the self-study was complete and that on-site arrangements for the visit were efficiently made.
  • Jack Schreiber, 11/3/2011 – Responsiveness – Nominated by Florence Johnson
    In August 2007 I moved into my current position in the School of Engineering and soon realized my responsibilities included several procedures I was unfamiliar with. Jack Schreiber guided me with patience and attention to detail though he was not required to do so. Where others might offer such assistance sparingly, he was genuinely determined to help me, despite his own workload, which is quite substantial as assistant to the department chair in Chemical Engineering. Jack is a true team player. He helps whenever called upon, whether it’s one of his peers, a faculty member, a student or visiting guest. He does not subscribe to the “not in my job description” category philosophy. He will as easily deliver mail as facilitate a meeting. He has a consistently superior work ethic, willingness to help both within and outside the confines of his position, and the ability to smile through it all. He has a commitment to do the right thing in the best way. Thank you, Jack.
  • Debra Hall, 9/1/2011 – Respect – Nominated by Jennie Pegram
    Debbie was and is a GREAT supervisor. She is always willing to help her employees with any problems, questions and covering their work when they are out of the office. She understands that everyone makes mistakes, and doesn't "beat you up when you do". Debbie is one of the best supervisors I had in the almost 50 years of my work career. I wish her the best in all she does.
  • Fonda Neal, 10/31/2011 – Initiative – Nominated by Aja Chambers
    Fonda has been providing me with guidance since I joined the department almost 3 years ago. I have looked up to her as a great source of information and a great coworker from which I have learned alot from. Her amazing work ethic and positive attitude are contagious and she should be recognized for the great work she does in our department!
  • Rodney Steppe, 9/26/2011 – Initiative – Nominated by Daynon Smith
    On Monday (9/26), we received a large shipment of Health Care manuals. HR Operations representatives, Rodney Steppe and Bert Motley, saw that I needed help in relocating the materials and quickly offered to assist me – they saved the day! I really appreciate their help. Thanks guys.
  • Bertram Motley, 9/26/2011 – Initiative – Nominated by Daynon Smith
    On Monday (9/26), we received a large shipment of Health Care manuals. HR Operations representatives, Rodney Steppe and Bert Motley, saw that I needed help in relocating the materials and quickly offered to assist me – they saved the day! I really appreciate their help. Thanks guys.
  • Karen Fields, 10/21/2011 – Responsiveness – Nominated by Earle Draucker
    Thanks for all of your help in cleaning the Junk Room in the Basement of the Lindsey House. Could not have done it without you.
  • Avian Goldsmith, 10/21/2011 – Responsiveness – Nominated by Earle Draucker
    Thanks so much for your help in cleaning up the Junk Room in the basement of the Lindsey House. You are just the best.
  • Anthony Giacco, 10/21/2011 – Responsiveness – Nominated by Earle Draucker
    Thank you so much for your hard work in cleaning up the Junk Room in the Basement of the Lindsey House. You're the best
  • Emma Minor, 10/18/2011 – Responsiveness – Nominated by Cindy Andrews
    Emma responded quickly to my email request for help with a Parking hang tag problem. She found a solution and ensured some great customer service. I appreciate the human touch behind a group email address and the quick response!
  • Stephanye Roney, 10/18/2011 – Responsiveness – Nominated by Cindy Andrews
    Stephanye provided great customer service by ensuring that I got a new parking hang tag quickly and easily. I appreciate her efforts and responsiveness!
  • Chia Chiu, 10/11/2011 – Responsiveness – Nominated by Andrea Perseghin
    Chia spent time troubleshooting a connectivity problem I was experiencing with my Center's website. Not only did he try to help me over the telephone, but also allowed me to visit his office with my laptop to troubleshoot further. He exhausted all options before suggesting I contact the service desk. Chia was very friendly and helpful and I truly appreciate all of his help!
  • Lauren Wood, 10/12/2011 – Initiative – Nominated by Cindy Andrews
    Lauren took care of all of the behind the scenes details for a meeting of some higher ed schools. She coordinated parking, maps, food, and materials for a successful event. Thanks, Lauren for your initiative and responsiveness!
  • Debra Hall, 10/3/2011 – Responsiveness – Nominated by Temp Temp
    Debbie quickly responded to a faculty member's inquiry, preventing confusion from growing!
  • Lee Watts, 9/30/2011 – Responsiveness – Nominated by Temp Temp
    We contacted Lee this morning to discuss an issue with a particular report. Lee listened to what we needed and responded to our request by reworking the report so that it now populates with more accurate data. This will save us so much time--and it's important information to our decision-making prcess.
  • Sarah Beth Yuhasz, 10/2/2011 – Responsiveness – Nominated by Temp Temp
    I regularly feel that i couldn't do my job without the support that my co-worker Sarah Beth gives me. She has a savant-like knowledge of all our processes that i cannot possibly keep straight. Sarah Beth is an invaluable resource each and every day.
  • Blake MacIver, 9/29/2011 – Integrity – Nominated by Temp Temp
    Blake provides consistent, exceptional leadership and guidance not just for myself, but for the department as a whole. He sets the highest standard as both worker and supervisor. His work ethic and attitude are unmatched.
  • Tiffany France, 9/28/2011 – Responsiveness – Nominated by Temp Temp
    Tiffany is the person behinds the scenes that helps so many departments get their web sites ready for launching. She provides quick, thorough, and responsive assistance. And she's very patient with us non-technical folk. Thanks, Tiffany, for helping HR go live with the new site!
09/30/2011